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#21
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Re: PT 2020.12 Occasionally stopping playing - Windows update service?
So i'm going to try this again (my last message never got posted.. mods said it needed to be "reviewed"??)
I went to the computer and ran into the same issues again after running down all of Avids recommendations for Windows 10's optimizations. I also found out im not on the latest Windows 10 version. (version 2009). I ran Latency Mon when it was working fine and one when it was not. I'll post the report from the one where it did not. Also i got a message for the first time when trying to stop it from freezing/lurching: |
#22
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Re: PT 2020.12 Occasionally stopping playing - Windows update service?
here is the error report:
Quote:
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#23
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Re: PT 2020.12 Occasionally stopping playing - Windows update service?
looks the mods will not approve any reports i post. so heres an image of it::
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#24
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Re: PT 2020.12 Occasionally stopping playing - Windows update service?
It shows you ran it for 43 seconds. I would say let it run 10 minutes minimum.
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pro-tools-pc.com TRASHER Pro Tools Utility(updated 4-11-2024) HD Native, Avid 16x16, Eleven Rack, Focusrite Clarett 8preX, UA Quad Apollo TB. Intel I7 9900k Win 10 |
#25
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Re: PT 2020.12 Occasionally stopping playing - Windows update service?
Should i run it before theres an issue or when there is?
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#26
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Re: PT 2020.12 Occasionally stopping playing - Windows update service?
Close any programs and run LatencyMon for 10 to 20 minutes. It doesn't depend on an issue with Pro Tools, but rather will highlight any issue with real-time audio.
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Take your projects to the next level with a non-union national read at reasonable rates Demos: brucehayward dot com SonoBus Source-Connect: brucehayward Options for Remote Direction |
#27
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Re: PT 2020.12 Occasionally stopping playing - Windows update service?
done! (sorry about the images, board blocks posts that have the full text in it)
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#28
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Re: PT 2020.12 Occasionally stopping playing - Windows update service?
Looks like it's your video card's driver. Always get the updated driver from the manufacturer's website, not the third party's website. For example, I have an ASUS NVidia card, but get my drivers from NVidia's website, not ASUS', manually searching for the correct driver. And I only install the graphics driver and physx, nothing else.
Once you install the latest diver, or update/upgrade anything remotely connected with Pro Tools, do the Trasher Dance: Close PT, backup your Preferences, delete Preferences, Databases and Plug-in Databases, empty the Recycle Bin, reboot, Restore Preferences, start Pro Tools. Whenever anything goes awry with PT, the first suggestion is always to delete Preferences.
__________________
Take your projects to the next level with a non-union national read at reasonable rates Demos: brucehayward dot com SonoBus Source-Connect: brucehayward Options for Remote Direction |
#29
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Re: PT 2020.12 Occasionally stopping playing - Windows update service?
Thanks for the help. I reloaded the driver from the nvidia site and not dell. Also trashed my prefs and restarted. I was using it today and it did freeze up again. Only once though, which is a first. Its usually every 15 minutes. Im going to run LatencyMon again and i'll post the results.
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#30
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Re: PT 2020.12 Occasionally stopping playing - Windows update service?
Look at the "Help Us Help You" link at the top of the forum and post a Sandra report. Also look at this Thread for more optimizations and this Thread for Processor Affinity.
__________________
Take your projects to the next level with a non-union national read at reasonable rates Demos: brucehayward dot com SonoBus Source-Connect: brucehayward Options for Remote Direction |
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