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  #51  
Old 05-11-2010, 09:29 AM
halcyonrecords halcyonrecords is offline
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Default Re: Faders 9-16 move randomly...

Hi John,
Any updates on this? Did it resolve the issue?
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  #52  
Old 05-11-2010, 10:42 AM
ClickRec ClickRec is offline
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Default Re: Faders 9-16 move randomly...

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Originally Posted by halcyonrecords View Post
Hi John,
Any updates on this? Did it resolve the issue?
It's been five days with absolutely no problem. The tech feels replacing the harness is not money well spent, because the design flaw could result in the same problem. Better to modify existing harness. All molex connectors and crimps to and from Fader Control boards were replaced as well as CUB connectors. Basically, anything that carried power to a board who's logic got knocked out of whack due to bad signal flow. Also to/from preamps and overload LED's, as mine were burned at some spots. You could actually see the burn marks inside the connector. Some points on the PSU had to be re-soldered due to bad soldering done during manufacture and assembly(!) Labor intensive and actually cost more than just putting in a new harness.

Total price (incl. a repair on my expansion chassis) - $1500.
Got it back in a week. It was actually done a day sooner.

I'm going to wait a month or so before I can say "case closed", and I don't want to post his email address here yet, as it may be premature to make a recommendation. If you want the email address sooner send me a private message. The place is in NYC.

BTW He had about a half dozen Control 24's that were having the same mod done, so clearly there's some experience there. Also, they're working on an external PSU mod that may be available before the fall. I told him to put me at the front of the line. It's his opinion that many, if not most, of the Control24 problems are directly related to the harness design flaw. He said with a modded harness and an external PSU you'd be good for years. Maybe that's a stretch, but I was treated with a HELL of a lot more respect than I was by the Authorized Service Center, which basically told me to f**k off. (You had to experience it to believe it. Just stunning.)

Thanks again to SHORTY for the very helpful input and advice.
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  #53  
Old 07-19-2010, 11:22 AM
ClickRec ClickRec is offline
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Default Re: Faders 9-16 move randomly...

Don't want to jinx it, but it's been 10 weeks - so far so good. As soon as he has a external PSU mod available I'll be first in line.
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  #54  
Old 07-21-2010, 12:49 PM
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Table Syrup Records Table Syrup Records is offline
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Default Re: Faders 9-16 move randomly...

No prob yo!

$1500 ! ! ! ! ! ! ! ? ? ? ? ? ? ?

Woulda been cheaper through Digi and included anything else needed (Including brand new DC Harness and connectors)

Shoot..... I'da done it for you for $900 ! ! !

HAHAHAAAA

Glad you're alive and kickin!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

In all honesty, kidding aside, MONEY WELL SPENT.
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  #55  
Old 07-21-2010, 01:04 PM
ClickRec ClickRec is offline
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Default Re: Faders 9-16 move randomly...

Quote:
Originally Posted by Shorty Emcee View Post
Woulda been cheaper through Digi and included anything else needed (Including brand new DC Harness and connectors)
True, but we used better connectors. The feeling was that the problem is inherent in the stock parts. Also, about $300 of the $1500 was for the expansion chassis repair and PSU, so it was really about $1200. Thanks again!
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  #56  
Old 07-21-2010, 01:15 PM
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Table Syrup Records Table Syrup Records is offline
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Default Re: Faders 9-16 move randomly...

YUP YUP.... Money well spent.

I'm amazed at how many modern pieces of equipment suffer from failures related to poor quality 'component level' components.

Use of 85' caps rather than 105'....

Use of super cheap crappy 1 sided friction crimps of POOR materials, rather than 3 or 4 sided quality metal crimps....

And the cheapest possible parts, rather than higher quality stuff to ensure longevity of the product.

things of that nature.

Really really really poor quality control.

Such a shame.

These are nice boards though, once the flaws are ironed out!

Well done!
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Shorty: Table Syrup Records

Mac Pro 5,1 3.33 GHz Hex, 32GB
EFI Flashed - 5 GT/s Modded 7950, Dual Apple 23"
OSX Sierra
Pro Tools HD 11.2.2
Waves IOS, IOX, STG2412
Extreme Server (x2)
Logic Pro X, DSP Quattro, Final Cut Pro X
Waves Mercury+SSL+AbbeyRoads
Trident S65 with embedded US-2400

Live:
2012 Mac Mini, Dual SSD, i7 2.4, 16GB
Win 10, OSX Sierra
LV1, MRSG
Hardware from above (same gear)
Dual Dell P2418HT Touch Screens
Waves Icon X (x2), M, with Screens
Custom enclosure
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