C8 not recognised in PT8

[DigiTechSupt]

Originally Posted by zeze

I'm having problems too with my C|8 connected to a PPC G5 (Leopard 10.5.6 - PTLE 8cs2)
when I turn on C|8 it often doesn't make the usual startup routine, the faders do not move and the display act way irregular, almost not visible,
and obviously PTLE do not recognise it;
I try to shut off and turn on several times hoping it will wake normal state,
but not always this works;
I've read in this topic of this 'repair option' in the PT installer, which I cannot find anywhere into the Mac installer for PTLE 8;
can you please explain precisely how to do this operation?
thanks_

This sounds like a defective unit. You don't have a 'repair' option because you're not on Windows, so it's unnecessary. If you do not have the C|8 connected and it's still not going through it's startup routine, you should contact your dealer or tech support for information on how to get it fixed.

[DigiTechSupt]

Everyone else may want to look through these possible solutions:

http://www.digidesign.com/index.cfm?...&categoryid=34

http://www.digidesign.com/index.cfm?...&categoryid=34

http://www.digidesign.com/index.cfm?...&categoryid=34

You can also get the latest firmware here:

http://digidesign.com/index.cfm?navi...36&nStartAt=31

[MIXING GUY]

I updated my Firmware already, but When I was in PT 7.4.2 it was working, until I upgraded. I have sessions to mix and It's taking more time to mix without my Command 8. Any ideas on why this is happening? I see the command 8 in my Perhipherals, but it doesn't sync up on the send and receive part. Also, I'm on a Mac Pro not a PC with Windows XP I'm using the latest Leopord OS

[DigiTechSupt]

I see the command 8 in my Perhipherals, but it doesn't sync up on the send and receive part.

Can you explain what you mean by this?

[MIXING GUY]

Ok Guys I figured it out. First thank you to the Digi Tech Support for giving it a shot!!!! I appreciate the help Sir or Ma'am. Ok all i did was go into the pheriperials and then midi controllers and on the 1st menu I went down to Command 8 and for the send and recieve I put it on The Command 8 port 1 on both menus and it syncd up!!!! there you have it!!! Take care guys and Happy Mixing


P.S. I forgot to mention that I upgraded to ProTools 8 cs2 on my Mac Pro on OSX 10.5.6

[DUB13]

What are the correct settings in the Peripherals menu for PT8 Le & Command|8? [on Vista]

Since upgrading to PT8, I cant get the Command|8 to work [sits in offline mode]

I installed the Command|8 drivers etc when the option was available in the PT8 set-up before the install starts.


In the Peripherals, Command|8 shows up, but after it is set it still does not work. I have restarted PT and power cycled C8 etc but still no go.

[DigiTechSupt]

In the Peripherals, Command|8 shows up, but after it is set it still does not work. I have restarted PT and power cycled C8 etc but still no go.

How have you 'set it' exactly? Did you follow the instructions in the Command|8 Guide?

[DUB13]

Yes...i have followed the guide
Is PT8 any different from 7.4? As I had the command|8 working fine before upgrading..

For some reason the play and stop works, but it still says offline and nothing else is functioning
I also get the error msg pop-up

[DUB13]

Still cant get this working
The Command|8 only works with the play and stop buttons

And still says offline on the display


What should the peripheral settings read in PT8?

Any info would be appreciated

[DigiTechSupt]

What should the peripheral settings read in PT8?

That's covered in the Guide, linked above.

What are YOUR settings in Peripherals?