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  #11  
Old 07-13-2020, 10:20 AM
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Default Re: HDX card not found in new Thunderbolt rack mount chasis

Glad to hear you got it working. Avid maybe needs to refresh their readme/release notes. This is mentioned in Knowledge Base, but even fewer people read that than search for existing thread in this forum
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Old 07-13-2020, 10:26 AM
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Default Re: HDX card not found in new Thunderbolt rack mount chasis

It actually says this:

HD Driver may not load on macOS Catalina after installing Pro Tools (PT-257898)

When installing Pro Tools version 2019.12 and HD Driver version 2019.12 or later on macOS Catalina, HDX cards may not be detected when rebooting the computer. To correct this issue, do one of the following:
  • Manually load DigiDal.kext after every boot; Launch the Terminal and enter: sudo kextload /Library/Extensions/DigiDal.kext
  • For a more permanent solution, force an update of the pre-linked kernel via Recovery Mode in the Terminal: touch -c "/Volumes/Macintosh HD/System/Library/Extensions"
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  #13  
Old 07-13-2020, 10:28 AM
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Default Re: HDX card not found in new Thunderbolt rack mount chasis

Quote:
Originally Posted by Darryl Ramm View Post
Actually the work needs to be done in the installer so that this is not missed and nobody needs to read any documentation.
True. It has a bug number so maybe next one has fixed the issue.
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