Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 10
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-30-2013, 09:58 PM
JCcares JCcares is offline
Member
 
Join Date: Nov 2012
Location: MD
Posts: 66
Default How do I contact Pro tools/Avid?

Can someone be kind enough to tell me how to contact Avid or digidesign regarding an issue I have been having with Structure LE on Mountain Lion.No one has answered my posts regarding the issue I posted so I thought I would get a hold of support.
Is there an email contact?
Reply With Quote
  #2  
Old 10-01-2013, 01:08 AM
Craig F Craig F is offline
Member
 
Join Date: Aug 2000
Location: Portland, OR
Posts: 12,606
Default Re: How do I contact Pro tools/Avid?

no, you need to buy a support code from the Avid Store
__________________
...

"Fly High Freeee click psst tic tic tic click Bird Yeah!" - dave911


Thank you,

Craig
Reply With Quote
  #3  
Old 10-01-2013, 02:50 AM
crizdee's Avatar
crizdee crizdee is offline
Moderator
 
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Re: How do I contact Pro tools/Avid?

Quote:
Originally Posted by JCcares View Post
Can someone be kind enough to tell me how to contact Avid or digidesign regarding an issue I have been having with Structure LE on Mountain Lion.No one has answered my posts regarding the issue I posted so I thought I would get a hold of support.
Is there an email contact?
Hi,

To be honest youre best to stick with your original post on the VI's forum and provide a bit more information. as its a bit vague what youve done! revert back to the original post. i'll go to that post and see what can be suggested....


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote
  #4  
Old 10-01-2013, 06:54 PM
JCcares JCcares is offline
Member
 
Join Date: Nov 2012
Location: MD
Posts: 66
Default Re: How do I contact Pro tools/Avid?

Quote:
Originally Posted by crizdee View Post
Hi,

To be honest youre best to stick with your original post on the VI's forum and provide a bit more information. as its a bit vague what youve done! revert back to the original post. i'll go to that post and see what can be suggested....


Chris
Thanks Chris.Please check my reply on the older post.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Avid Contact Centre Samba Pro Tools 10 7 12-05-2013 07:57 PM
How to contact Avid? mbat4100 Getting Started 2 07-01-2013 10:23 AM
Contact Avid? mbahnmil General Discussion 0 01-17-2012 02:37 PM
Contact Avid sponstage Pro Tools 9 4 12-06-2011 10:12 AM
how to contact avid with core card serial pro tools 9 upgrade Raoul23 Pro Tools TDM Systems (Win) 1 04-29-2011 03:15 PM


All times are GMT -7. The time now is 01:14 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com