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  #1  
Old 11-21-2015, 11:54 AM
ChasingTruth ChasingTruth is offline
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Default Where can I download my Pro Tools 9?

I am currently on a PC running Pro Tools 9. I want to get a Mac, but was making sure I could still find my Pro Tools 9 Download. I found the original email from Avid, but the download code is invalid now. When I switch to Mac, how can I still use my Pro Tools 9?
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  #2  
Old 11-21-2015, 12:08 PM
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crizdee crizdee is offline
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Default Re: Where can I download my Pro Tools 9?

Quote:
Originally Posted by ChasingTruth View Post
I am currently on a PC running Pro Tools 9. I want to get a Mac, but was making sure I could still find my Pro Tools 9 Download. I found the original email from Avid, but the download code is invalid now. When I switch to Mac, how can I still use my Pro Tools 9?
Hi,

The download should be in your avid account! both mac and PC


Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club_Build A Tower top 20 UK album charts

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PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 Control 24 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
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  #3  
Old 11-21-2015, 12:10 PM
ChasingTruth ChasingTruth is offline
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Default Re: Where can I download my Pro Tools 9?

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Originally Posted by crizdee View Post
Hi,

The download should be in your avid account! both mac and PC


Chris
I checked and the only things in my account are my Pro Tools 8 downloads. No Pro Tools 9.
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  #4  
Old 11-22-2015, 12:01 AM
ChasingTruth ChasingTruth is offline
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Default Re: Where can I download my Pro Tools 9?

So I checked my email again, and saw that the activation email was forwarded to me by a family member, who we purchased it under. So we logged in to their account, and there is no download in their account either for Pro Tools 9. So neither of us have Pro Tools 9 under our "My Products and Subscriptions".

Any ideas where it could be??
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  #5  
Old 11-22-2015, 06:02 AM
musicman691 musicman691 is offline
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Default Re: Where can I download my Pro Tools 9?

Quote:
Originally Posted by ChasingTruth View Post
So I checked my email again, and saw that the activation email was forwarded to me by a family member, who we purchased it under. So we logged in to their account, and there is no download in their account either for Pro Tools 9. So neither of us have Pro Tools 9 under our "My Products and Subscriptions".

Any ideas where it could be??
Did they ever register PT9? And how did your relative go from PT8 to PT9?
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  #6  
Old 11-22-2015, 08:30 AM
ChasingTruth ChasingTruth is offline
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Default Re: Where can I download my Pro Tools 9?

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Originally Posted by musicman691 View Post
Did they ever register PT9? And how did your relative go from PT8 to PT9?
Just a clarification, they don't use it. We just bought it under their name cuz I was young at the time and wasn't able to do it myself.

But I'm pretty sure I registered it, or else it wouldn't have been working properly the last few years, right? And I bought the cross grade to get to 9.
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  #7  
Old 11-22-2015, 03:28 PM
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crizdee crizdee is offline
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Default Re: Where can I download my Pro Tools 9?

Quote:
Originally Posted by ChasingTruth View Post
So I checked my email again, and saw that the activation email was forwarded to me by a family member, who we purchased it under. So we logged in to their account, and there is no download in their account either for Pro Tools 9. So neither of us have Pro Tools 9 under our "My Products and Subscriptions".

Any ideas where it could be??
Hi,

Is the ilok auth for pro tools 9 in your name and in your ilok account?

If you were the one who used the activation code then it should really be in your Avid account? are you sure you didn't create a new account under another name or email address.

you've had a good look under "my products" page in your account.

any other emails regarding registration?


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club_Build A Tower top 20 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 Control 24 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
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