PT HDX Systems going with the MAC Pro 2007 2007 1.1?

[m4tune]

Originally Posted by nst7

They have stated that the cards can be damaged by firmware updates on those older Mac Pros.
.

Sorry - but what is meant exactly with firmware update?
The firmware of the mac or the firmware of the card?
I thought that I can control the firmware updates in mac os…

[Craig F]

the firmware on the HDX cards can not be updated in 1.1 ~ 3.1 Mac Pros
when Pro Tools launches and tries to update the firmware it wipes the HDX cards and can not load the new firmware onto the HDX cards
Someone said they put a HDX card in an older machine after updating it in a newer machine, not really a fair test in my book

[Alécio Costa]

really weird...
For me ...HDX systems only in 2013....

[Logichead]

Why does a brand new card need a firmware update? Why can't it be delivered in a current state? Can't the reseller do the firmware update before delivery?

Best....H

[Alécio Costa]

This remids me of the huge problem I had with my Brand new HD2 Accel Cards in 2007 and the MAc pro 2007 1.1....

My cards needed to be substituted. If you search/google the DUC you may read some users complaining about that ...

[Craig F]

Originally Posted by Logichead

Why does a brand new card need a firmware update? Why can't it be delivered in a current state? Can't the reseller do the firmware update before delivery?

Best....H

a) a reseller would have to brake the packaging seal
then how would you know you are not getting a B-Stock?

b) there could be a firmware update with every release of 10 (10.1.1, 10.1.3, 10.2)
not saying there will be but there could be

[WernerF]

Originally Posted by Craig F

the firmware on the HDX cards can not be updated in 1.1 ~ 3.1 Mac Pros
when Pro Tools launches and tries to update the firmware it wipes the HDX cards and can not load the new firmware onto the HDX cards
Someone said they put a HDX card in an older machine after updating it in a newer machine, not really a fair test in my book

Not a fair test of what? If the cards can work in an older Mac after being updated, then they work. The cards firmware just can't be updated on that machine. Avid has implied that they will get fried if you simply try to run them in the unsupported machines. It sounds to me like they're simply making sure that their butts are covered on the liability side of things. If the cards don't in fact run at all in the unsupported machines then that is a different story.

[Logichead]

Originally Posted by Craig F

a) a reseller would have to brake the packaging seal
then how would you know you are not getting a B-Stock?

b) there could be a firmware update with every release of 10 (10.1.1, 10.1.3, 10.2)
not saying there will be but there could be

If I buy the product, I can break the seal for them.

I've owned HD for years and have never seen a single firmware update. I did see one on a Sync and there have been a few on the Icon, but I believe those were all on the big version changes.

Part of this appears to be limits on which machines Avid wants to support, which may be different from saying the card won't work on an unsupported machine.

I have spoken to a reseller and gotten the word that the firmware update worked on an older MacPro - it just took a long time, like an hour.

Could someone post a link to Avid's warning that the card could be damaged by a firmware update in one of the earlier MacPros? Is this a known issue or a speculation and a warning related to certain machines not being supported? ("If it breaks in an unsupported machine we won't warranty it.")

Best...H

[Craig F]

Max said it would kill the cards and they would need to be sent in for be fixed in the product release web cast.
and in red

Mac Systems

Computer: Avid-qualified Apple computer
Mac Pro "Westmere" (all models, all speeds)
Mac Pro "Nehalem" (all models, all speeds)
Note: Avid does not recommend installing HDX cards in a "Harpertown", "Clovertown" or "Woodcrest" Mac Pro. The use of unsupported Mac Pro computers could result in performance problems, the inability to update the firmware of the HDX card and/or the HDX card becoming unusable.

http://avid.custkb.com/avid/app/self...p?DocId=424731

[WernerF]

That is still hardly conclusive. Why is it so hard to consider the fact that the new evidence that is creeping in at this point may shed some light on this topic and that Max was not, up to now at least, at liberty to disclose all of the real details.