Pro tools le hw buffer error help

[Floz313]

Ok i have the mbox2 with pro tools LE 8.0 on windows Xp ultimate 7 8gbmemory of ram 64bit with AMD Phenom II X4 965 Black Edition Deneb 3.4GHz im sure my computer can handle pro tools but when i try recording a session i get the HW buffer error my CPU does not even go past 60% and i have already tried many things i tried decreasing my cores from 4 to 3 increase the buffer size i have even bought another hard drive 160gb sata close all programs even internet and i still get this error it use to work fine but now i keep getting error please help THANKS

[albee1952]

You have "windows Xp ultimate 7 8gbmemory of ram 64bit" No, you don't. You have XP or you have Windows 7. Please post a Sandra report so the helpers here can figure out what your system is. Read this thread for info on that:
Help us Help You - READ THIS Before Posting!

You might also want to look into punctuation. Without it, it makes your post very hard to understand

[Floz313]

Yes i have Windows 7 Ultimate

[JMS40]

Help us Help You - READ THIS Before Posting!

[Floz313]

SiSoftware Sandra

ID
Host Name :
Workgroup : WORKGROUP

Computer
Model : OEM System Product Name
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS M4A88T-M
Serial Number : MF70BAG********
BIOS : AMI (OEM) 2403 12/23/2010
Total Memory : 7.75GB DIMM DDR3

Processors
Processor : AMD Phenom(tm) II X4 965 Processor (4C 3.42GHz, 2GHz IMC, 4x 512kB L2, 6MB L3)
Socket/Slot : AM2r2/AM3

Chipset
Memory Controller : ASUS M5A88-V EVO 2x 2GHz (4GHz), Integrated Graphics
Memory Controller : AMD F10 Athlon 64/Opteron/Sempron HT Hub 2x 2GHz (4GHz), 8GB DIMM DDR3 1.34GHz 64-bit

Memory Module(s)
Memory Module : Kingston 9905403-439A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 99U5403-067A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Video System
Monitor/Panel : (Standard monitor types) Generic Non-PnP Monitor
Video Adapter : ATI Radeon HD 4250 (40SP SM4.1 700MHz/560MHz 25% OC, 256MB 1.33GHz 32-bit, Integrated Graphics)

Graphics Processor

Storage Devices
Seagate ST31000528AS (1TB, SATA300, 3.5", 7200rpm) : 932GB (C:)
WDC WD1600JS-75NCB3 (160GB, SATA300, 3.5", 7200rpm, 8MB Cache) : 149GB (F:)
TSSTcorpCD/DVDW TS-H552L (ATA33, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)

Logical Storage Devices
Seagate 1Tb (C:) : 932GB (NTFS) @ Seagate ST31000528AS (1TB, SATA300, 3.5", 7200rpm)
Western (F:) : 149GB (NTFS) @ WDC WD1600JS-75NCB3 (160GB, SATA300, 3.5", 7200rpm, 8MB Cache)
Optical Drive (D:) : N/A @ TSSTcorpCD/DVDW TS-H552L (ATA33, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS IXP SB600/700/800 SMBUS Controller
LPC Hub Controller 2 : ASUS SB700/800 LPC host controller
LPC Legacy Controller 1 : ITE IT8712F
Audio Device : ASUS IXP SB600 High Definition Audio Controller
Audio Codec : VIA VT1708S HD Audio
Audio Device : ASUS M5A88-V EVO
Audio Codec : ATI (AMD) HDMI Audio
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : ASUS SB700/800 SATA Controller [IDE mode]
Disk Controller : ASUS SB700/800 IDE
USB Controller 1 : ASUS SB700/800 USB OHCI0 Controller
USB Controller 2 : ASUS SB700/800 USB OHCI1 Controller
USB Controller 3 : ASUS SB700/800 USB EHCI Controller
USB Controller 4 : ASUS SB700/800 USB OHCI0 Controller
USB Controller 5 : ASUS SB700/800 USB OHCI1 Controller
USB Controller 6 : ASUS SB700/800 USB EHCI Controller
USB Controller 7 : ASUS SB700/800 USB OHCI2 Controller
SMBus/i2c Controller 1 : ATI SB700 SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet)
Wireless Adapter : 802.11n USB Wireless LAN Card (802.11g (ERP), 54Mbps)

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 4.1

[Floz313]

i am confused what do you mean pro tools is installed on my main drive i was sure i installed it into my 2nd hard drive how could i install pro tools into my second hard drive also i have already updated to pro tools 8.05

[SKI]

Originally Posted by Floz313

it use to work fine but now i keep getting error please help THANKS

Make this the point of your focus.
What has changed either software of hardware since the time at which it was functional.
If you don't have a previous backup with something like Acronis then at least try doing a system restore back to the point where it was working and trash your preferences.

FWIW, I have never really gotten anything useful from system restore compared to things like Ghost or Acronis.
Some others have found it helpful and it's an easy step to take.

[SKI]

Originally Posted by Floz313

i am confused what do you mean pro tools is installed on my main drive i was sure i installed it into my 2nd hard drive how could i install pro tools into my second hard drive also i have already updated to pro tools 8.05

Is PT installed on drive C or drive F?

[Floz313]

i believe it is on drive C but i uninstalled it and reinstalled and slected drive F but that only seems to work for my recordings and audios how do i put the whole program Under Drive F Only?

[albee1952]

Originally Posted by Floz313

i believe it is on drive C but i uninstalled it and reinstalled and slected drive F but that only seems to work for my recordings and audios how do i put the whole program Under Drive F Only?

STOP!!!!!! Pro Tools software MUST be installed on the C: drive(install using the default directory). Doing anything else is inviting trouble. Its your session files that go on a separate drive.

Question: has LE ever run good on this computer? If yes, then what could have changed? Have you saved any drive images from when it DID work well?

Integrated graphics(and AMD in general) are kind of a crap shoot for Pro Tools these days, even more so with older versions(like LE8). Since you have Windows 7, then you need the 8.0.5 update to your LE8 install. The best method for you now would be to disconnect the Mbox and uninstall Pro Tools, preferences and database files completely(this will not affect any sessions). Reboot and run the LE installer, and when it asks for the interface to be connected-DON'T connect. Just click Okay, let it finish and reboot. Then run the 8.0.5 updater and DO connect the Mbox when asked.

Disable wifi when running Pro Tools(at least until things get better, then leave it on and see if it causes problems).