goodbye Pro tools

[botfly]

After reading these boards and doing all the required troubleshooting and optimizing I have come to the conclusion that this worthless software is no longer worth anymore of my time.
I have now moved on to Cubase LE and for some reason I have no issues running it, no optimizing my computer, no troubleshooting and no stupid errors.
I know Avid already got my money and don't care but I have 3 friend who almost went out to buy this worthless software and told to them it was a COMPLETE waste of money considering that it doesn't work on ANY computer I own and I own 4 of them.
F U Avid, Eff your tech supports generic "not supported" answers and Eff your worthless software. Sorry but it seems Steinberg got it right. Maybe you should ask them for help on creating a useable recording software.

GOODBYE.

[DigiTechSupt]

Originally Posted by botfly

After reading these boards and doing all the required troubleshooting and optimizing I have come to the conclusion that this worthless software is no longer worth anymore of my time.
I have now moved on to Cubase LE and for some reason I have no issues running it, no optimizing my computer, no troubleshooting and no stupid errors.
I know Avid already got my money and don't care but I have 3 friend who almost went out to buy this worthless software and told to them it was a COMPLETE waste of money considering that it doesn't work on ANY computer I own and I own 4 of them.
F U Avid, Eff your tech supports generic "not supported" answers and Eff your worthless software. Sorry but it seems Steinberg got it right. Maybe you should ask them for help on creating a useable recording software.
GOODBYE.

Checked our support system and couldn't find any cases under your DUC email address. If you change your mind and want to describe your systems and issues we can try to help.

[albee1952]

Originally Posted by DigiTechSupt

Checked our support system and couldn't find any cases under your DUC email address. If you change your mind and want to describe your systems and issues we can try to help.

Nah....let that one go

[botfly]

I forgot my old username and password so I had to create a new one.

I posted about a year ago about the errors and the response I got was "search for the errors your having and read the other post" and I don't even think my Sandra got looked at.

After reading the other post with the same issue and the advice that was given it didn't seem to work.


I am having the same problem that many other people are having with the Interrupt error 9092, 9093. I can't get 5 seconds into a session before the error pops up recording or play back.

I will post the 2 computers Sandras that I would mainly be working with and I'm sure I'll be getting the same answer as the others "not supported".

computer 1

SiSoftware Sandra

Computer
Model : Dell XPS 630i
Workgroup : WORKGROUP
Host Name : strobes-PC
User : strobes

Processor
Model : Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Speed : 2.4GHz
Cores per Processor : 4 Unit(s)
Type : Quad-Core
L1D (1st Level) Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 (2nd Level) Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing

Computer
Mainboard : Dell 0C113J
BIOS : Dell 1.0.13 05/05/2009
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 8GB DIMM DDR2

Chipset
Model : Dell C55 Host Bridge
Front Side Bus Speed : 4x 267MHz (1GHz)
Total Memory : 8GB DIMM DDR2
Memory Bus Speed : 2x 400MHz (800MHz)

Memory Module(s)
Memory Module : Samsung M3 78T5663QZ3-CF7 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Samsung M3 78T5663QZ3-CF7 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Samsung M3 78T5663QZ3-CF7 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Samsung M3 78T5663QZ3-CF7 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)

Video System
Video Adapter : 2x NVIDIA GeForce 9800 GT (112 SM4.0 1.51GHz, 512MB DDR3 1.8GHz 256-bit, PCIe 1.00 x16)

Graphics Processor

Storage Devices
Seagate ST3500418AS (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache) : 466GB (C:)
HL-DT-ST DVD+/-RW GH50N (323.6MB, SATA150, DVD+-RW, CD-RW, 2MB Cache) : 309MB (E:)

Logical Storage Devices
OS (C:) : 451GB (NTFS) @ Seagate ST3500418AS (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache)
RECOVERY : 15GB (NTFS)
Audio CD (E:) : 0bytes (CDFS) @ HL-DT-ST DVD+/-RW GH50N (323.6MB, SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Dell MCP51 LPC Bridge
LPC Legacy Controller 1 : ITE IT8718F
Audio Device : Dell MCP51 High Definition Audio
Audio Codec : Realtek Semi 888 High Definition Audio
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
Disk Controller : Dell C55 Memory Controller
USB Controller 1 : Dell MCP51 USB Controller
USB Controller 2 : Dell MCP51 USB Controller
FireWire/1394 Controller 1 : Dell FW322/323 IEEE1394 OHCI FireWire Controller
SMBus/i2c Controller 1 : nVidia MCP5 SMBus 1
SMBus/i2c Controller 2 : nVidia MCP5 SMBus 2

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Wireless Adapter : Wireless N-300 USB Adapter WNA3100 (802.11n (HT), AES-CCMP, 104Mbps)

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

Performance Enhancing Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

Computer 2

SiSoftware Sandra

Computer
Model : HP Pavilion 061 EX329AA-ABA M7567C
Workgroup : WORKGROUP
Host Name : your-4dacd0ea75
User : HP_Administrator

Processor
Model : Intel(R) Pentium(R) D CPU 3.40GHz
Speed : 3.4GHz
Cores per Processor : 2 Unit(s)
Type : Dual-Core
L1D (1st Level) Data Cache : 2x 16kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 (2nd Level) Cache : 2x 2MB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 lines per sector

Computer
Mainboard : ASUS EMERY2
BIOS : Phoenix Technologies, LTD 3.19 12/08/2006
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3GB DIMM DDR2

Chipset
Model : HP Pavilion A1512X
Front Side Bus Speed : 4x 200MHz (800MHz)
Total Memory : 4GB DIMM DDR2
Channels : 2
Memory Bus Speed : 2x 267MHz (534MHz)

Memory Module(s)
Memory Module : Infineon (Siemens) 64T128020HU37A 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-16-4-2)
Memory Module : Infineon (Siemens) 64T128020HU37A 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-16-4-2)
Memory Module : Crucial 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)

Video System
Video Adapter : NVIDIA GeForce 8800 GT (112 SP 1.62GHz, 512MB DDR3 1.9GHz 256-bit, PCIe 2.00 x16)

Graphics Processor
OpenCL GP Processor : NVIDIA GeForce 8800 GT (112SP 14C 1.6GHz, 512MB DDR3 1.9GHz 256-bit)

Storage Devices
WDC WD2500AAKS-00VSA0 (250GB, SATA300, 3.5", 7200rpm, 16MB Cache) : 233GB (C:) (D:)
Hitachi HTS545050B9A300 (500.1GB, FireWire/1394/SATA300, 2.5", 5400rpm, 7MB Cache) : 466GB (P:)
Generic USB SD Reader (USB1) : N/A (G:)
Generic USB CF Reader (USB1) : N/A (H:)
Generic USB SM Reader (USB1) : N/A (I:)
Generic USB MS Reader (USB1) : N/A
Memorex DVD+-RAM 525G v1 (ATA66, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)

Logical Storage Devices
HP_PAVILION (C:) : 222GB (NTFS) @ WDC WD2500AAKS-00VSA0 (250GB, SATA300, 3.5", 7200rpm, 16MB Cache)
HP_RECOVERY (D:) : 11GB (FAT32) @ WDC WD2500AAKS-00VSA0 (250GB, SATA300, 3.5", 7200rpm, 16MB Cache)
New Volume (P:) : 466GB (NTFS) @ Hitachi HTS545050B9A300 (500.1GB, FireWire/1394/SATA300, 2.5", 5400rpm, 7MB Cache)
Optical Drive (E:) : N/A @ Memorex DVD+-RAM 525G v1 (ATA66, DVD+-RW, CD-RW, 2MB Cache)
Removable Drive (G:) : N/A @ Generic USB SD Reader (USB1)
Removable Drive (H:) : N/A @ Generic USB CF Reader (USB1)
Removable Drive (I:) : N/A @ Generic USB SM Reader (USB1)
Removable Drive : N/A

Peripherals
LPC Hub Controller 1 : HP Pavilion A1512X
LPC Legacy Controller 1 : SMSC DME1737
Audio Device : HP Pavilion A1512X
Audio Device : ASUS Falcon II NTSC Video Capture
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : HP Pavilion A1512X
Disk Controller : HP 82801GB/GR/GH (ICH7) Serial ATA Storage Controller
USB Controller 1 : HP Pavilion A1512X
USB Controller 2 : HP Pavilion A1512X
USB Controller 3 : HP Pavilion A1512X
USB Controller 4 : HP Pavilion A1512X
USB Controller 5 : HP Pavilion A1512X
FireWire/1394 Controller 1 : 3 VIA VT6308 1394 OHCI Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Amyuni Document Converter 2.50 (1200x1200, Parallel, Colour)
Printer : Microsoft Office Document Image Writer Driver (300x300, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Wireless LAN PCI 802.11 b/g adapter WN5301A - Packet Scheduler Miniport (Ethernet, 54Mbps)
Wireless Adapter : Wireless LAN PCI 802.11 b/g adapter WN5301A - Packet Scheduler Miniport (802.11g (ERP), AES-CCMP, 54Mbps)

Operating System
Windows System : Microsoft Windows XP Professional Media Center 5.01.2600 (Service Pack 3)
Platform Compliance : x86


I already spent to much time and money trying to get this to work and am not putting more into it.
Like I said I am using Cubase and have not had a issue yet.
I do this as a hobby not professionally so regardless of the out come I will use what works.

[chrisdee]

Have you tried to do a fresh/clean install of Windows 7 on any of your computers, then go through the computer optimization,
and finally install PT and only PT ?

I had many issues and error messages some months ago. Based on what DTS suggested I did a clean install of Windows 7
it solved everything.

I think it would be worth trying befor looking at getting another computer based on the I7 thread.
I dont know if HP Pavilion or Dell XPS is the best choices for PT ?

Also worth taking into account is that every new version of PT has become more stable,
with PT10 being the most stable. Atleast for me.

[botfly]

Have you tried to do a fresh/clean install of Windows 7 on any of your computers, then go through the computer optimization, and finally install PT and only PT ?

I have done a clean install of Windows 7 on the dell but have not reinstalled pro tools due to me getting the errors before and didn't want to beat a dead horse.
On the Xp machine I have reinstalled XP and PT 2 times in the last 4 months and no results.

I think it would be worth trying befor looking at getting another computer based on the I7 thread. I dont know if HP Pavilion or Dell XPS is the best choices for PT ?

I'm not going to buy another computer for PT. I already spent to much on 2 others ( pre PT not knowing I have to have a "special" computer}

Also worth taking into account is that every new version of PT has become more stable, with PT10 being the most stable. Atleast for me.

My version of PT is LE 8.0.1 and when I try to update it says I have the latest update. I'm not giving Avid any more of my money.

[Dism]

Originally Posted by botfly

I have done a clean install of Windows 7 on the dell but have not reinstalled pro tools due to me getting the errors before and didn't want to beat a dead horse.
On the Xp machine I have reinstalled XP and PT 2 times in the last 4 months and no results.



I think it would be worth trying befor looking at getting another computer based on the I7 thread. I dont know if HP Pavilion or Dell XPS is the best choices for PT ?

I'm not going to buy another computer for PT. I already spent to much on 2 others ( pre PT not knowing I have to have a "special" computer}

Also worth taking into account is that every new version of PT has become more stable, with PT10 being the most stable. Atleast for me.

My version of PT is LE 8.0.1 and when I try to update it says I have the latest update. I'm not giving Avid any more of my money.

For what it's worth...

The only boxed PC I'd ever buy for any DAW is a Mac. Maybe an XPC or Rain, but they are extremely overpriced, and overrated in my experience (and my opinion).

As far as the regular consumer boxes (Dell, HP, Toshiba, etc) I wouldn't go near any of them. Ever. They have so much proprietary software that goes into a machine just to run it, you never know what may be messing with your setup. None of them are at all built with an audio or video professional in mind.

A custom build is easily the best way to go, because you know exactly what is going into your system, and you will save a lot of money in the short and long run.

Now, I'm not saying you should build a whole new system just for Pro Tools at this point, but for future reference... don't buy a Dell.

[Charvelman]

I switched to Sonar X1, which in my opinion, is so much more intuitive, and easier to use. As an added bonus, no iLok required, so the program always launches instead of giving you the "no iLok found"error, "no audio interface detected" error, "No midi controller found" error, etc......

I want to make music, not spend my time troubleshooting software.

[botfly]

Originally Posted by Charvelman

I want to make music, not spend my time troubleshooting software.

My Thought exactly.
Cubase seems to be working fine for me.

[DigiTechSupt]

Originally Posted by botfly

I have done a clean install of Windows 7 on the dell but have not reinstalled pro tools due to me getting the errors before and didn't want to beat a dead horse.
On the Xp machine I have reinstalled XP and PT 2 times in the last 4 months and no results.

I'm not going to buy another computer for PT. I already spent to much on 2 others ( pre PT not knowing I have to have a "special" computer}

My version of PT is LE 8.0.1 and when I try to update it says I have the latest update. I'm not giving Avid any more of my money.

Hey botfly,

We realize this might be too late if you have already moved on. Here's some info just in case you want to take another shot at it...

Computer 1 shows Windows XP Media Center Edition. This OS version has never been supported due to performance issues found during testing. Pro Tools LE 8.x supports the Pro or Home versions of XP. See kb208035

Computer 2 shows Windows 7, but you list Pro Tools LE 8.0.1 above. Support for Windows 7 was actually added in v8.0.4 which is a free update for 8.x owners. See kb365003