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Old 12-28-2017, 04:37 AM
peter.melichar peter.melichar is offline
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Default Artist Transport Shuttle not working after EuCon 3.7 Update

Dear all -

I'm hoping to get some help from someone in the know.
I have an Artist Transport which runs perfectly on Eucon 3.6.1 powering my Protools 12 and Cubase 9.5 installations.
I am on Windows 10 64bit. Latest firmware installed on the transport.

When I upgraded to Eucon 3.7 recently (from 3.6.1) the jog shuttle has stopped working both in Protools 12 and in Cubase 9.5. Everything else works just fine. In Pro Tools 12 I can get some "shuttle" functions by engaging the "jog shuttle" soft key and then using the key pad. That's odd and unpractical.

Just this morning in uninstalled Eucon 3.7 and re-installed Eucon 3.6.1 and the back to Eucon 3.7 to confirm the issue.

Any help/insights would be most appreciated.

Many thanks,
Peter
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Old 01-04-2018, 04:27 PM
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MoPro MoPro is offline
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Default Re: Artist Transport Shuttle not working after EuCon 3.7 Update

Quote:
Originally Posted by peter.melichar View Post

Any help/insights would be most appreciated.

Many thanks,
Peter
Regarding EuControl 3.7... I can confirm that the Shuttle function is broken while using the Transport in Cubase 9.5.1

Al
__________________
Computer Asus P9X79 Deluxe | Intel i7 3930k | 32 Gig Ram | Intel 520 SSD's | 2T Caviar Black
Software Win 7 Ultimate (64bit) | Cubase Pro 9.5.10 (64bit) | Cubase 8.5.20 (64bit) | WaveLab 9.0.35 (64bit) | HALion 5 (64bit)
Hardware RME FireFace's UFX / 800 | MOTU MTP AV USB | Avid Artist Series: Control, Mix, and Transport | EuControl ver. 3.3.1
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  #3  
Old 02-14-2018, 08:45 AM
cozy_man cozy_man is offline
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Default Re: Artist Transport Shuttle not working after EuCon 3.7 Update

Hello.

I have exactly the same problem.
Artist Transport Firmware : 1.1.8.0
EuControl version : 3.7.0.38
OSX 10.13.2
Pro Tools HD 12.8.3
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Old 02-17-2018, 09:45 AM
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EddieJones EddieJones is offline
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Default Re: Artist Transport Shuttle not working after EuCon 3.7 Update

This is fixed in the next release in a couple of weeks.
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  #5  
Old 02-18-2018, 02:44 AM
cozy_man cozy_man is offline
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Default Re: Artist Transport Shuttle not working after EuCon 3.7 Update

OK. Thank you for your reply.
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