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#11
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Have you tried contacting support or talking with one of the Avid reps here in the forum? They are really nice and usually respond quickly
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#12
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On my end I️ can install a copy of Windows and do some testing. It may take me a few days to get back with you, but I’m willing
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#13
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Appreciate your help. My main workstation is Mac too but TDM HD2 cards will only fit in a PC. (Maybe my old Mac cheese grater but it's dead now.) Yes next step will be to talk to support. I've wondered if this problem is more to do with the mouse rather than the actual graphics.
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Macbook Pro Retina Late 2013 Sierra 10.13.3 Apogee Symphony64, PT12HD Native Slate MTi Ravens x 2 MiniMac Sierra 10.12 Apollo Twin PC Windows 10 PT10HD TDM 96 & 882 interfaces Les Paul Goldtop 1968 (from new) EMT140 stereo valve plate www.larrykillip.com https://soundcloud.com/larryk |
#14
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Bump
I actually just ran into the same issue as you, silverhammernz, verbatim. Rolling back the Eucon version is the only way to make it work, but I get the same choppiness. It also shows affects when scrolling quickly through excel, word, web browser, etc. Definitely a graphics issue. I've posted my SiSandra info below (please don't laugh at the age of my GPU). My main issue is I can't retreat to Win7 because I built a AMD Ryzen computer (Win7 does not support the new Ryzen CPUs). I've tried out of desperation as well the static IP trick to no avail. Any help would be greatly appreciated! SiSoftware Sandra ID Host Name : DESKTOP-VGUE4F6 Workgroup : WORKGROUP Computer Model : OEM System Product Name Serial Number : System Ser********** Chassis : Default string Desktop Mainboard : ASUS PRIME X370-PRO Serial Number : 1705023******** BIOS : AMI (OEM) 0612 05/15/2017 Total Memory : 16GB DDR4 Processors Processor : AMD Ryzen 7 1700X Eight-Core Processor (8C 16T 3.89GHz, 1GHz IMC, 8x 512kB L2, 2x 8MB L3) Socket/Slot : AM4 (PGA1331) Chipset Memory Controller : AMD F17 (Ryzen/ThreadRipper) Host Bridge 10x 100MHz (1GHz), 2x 8GB DDR4 2.13GHz 128-bit Memory Module(s) Memory Module : G.Skill/SpecTek F4-2400C15-8GVR 8GB DDR4 PC4-19200U DDR4-2400 (15-15-15-36 4-52-17-6) Memory Module : G.Skill/SpecTek F4-2400C15-8GVR 8GB DDR4 PC4-19200U DDR4-2400 (15-15-15-36 4-52-17-6) Video System Monitor/Panel : Samsung SyncMaster (1920x1080, 23.0") Video Adapter : NVIDIA GeForce 9800 GT (14CU 112SP SM4.0 1.51GHz, 1GB DDR3 1.8GHz 256-bit, PCIe 2.00 x16) Graphics Processor OpenCL : NVIDIA GeForce 9800 GT (112SP 14C 1.51GHz, 1GB DDR3 1.8GHz 256-bit) DirectX 11 Device(s) : NVIDIA GeForce 9800 GT (112SP 14C 1.51GHz, 1GB DDR3 1.8GHz 256-bit) Storage Devices TOSHIBA-TR200 (240GB, SATA600, 2.5", SSD) : 224GB (C:) Seagate ST2000DM001-1CH164 (2TB, SATA600, 3.5", 7200rpm) : 2TB (D:) Seagate ST3000DM001-1ER166 (3TB, USB3/SATA300/600, 3.5", 7200rpm) : 3TB (E:) ASUS DRW-24B1ST j (SATA150, DVD+-RW, CD-RW) : N/A (F:) Logical Storage Devices Hard Disk (C:) : 223GB (NTFS, 4kB) @ TOSHIBA-TR200 (240GB, SATA600, 2.5", SSD) Storage (D:) : 2TB (NTFS, 4kB) @ Seagate ST2000DM001-1CH164 (2TB, SATA600, 3.5", 7200rpm) Pro Tools (E:) : 3TB (NTFS, 4kB) @ Seagate ST3000DM001-1ER166 (3TB, USB3/SATA300/600, 3.5", 7200rpm) Recovery : 450MB (NTFS, 4kB) @ TOSHIBA-TR200 (240GB, SATA600, 2.5", SSD) Optical Drive (F:) : N/A @ ASUS DRW-24B1ST j (SATA150, DVD+-RW, CD-RW) Peripherals LPC Hub Controller #1 : ASUS FCH LPC Bridge LPC Legacy Controller #1 : T2 86-65 Audio Device : ASUS High Definition Audio Controller Audio Codec : Realtek Semi 1168 Serial Port(s) : 1 Disk Controller : ASMedia Standard SATA AHCI Controller Disk Controller : ASUS FCH SATA Controller [AHCI mode] USB Controller #1 : ASMedia AMD USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) USB Controller #2 : ASUS ASMedia USB3.1 eXtensible Host Controller (ASM1143) USB Controller #3 : ASUS USB3 Host Controller FireWire/1394 Controller #1 : VIA VT6315 Series Firewire Controller SMBus/i2c Controller #1 : ATI SB900 SMBus Printers and Faxes Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour) Printer : Microsoft XPS Document Writer v4 (600x600, Colour) Printer : Microsoft Print To PDF (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Printer : EPSON WF-2530 Series (360x360, Colour) Scanners and Cameras Scanner : Microsoft EPSON713FB6 (WF-2530 Series) (Scanner, USB) Peripherals Media Player : Seagate Backup+ Desk (2.73TB) Network Services Network Adapter : Intel(R) I211 Gigabit Network Connection (Ethernet, 100Mbps) Wireless Adapter : Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter #2 (802.11g (ERP), AES-CCMP, 54Mbps) Operating System Windows System : Microsoft Windows 10 Personal 10.00.15063 Platform Compliance : x64 Performance Enhancing Tips Warning 2513 : TPM not detected. Some security features are unavailable. Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip. |
#15
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I also can't open EuControl. The hardware connects to PT and works fine, but I need to edit the soft keys on my Artist Transport.
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Apollo on Thunderbolt 3 Pro Tools Native 2018 i7 8700K, 32GB RAM Windows 10 |
#16
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If its connecting and working then EuControl, is running. Can you see EuControl Icon in the notification area ?
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#17
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Yes I can see the icon in the notification area. I wanted to open EuControl to edit the soft keys on my device. I can't open EuControl from the Start menu - when I double click on the application to open it, nothing happens. However, I have a work-around (works only for the Artist Transport). If I push the "eye" key on the keypad, that opens EuControl directly.
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Apollo on Thunderbolt 3 Pro Tools Native 2018 i7 8700K, 32GB RAM Windows 10 |
#18
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same problem with my pro tools hd 10 working on win 7. how could you have pro tools hd 10 working on win 10? me I know is impossible
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Thread | Thread Starter | Forum | Replies | Last Post |
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"Disable App Nap" Button not appearing for PT10 and EuControl | jkuehlin | Artist Series | 6 | 07-10-2014 09:29 AM |
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PT10 HD system can't cope with session created in PT10 (LE) | LizS | Pro Tools 10 | 19 | 07-27-2012 04:46 PM |
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