Mbox on OSX 10.11.4

[Tellusall Telos]

I recently upgraded to OS 10.11.4, as well as PT12.4 (which I am happy to report is running smoothly!). However, I can't seem to get the Mbox Pro 3g to connect with the computer, as it is not showing up under 'System Preferences > Sound > Input/Output'

I have downloaded the latest Mbox Driver 1.2.8, ran the install and restart,

HOWEVER,

The Mbox Pro software is still showing that it is running a previous firmware package 1.0.14 under the 'About' section.

The Mbox Pro software also shows 'Hardware Not Connected' in the bottom left section.

(I understand that the latest Mbox driver does not officially support 10.11.4, but I am hoping to find a way around this, as I did with running PT12.4 on 10.11.4)

Any ideas?

Thanks!


*edit* I've tried to run the Mbox Uninstaller and I get the following:

"That operation failed due to error 5364
You may wish to try again."

[VRW]

If you don´t wanna roll back your system to any supported version of OSX you might consider replacing your MBox
with a more current interface now.
It´s just that it´s getting worse in the future, with every new OSX update and every new version of PT finally.

These boxes were made for completely different generations of systems and versions of Pro Tools and they are just
on their way to seriously become legacy for the use with current systems.
Still you could gain around $200.- on Ebay for it. It won´t get even more by the time either.

You know, if someone stays with an older version of OSX and an older version of Pro Tools these interfaces will do a
great job for sure unlike with all the latest stuff.

There are small yet great Thunderbolt and USB 3 interfaces on the market now which will not cost you an arm and a
leg and they will work with all the current and even with future systems and applications. Just as food for thought.

For example.
Thunderbolt
http://www.sweetwater.com/store/detail/TAC2R
https://www.zoom.co.jp/products/audi...udio-converter
http://www.sweetwater.com/store/detail/TAC8
https://www.zoom.co.jp/products/audi...udio-converter

http://www.sweetwater.com/store/detail/Clarett2Pre
https://us.focusrite.com/thunderbolt...s/clarett-2pre
http://www.sweetwater.com/store/detail/Clarett4Pre
https://us.focusrite.com/thunderbolt...s/clarett-4pre

http://www.sweetwater.com/store/detail/ApolloTwinS
http://www.sweetwater.com/store/detail/ApolloTwinD
http://www.uaudio.com/interfaces/apollo-twin.html

USB 3
http://www.sweetwater.com/store/detail/UAC2
https://www.zoom.co.jp/products/audi...udio-converter
http://www.sweetwater.com/store/detail/UAC8
https://www.zoom.co.jp/products/audi...udio-converter

http://www.sweetwater.com/store/detail/Studio192M
http://www.sweetwater.com/store/detail/Studio192
https://www.presonus.com/products/st...-30-interfaces

According to the manufacturers sites these are all compatible with all the latest versions of OSX and they will be even
with future ones as these are all pretty modern, current, fast little boxes with much better converters and micpres than
the MBox. You may find yourself other options of course.



Anyway the best of success to you, VRW

[Seafoam_Green]

My Mbox 3 Pro ...., obsolete when Avid sold it to me only 2 years ago

Why replace something if it ain't broke ?
and ..., money doesn't grow on trees either .
I was actually hoping back then that being an AVID product (for protools) that they WOULD go out of their way more-so to keep it current in a heartbeat , LOL what a cruel joke on me that turned out to be .

Please we shouldn't be encouraging AVID to NOT provide the drivers (ie; Avid CORE Audio) that AVID keep on failing to provide (ie; almost 2 years now)
It is already pathetic enough that AVID still have failed to live up to their already many months old promise that they say they are going to update the Avid Core Audio Drivers .
These are also the same lacking drivers that the Pro Tools HD users need also (I really feel for you guys being charged so much by avid for such crappy support)

As for the Non-AVID interface suggestions, Id love any of them right now, but my current budget unfortunately ain't co-operating with that idea right now , so all I can do is hope AVID pull their finger out, and soon

[Darryl Ramm]

But the actually most helpful general advice anybody can provide is probably to avoid Avid consumer interfaces. Avid clearly are struggling to support customers and off focused on doing apparently more important things like Pro Tools First and collaboration features. If I owned an Mbox 3 Pro it would have been up on EBay some while ago....

If you want to keep your current Mbox Pro and you trust Avid to rectify issues and look after current interface owners then that is your call.

[Darryl Ramm]

Originally Posted by Tellusall Telos

I recently upgraded to OS 10.11.4, as well as PT12.4 (which I am happy to report is running smoothly!). However, I can't seem to get the Mbox Pro 3g to connect with the computer, as it is not showing up under 'System Preferences > Sound > Input/Output'

I have downloaded the latest Mbox Driver 1.2.8, ran the install and restart,

HOWEVER,

The Mbox Pro software is still showing that it is running a previous firmware package 1.0.14 under the 'About' section.

The Mbox Pro software also shows 'Hardware Not Connected' in the bottom left section.

(I understand that the latest Mbox driver does not officially support 10.11.4, but I am hoping to find a way around this, as I did with running PT12.4 on 10.11.4)

Any ideas?

Thanks!


*edit* I've tried to run the Mbox Uninstaller and I get the following:

"That operation failed due to error 5364
You may wish to try again."

Some options...

Roll back to your last known working backup

Try manually removing the driver kext and syspref files. Try reinstalling the latest driver.

Do a full clean reinstall of a previous supported version of OS X and reinstall everything (do not use system migration assistant to move apps or drivers).

Try a full clean install of 10.11.4 on a clean partition and just install the driver and see if that works.



El Crapitan is a toxic mess and if you were not forced to upgrade a Pro Tools system to it (eg. on a new Mac) I have no idea why you would.

My El Capitan installs are all for development/other app compatibility reasons, Pro Tools runs on separate boot partitions on older stable OS X Releases. I would not upgrade *anything* on those partitions for any reason.

Between the mess that Apple is making of OS X and the mess that Avid has made of Pro Tools and poor driver compatibility you have to be paranoid as hell with any upgrade.

[VRW]

Originally Posted by Seafoam_Green

So your suggesting My Mbox 3 Pro as already being obsolete when Avid sold it to me only 2 years ago

Even if I hate to say it but just by watching the development in this "department" it is in a way given you want to use the latest versions of OSX and Pro Tools.
The MBox 3 Pro was made before and released in 2010 for OSX Snow Leopard/Lion and Pro Tools 9. You know what I´m saying? It´s ages in the "technology
department".
I´m with you that they should not have sold these boxes anymore, they still do. So it´s up to the customers themselves to inform themselves meticulously before
investing a bunch of money in a new recording system to NOT get one of these old boxes IF they want to use the latest versions of OSX and Pro Tools.

That´s why I always try to tell other users here in the DUC to avoid these old Avid interfaces under all circumstances if they want to build new systems. There is no
future for these anymore unfortunately and I´m sure Avid know it anyway but they still try to make money with it.

Originally Posted by Seafoam_Green

I was actually hoping back then that being an AVID product (for protools) that they WOULD go out of their way more-so to keep it current in a heartbeat , LOL what a cruel joke on me that turned out to be.

I feel you and I´m really sorry for you.
Anyway all I can do is to warn other users to not get these interfaces anymore and that´s what I try to do consistently.

Originally Posted by Seafoam_Green

Why replace something if it ain't broke ?
and ..., money doesn't grow on trees either

How true. Anyway given you want to use all the latest stuff it simply is too old.
You still can use it with all the older versions of OSX and older versions of PT together with an older computer and it will be a fantastic and super stable set up because
it definitely was with all the suiting components back in the day.

Originally Posted by Seafoam_Green

Please do not go encouraging AVID to NOT provide the drivers (ie; Avid CORE Audio) that AVID keep on failing to provide (ie; almost 2 years now)
It is already pathetic enough that AVID still have failed to live up to their already many months old promise that they say they are going to update the Avid Core Audio Drivers .

I don´t think Avid will read/listen to anything I am posting here and, no, I´m not encouraging them to anything for sure.
They do what they do.
I just have been watching the whole development for a certain time and have noticed that they will give up on these interfaces sooner or later just because it´s become
pretty old stuff and outdated technical wise for all the new systems, applications and hardware (remember it´s from 2010, particularly made for old 32bit Pro Tools software,
old versions of Mac OSX and for much older hardware to work with).

No idea if Avid is going to release new interfaces themselves in the future but it´s clear that the whole series 3 boxes will not really be useable with future versions of OSX
and future computers etc. anymore. The series 2 interfaces are history already (with current systems). Again, if you use older versions of OSX and older versions of Pro Tools
all those interface still will work perfectly fine, even the series 2 boxes.

I myself have built a Pro Tools LE8 system for a good friend only 2 years ago which works great and is super stable. However I just used all the right/fitting components which
were made to be used together once and it does work perfectly fine (OSX Snow Leopard 10.6.8, Pro Tools LE8.0.5, an 003R and a 2010 iMac).
You just have to mind which components to use together.

Originally Posted by Seafoam_Green

It is already pathetic enough that AVID still have failed to live up to their already many months old promise that they say they are going to update the Avid Core Audio Drivers .

To be honest the Core drivers have been crap since Pro Tools 10 as far as I remember. The non-working Core driver were the reason I sold my 003R once and decided to only
use non-Avid interfaces further on. I really love Pro Tools software and back in the days even their interfaces worked great but with all the technical changes and developments
within the last years their hardware stuff just has become to be kinda troublesome.
I still hope Avid will come up with new, nice, modern interfaces suiting the latest versions of OSX, their latest versions of Pro Tools and suiting the latest generations of computers.
Could be fun actually.

Anyway. We will see. Up to then I can just can fall into line with Darryl.

Originally Posted by Darryl Ramm

But the actually most helpful general advice anybody can provide is probably to avoid Avid consumer interfaces. Avid clearly are struggling to support customers and off focused on doing apparently more important things like Pro Tools First and collaboration features. If I owned an Mbox 3 Pro it would have been up on EBay some while ago....

If you want to keep your current Mbox Pro and you trust Avid to rectify issues and look after current interface owners then that is your call.

+1

So you either roll back your OSX to an older version which will work reliably or you may try to get a few hundreds bucks on Ebay and look out for a current, more fitting interface.
It´s up to everyone himself actually.

Whatever you decide to do finally, I wish you the best of success!

Cheers.