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#1
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ProTools crash upon opening sessions
Been using PT for over a decade. New issue out of nowhere.
Windows 10 6g ram 250g solid state drive I can't open PT at all.. so I can't say which version... but it's current... installed from AVID site last week. Maybe 12.8? When I start PT... I get that window with recent sessions listed. I have 6 different song sessions in that window. No matter which song I select... Pro Tools crashes immediately when I attempt to open a song session. I have no idea what is going on. |
#2
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Re: ProTools crash upon opening sessions
Open the session with Shift
https://youtu.be/gHLiScmpUsU
__________________
Dell XPS 8700. Intel Core i7-4770 CPU @ 3.40GHz. RAM: 16GB. Windows 10 Home x64. NVIDIA GeForce GTX 645. NI Komplete Audio 6. Pro Tools Software 2019 amagrasmusic.com |
#3
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Re: ProTools crash upon opening sessions
Thanks for the idea. It makes total sense. But it didn't work for me. I still cannot open any of 6 songs listed on the screen under "recent"
it is true that I'm using many plug-ins in these sessions.... EZMix.... on every track in fact... So.... your theory makes total sense.... that multiple plug-ins is crashing pt upon opening of sessions But... since SHIFT didn't work........ do you know of any other possible solution? THANKS!!!! |
#4
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Re: ProTools crash upon opening sessions
Will Pro Tools open directly without a session.
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#5
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Re: ProTools crash upon opening sessions
Yes it opens. It opens to that screen where you see a list of recently open sessions... and you can select a session to open.
When I do that..... SOMETIMES I see that note that says something like "finding audio" (I forget the terminology... I'm frustrated.. haaa).... and then PT immediately crashes and re-boots to that same opening page. But sometimes I don't even get that "finding audio" message... it just crashes when I click to OPEN a session. Since posting this message.... I took 3 song folders FROM my bedroom PC... where PT is crashing....... and I loaded those 3 song folders onto my MAC computer in the living room. All 3 songs opened. At someone else's suggestion I BYPASSED all the plug-ins on each track of every song.... and re-saved them. I was hoping that would solve the PC issue. I copied the songs back to my PC..... but they continue to crash. This would seem to say that my PT software is somehow corrupted. This same situation happened a week ago... and I reinstalled PT on my PC.... and was able to open the song sessions again. And now today..... PT is crashing again. Right now I am un-installing PT again... and I will install from newly downloaded file from AVID again... THANKS FOR YOUR HELP..... If the re-install works I'll come back here and post.... but it would sure be great to figure out WHY this is happening. |
#6
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Re: ProTools crash upon opening sessions
What interface you using on the PC?
If you open PT hoding down the N key, what options do you get for playback engine? If you dont have any interface connected to the PC then you need to use a virtual soundcard driver like asio4all which is free. So open PT holding down the N key. When the popup comes up choose your interface or onboard soundcard Let PT load up and see if that helps. Sometimes PT defaults to HDMI as audio driver which crashes my MBP everytime so have a look at this and let us know. Also try trashing preferences and databases as that can help with unusual behavior too.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#7
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Re: ProTools crash upon opening sessions
Raise the buffer size on the ASIO control panel. Try to get the driver of your interface to work, ASIO4ALL is kind of the least one you want to use.
__________________
Dell XPS 8700. Intel Core i7-4770 CPU @ 3.40GHz. RAM: 16GB. Windows 10 Home x64. NVIDIA GeForce GTX 645. NI Komplete Audio 6. Pro Tools Software 2019 amagrasmusic.com |
#8
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Re: ProTools crash upon opening sessions
This may or may not help... Upon upgrading to PT 2019.10, some sessions mysteriously would crash while opening. I'd get as far as Restoring Tracks, and it would crash. I suspected a plug conflict, and removed them all figuring to reinstall a batch at a time to zero in on the culprit. The problem is that I have 281 plugs, and you need to quit and restart PT every time you add a batch of plugs. Curiosity and impatience got to me and I actually generated the Crash Log on the crash page, and guess what? Near the bottom after "Stacktrace" the offending plug was named! (Amplitube 3). I took it out and it's now working fine.
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#9
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Re: ProTools crash upon opening sessions
Hi guys. New to this forum and semi new to protools. I downloaded protools first to learn the daw and have two major issues occurring, help please! When I load protools first, type in the file name and hit create, the program crashes and closes immediately. I found a work around on here that did work, however I noticed I wasn’t able to open any past saved sessions at a later time. I would receive the error “Cannot be opened. The latest version of the product may have been uploaded by a newer version of protools. Please install any updates and try again.” I have reinstalled to see if this corrects and it does not, plus now the work around to get it start up no longer works. I decided to download the trial to learn and am not sure I’m ready to subscribe however the full version works and loads/saves with zero issues. Any ideas on how to correct my pro tools first issues? Thanks y’all !
Last edited by WillK607; 05-10-2021 at 02:02 PM. Reason: Grammar |
#10
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Re: ProTools crash upon opening sessions
Willk: please start your own thread instead of camping onto this one. Thank you!
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