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#1
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Pro tools express crashing following upgrade to windows 2010
Hi everyone,
I have been running pro tools express and mbox on windows 2009 for quite a while without any issues. One day windows forced me to upgrade to windows 2010 and now pro tools keeps crashing and I can't really use it at all Is anyone aware if there is any extra update I need to download to make it work properly again? I have tried calling avid customer service but have spent about 2 hours waiting on the phone today without managing to get through, so have given up. Can anyone help? thanks a lot |
#2
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Re: Pro tools express crashing following upgrade to windows 2010
Not sure about your terminology. There is no such thing as Windows 2010 or Windows 2009. Windows 7 or 8 was perchance updated to Windows 10? In any event, Win 10 is not supported. In hindsight, turn OFF automatic updates.
Which version of PT Express are you running? Is there a previous drive image that will let you roll back to your previous OS? |
#3
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Re: Pro tools express crashing following upgrade to windows 2010
Hi sw rec,
thanks a lot for replying. Sorry, yes, I meant windows 10. That's bad news that it's not supported. I will look into whether or not I can get it roll back. It just says pro tools express. I can't find anything that says it's a specific version of express. Looks like I might lose my stuff if I can't roll back ... |
#4
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Re: Pro tools express crashing following upgrade to windows 2010
Quote:
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#5
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Re: Pro tools express crashing following upgrade to windows 2010
The roll back worked so I didn't lose anything
You are right, I should back things up. |
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