No ASC codes sent - Avid Pro Audio Community

11-13-2019, 02:23 AM

Iahoo

Member

Join Date: Jul 2013

Location: A Coruña, Spain

Posts: 7

No ASC codes sent

Hi guys! Sorry if this is the wrong place to post this.
I purchased two ASC codes to solve the lost of two iLoks with Pro Tools licenses.
I for the confirmation mail, the invoice mail but no codes, neither on my account products.
Even if I go to the redeem ASC page, it says there are no ASC codes actives associated to my mail.
Is this normal or am I missing something?
Thanks in advance

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