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Problems with PTLE? Post your configuration here..
Hi everyone,
If you have or are experiencing a problem getting your Windows system up and running with Pro Tools LE and Mbox or 002, we want to know about it...in detail. Please add your configuration details to this thread. We can use this information to help determine the root cause of your problems and get you answers. In the best of all worlds, you would download SiSoftware's Sandra Lite application, run the System Summary module, then copy the results to the clipboard and paste them in your response thread. If you are willing to do this, it will help to expedite the process of determining the root cause of your problems. You can download SiSandra Lite from on of the links on this page: http://www.sisoftware.net/index.html...64&langx=en&a= Thanks again for your patience... -rj Digi ETS |
#2
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Re: Problems with PTLE? Post your configuration he
Processor
Model : Mobile AMD Sempron(tm) Processor 2800+ Speed : 1.60GHz Model Number : 2800 (estimated) Performance Rating : PR2402 (estimated) Type : Low Power L2 On-board Cache : 256kB ECC Synchronous, Write-Back, 16-way set, 64 byte line size Mainboard Bus(es) : ISA AGP PCI IMB CardBus USB FireWire/1394 i2c/SMBus MP Support : 1 CPU(s) MP APIC : Yes System BIOS : AT/AT COMPATIBLE Total Memory : 1.9GB DDR-SDRAM Chipset 1 Model : Acer Inc K8M400 CPU to PCI Bridge Front Side Bus Speed : 2x 800MHz (1600MHz data rate) Shared Memory : 1MB Chipset 2 Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration Front Side Bus Speed : 2x 800MHz (1600MHz data rate) Total Memory : 2GB DDR-SDRAM Memory Bus Speed : 2x 160MHz (320MHz data rate) Video System Monitor/Panel : Default Monitor Monitor/Panel : Digital Flat Panel (1024x768) Monitor/Panel : Generic Television Adapter : VIA/S3G UniChrome Pro IGP Physical Storage Devices Hard Disk : HTS424040M9AT00 (37GB) Hard Disk : LaCie Group SA LaCie d2 Extreme LUN 0 IEEE 1394 SBP2 Device CD-ROM/DVD : MAT****A UJDA760 DVD/CDRW (CD 24X Rd, 24X Wr) (DVD 3X Rd) Logical Storage Devices Hard Disk (C:) : 19GB (16GB, 85% Free Space) (NTFS) Kakkonen (D:) : 19GB (19GB, 100% Free Space) (NTFS) CD-ROM/DVD (E:) : N/A Lacie (F:) : 234GB (233GB, 100% Free Space) (NTFS) Peripherals USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller USB Controller/Hub : VIA USB 2.0 Enhanced Host Controller USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : Unknown Device USB Controller/Hub : Generic USB Hub FireWire/1394 Controller/Hub : Texas Instruments OHCI Compliant IEEE 1394 Host Controller PCMCIA/CardBus Controller : Generic CardBus Controller PCMCIA/CardBus Controller : Generic CardBus Controller Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Mouse : PS/2 Compatible Mouse Mouse : HID-compliant mouse Human Interface : USB Human Interface Device Power Management AC Line Status : On-Line Battery No 1 : 98% Operating System(s) Windows System : Microsoft Windows XP/2002 Professional (Win32 x86) 5.01.2600 (Service Pack 1) Network Services Network Drivers Enabled : No There you go. By the way, I tried DaveC-test: 24+8 And I got it with 512-samplerate, and in 16bit and 24bit-mode. But I could only record about 1:15 minutes and then came the error. But still, I could play the MBox-demosong for about 2:30 minutes until the legendary buffer-error came: Conflicting with other CPU-tasks... And I disabled D-Verb, I read somewhere that it might cost troubles. Also, MBox was connected to an active USB-hub, there was no difference compared without. Ok, I hope that engineers will find something. I sayed earlier "Thats it!!! I quit", but the active USB-hub gave me new hope. In vain.
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HP Pavilion dv5-1035eo AMD Turion X2, 2,0ghz, 4gig ram 250gb LaCie MBox,PTLE7, REAPER, FW1814 |
#3
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Re: Problems with PTLE? Post your configuration he
Hi Finnish,
Thanks for taking the time to do this. Would you be willing to send us a session file (no audio) so we can see how you are using LE? If so, please send it to [email protected]. Thanks. -rj Digi ETS |
#4
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Re: Problems with PTLE? Post your configuration he
Now I'm beginning to like this support-action.
Please, be more precise what should I include in this session? Give me an example what to include ('cause I didn't understood that no-audio-thing, forgive me), so I can give the precise information that you need, I guess that this how we can minimize the posts and feedbacktime between us? I'll be waiting your answer, my post will come immediately, when I know what to post.
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HP Pavilion dv5-1035eo AMD Turion X2, 2,0ghz, 4gig ram 250gb LaCie MBox,PTLE7, REAPER, FW1814 |
#5
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Re: Problems with PTLE? Post your configuration he
They would like a .PTS file of a session which exhibits the behaviour you describe.
Rail
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Platinum Samples www.platinumsamples.com Engineered Drums for BFD •••••••••••••••••••••••••••• |
#6
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Re: Problems with PTLE? Post your configuration he
Exactly.
-rj Digi ETS |
#7
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Re: Problems with PTLE? Post your configuration he
alright, I'm back with my configuration:
Processor Model : Intel(R) Pentium(R) 4 CPU 3.40GHz Speed : 3.39GHz Performance Rating : PR4511 (estimated) SMT Support : 2 Unit(s) Type : Standard L2 On-board Cache : 1MB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 lines per sector Mainboard Bus(es) : X-Bus PCI PCIe USB FireWire/1394 i2c/SMBus MP Support : 1 CPU(s) MP APIC : No System BIOS : Dell Inc. A04 System : Dell Inc. Dimension XPS Mainboard : Dell Inc. 0U7084 Total Memory : 2GB DDR2-SDRAM Chipset 1 Model : Dell Computer Corp 82925X/XE Host Bridge / DRAM Controller Front Side Bus Speed : 4x 200MHz (800MHz data rate) Total Memory : 2GB DDR2-SDRAM Memory Bus Speed : 4x 133MHz (532MHz data rate) Video System Monitor/Panel : Plug and Play Monitor Adapter : NVIDIA GeForce 6800 Physical Storage Devices Removable Drive : Floppy disk drive Hard Disk : ST380013AS (75GB) Hard Disk : ST380013AS (75GB) CD-ROM/DVD : HL-DT-ST CD-RW GCE-8483B (CD 48X Rd, 48X Wr) CD-ROM/DVD : _NEC DVD+-RW ND-3450A (CD 48X Rd, 48X Wr) (DVD 6X Rd, 6X Wr) Logical Storage Devices 1.44MB 3.5" (A:) : N/A Hard Disk (C:) : 72GB (63GB, 87% Free Space) (NTFS) Hard Disk (D:) : 74GB (74GB, 100% Free Space) (NTFS) CD-ROM/DVD (E:) : N/A CD-ROM/DVD (F:) : N/A Peripherals Serial/Parallel Port(s) : 1 COM / 1 LPT USB Controller/Hub : Intel(R) 82801FB/FBM USB Universal Host Controller - 2658 USB Controller/Hub : Intel(R) 82801FB/FBM USB Universal Host Controller - 2659 USB Controller/Hub : Intel(R) 82801FB/FBM USB Universal Host Controller - 265A USB Controller/Hub : Intel(R) 82801FB/FBM USB Universal Host Controller - 265B USB Controller/Hub : Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : Generic USB Hub USB Controller/Hub : USB Composite Device FireWire/1394 Controller/Hub : Texas Instruments OHCI Compliant IEEE 1394 Host Controller FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller Keyboard : HID Keyboard Device Mouse : HID-compliant mouse Human Interface : HID-compliant consumer control device Human Interface : HID-compliant device Human Interface : HID-compliant consumer control device Human Interface : USB Human Interface Device Human Interface : USB Human Interface Device Human Interface : USB Human Interface Device MultiMedia Device(s) Device : Creative SB Audigy 2 ZS (WDM) Device : Creative Game Port Power Management AC Line Status : On-Line Operating System(s) Windows System : Microsoft Windows XP/2002 Home (Win32 x86) 5.01.2600 (Service Pack 2) Network Services Adapter : Broadcom NetXtreme 57xx Gigabit Controller Performance Tips Tip 2546 : Large memory modules should be ECC/Parity. Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip. |
#8
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Re: Problems with PTLE? Post your configuration he
Hey Finnish,
We have your session and are trying to reproduce your problem. What error was being thrown during record again? Thanks. -rj Digi ETS |
#9
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Re: Problems with PTLE? Post your configuration he
Finnish,
The session file you sent us is blank. We need to see a problem session with all mixer routings, plug-ins, etc. Please resend. Thanks. -rj Digi ETS |
#10
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Re: Problems with PTLE? Post your configuration he
Dear fellow users and Digidesign,
First time I'm posting in this section. My PC had to be reformatted, due to some system file corruption. My bad, but it's done. OK, currently I have SP2 installed and I do understand that PT LE 6.4 without the CS updates will not work. I had to finish some urgent mastering, so only Wavelab ( 5.01) and the Digi ASIO driver was installed. Of course one has to have the 002 driver ( without PT ) installed for the ASIO to work. What I'm trying to ask and / or post is that even without PT LE being installed, my application (Wavelab) crashes to BSOD when exiting. So...while I'm waiting for my pre-ordered 6.9 installation CD , is there anything I could do to prevent these crashes that the 002 driver/ASIO combo alone causes ? thank you for you time, andrew
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cheers, Andrew W7 pro 64_i7 3930K_16GB_ Nuendo 6.5.4-7.1.3 / PT 12.4 ------Mac Mini OSX Lion_PT 10.xx Allen&Heath GS R-24M_ full rack of vintage analog boxes _UAD2_Nugen_iZotope_Melda_Waves_Plugin Alliance_DMG and more 2.0 and 5.1 monitoring |
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