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  #1  
Old 03-29-2010, 02:25 AM
powerhouse0111 powerhouse0111 is offline
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Angry increase H/W Buffer Size ERROR is Killing me

hey, so iv built a killer pc, quad core 3.11GHz, 4GB ram, all that. and i run a medium size session 5 x midi tracks and 5 x audio with Plugins running on most tracks and i constantly get the increase H/W buffer size error, its destroying my productivity so please help me.

also sometimes when im running about 20 tracks of audio from a secondary internal SATA hard disk i get an error saying pro tools can not read the data quick enough.

Please help me, im trying to put an album together and loving using pro tools, but these errors are destroying my productivity.
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  #2  
Old 03-29-2010, 02:42 AM
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Shan Shan is offline
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Default Re: increase H/W Buffer Size ERROR is Killing me

Read this and post us a Sandra report. We're gonna need alot more information in order to offer any help or suggestions. Welcome to the forum.

Shane
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  #3  
Old 03-29-2010, 02:45 AM
caruso7r caruso7r is offline
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Default Re: increase H/W Buffer Size ERROR is Killing me

A lot of info needed so we can all help. First a sandra report is needed. You can download it here. Second if you're running W7 32 or 64bit do all the optimizations posted here. Doing this may help but for us still give us a sandra report if not. EDIT: HA Shane, you type faster then me.
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  #4  
Old 03-29-2010, 09:50 AM
HDK_Ent HDK_Ent is offline
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Default Re: increase H/W Buffer Size ERROR is Killing me

im telling you, shane has these kinds of posts hot keyed, he just goes through the board. pressing ctrl+alt+1 for this kinda post, ctrl+alt+2 for the link to the optimizations post, and etc.

shanes really efficient in all aspects of his life.

such a complex and complicated individual, with such a simple personality...

he should be studied for further analysis, we believe he actually uses 24% of his brain instead of the typical human 8%
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i7 920 2.66,
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6 GB Corsair XMS3 Ram,
WD 500GB 7200 rpm HD,
WD 750GB 7200 rpm HD,
MBox 2 Mini, PT LE 8,
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Akai MPK 61 Midi Controller,
AKG C-414 Microphone.

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  #5  
Old 03-29-2010, 10:19 AM
DeyBwah DeyBwah is offline
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Default Re: increase H/W Buffer Size ERROR is Killing me

Chuck Norris checks under his bed and closet for Shane before going to bed.
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  #6  
Old 03-29-2010, 01:14 PM
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chrisdee chrisdee is offline
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Default Re: increase H/W Buffer Size ERROR is Killing me

Quote:
Originally Posted by powerhouse0111 View Post
hey, so iv built a killer pc, quad core 3.11GHz, 4GB ram, all that. and i run a medium size session 5 x midi tracks and 5 x audio with Plugins running on most tracks and i constantly get the increase H/W buffer size error, its destroying my productivity so please help me.

also sometimes when im running about 20 tracks of audio from a secondary internal SATA hard disk i get an error saying pro tools can not read the data quick enough.

Please help me, im trying to put an album together and loving using pro tools, but these errors are destroying my productivity.
So what plugins are you using when you get buffer size errors ?
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  #7  
Old 03-29-2010, 03:34 PM
powerhouse0111 powerhouse0111 is offline
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Default Re: increase H/W Buffer Size ERROR is Killing me

hey guys done a Sandra Computer Overview:



SiSoftware Sandra

Computer
Model : System manufacturer System Product Name
Workgroup : MSHOME
Host Name : admin-m9cye0t6e
User : Owner

Processor
Model : Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Speed : 3.11GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2x 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing

Computer
Mainboard : Asus P5KPL/EPU
BIOS : AMI 0403 06/17/2009
Bus(es) : ISA X-Bus PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3.5GB DIMM DDR2

Chipset
Model : ASUS P35/G33/G31 Processor to I/O Controller
Front Side Bus Speed : 4x 366MHz (1.46GHz)
Total Memory : 4GB DIMM DDR2
Memory Bus Speed : 2x 439MHz (878MHz)

Memory Module(s)
Memory Module : Corsair CGM2X2G800 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3)
Memory Module : Corsair CGM2X2G800 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3)

Video System
Video Adapter : ATI Radeon HD 4800 Series (800 SP 770MHz, 1GB DDR5 4x900MHz, PCIe 2.00 x16)
Video Adapter : ATI Radeon HD 4800 Series (800 SP 770MHz, 1GB DDR5 4x900MHz, PCIe 2.00 x16)

Graphics Processor

Storage Devices
SEAGATE ST3750640NS (750.2GB, SATA300, 3.5", NCQ, 16MB Cache) : 699GB (C:)
ST3500630AS (500.1GB, SATA300, 3.5", NCQ, 16MB Cache) : 466GB (E:)
HP v125w 8GB (USB) : 7GB (H:)

Logical Storage Devices
Hard Disk (C:) : 699GB (NTFS) @ SEAGATE ST3750640NS (750.2GB, SATA300, 3.5", NCQ, 16MB Cache)
OneTouch4 (E:) : 466GB (NTFS) @ ST3500630AS (500.1GB, SATA300, 3.5", NCQ, 16MB Cache)
Removable Drive (H:) : 7GB (FAT32) @ HP v125w 8GB (USB)

Peripherals
LPC Hub Controller 1 : ASUS 82801GB/GR (ICH7) LPC Interface Controller
LPC Legacy Controller 1 : T0 B0-73h
Audio Device : ASUS 82801G (ICH7) High Definition Audio
Audio Codec : Realtek Semiconductor High Definition Audio
Audio Device : Hightech Information System HD48x0 audio
Audio Codec : ATI (AMD) AA01h
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : ASUS 82801G (ICH7) Ultra ATA Storage Controller
Disk Controller : ASUS 82801GB/GR/GH (ICH7) Serial ATA Storage Controller
USB Controller 1 : ASUS 82801G (ICH7) USB Universal Host Controller
USB Controller 2 : ASUS 82801G (ICH7) USB Universal Host Controller
USB Controller 3 : ASUS 82801G (ICH7) USB Universal Host Controller
USB Controller 4 : ASUS 82801G (ICH7) USB Universal Host Controller
USB Controller 5 : ASUS 82801G (ICH7) USB 2.0 Enhanced Host Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Send To Microsoft OneNote Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)

Network Services
Network Adapter : NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter - Packet Scheduler Miniport (Ethernet, 48Mbps)
Wireless Adapter 1 : NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter - Packet Scheduler Miniport (802.11g (ERP), 48Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows XP Home 5.01.2600 (Service Pack 3)
Platform Compliance : x86

Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.


Hope you can help

Thanks
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  #8  
Old 03-29-2010, 03:37 PM
sw rec sw rec is online now
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Default Re: increase H/W Buffer Size ERROR is Killing me

That video card with 1gb onboard memory sends up a red flag. PT works best with small-memory video cards, as in no more than 256mb. And you have two of them?
Also maybe get that USB drive out of the way while you're running Pro Tools, and all drives should be formatted NTFS, not FAT 32.
And disable wireless.
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  #9  
Old 03-29-2010, 03:55 PM
DeyBwah DeyBwah is offline
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Posts: 560
Default Re: increase H/W Buffer Size ERROR is Killing me

Quote:
Originally Posted by sw rec View Post
That video card with 1gb onboard memory sends up a red flag. PT works best with small-memory video cards, as in no more than 256mb. And you have two of them?
Also maybe get that USB drive out of the way while you're running Pro Tools, and all drives should be formatted NTFS, not FAT 32.
And disable wireless.
Ugh, PT is such a fickle tramp...
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  #10  
Old 03-31-2010, 07:18 AM
powerhouse0111 powerhouse0111 is offline
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Default Re: increase H/W Buffer Size ERROR is Killing me

Hey i only have one graphics card, dont know why its showing as 2.

the error happens even without plugins active, it can be really random tho, it wont happen for like 10 mins then it will happen loads in a row. tried disabling my antivirus and wireless, and removing my usb pen.

im really gutted after building a high spec pc and it still doesnt run right. iv worked out i can disable the message from popping up but then it clicks and pops.

any ideas?
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