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#51
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Re: License Has Disappeared
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#52
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Re: License Has Disappeared
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~Will |
#53
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Re: License Has Disappeared
Release Limit Date is 7/12/20 which is pretty upsetting considering I'm on a current Support and Update plan...
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~Will |
#54
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Re: License Has Disappeared
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#55
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Re: License Has Disappeared
I've the same problem!
License of the ilok gone. Nothing on icloud.com. Panic! Activated the Covid Demo to save the day. 2 days later license back out of nowhere. Support from ilok.com - not existent over a week now. Oliver from AVID got back a day later or so. What I want is a permanent emergency license let's say for 3 days or so for the next time. Is it too much asked for 20+ years customers who spent yearly hundreds of bucks for minor updates? Sure, maybe the 50$ ilok is dying…but this thing doesn't tell and there is no tool to check this. And ilok.com would be happy to sell their overpriced products… But come on guys…AVID when will you understand that being more giving is saving your ass in the future?
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Mac Pro 5,1 12 Core 3,46 GHz MacOs 10.15.7 (Catalina/Dosdude), 64GB Ram, Angelbird Wings x2, PT HDX, HD I/O, 2x 192i/o, 1x Digi Pre, 1x Red8Pre 2x Avid S1. Artist Transport, PT2021.6 http://www.4tune.at |
#56
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Re: License Disappeared
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#58
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Re: License Disappeared
Hi Jeffro - All's well that ends....well, not so quick!
Avid support has their hands full with this iLok "glitch". I never got an actual explanation as to what that error is exactly. But, in their defense they deposited temp licenses in my iLok account covering me thru Dec 14, so I'm up and running for the time being. I've been assured that they'll have it all straightened out, for everyone affected, in short order. Quote:
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PT 2019.10 | Win 10 Pro V.1903 Intel NUC6i7KYK Skull Canyon Core i7-6770HQ @ 2560 MHz(x8) | 32GB DDR4 | Samsung Pro EVO M.2 SSD (x2) Apollo Twin Duo USB, UAD Satellite Quad USB www.screaminblues.com |
#59
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Re: License Disappeared
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Thanks for your reply (and all the help you provide those on this forum!) I was able to get the license back onto my iLok, but the expiration date is still blank. My online account correctly shows the expiration date of August 22, 2023. I've updated my support case with this info. Best regards, Bob Charest
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Best Regards, Bob Charest __________________________________________ Macbook Pro Ventura 13.6 Pro Tools 2023.6 Focusrite Clarett 4 Pre, 2018 Mac Mini Sonoma 14.4.1 Protools Studio 2024.3, X32-Rack & RME BabyFace Pro |
#60
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Re: License Disappeared
There shouldn't be any date listed in the Expiration column (it's a perpetual license), but it should show the end date next to Release Limit (at the bottom of Show Details for the license in iLok License Manager). Your license looks correct here - it should authorize any version from 10.0 through current. If that's not working, please deactivate then activate the license on your iLok.
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