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Old 09-11-2020, 12:50 PM
gladeator gladeator is offline
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Join Date: Feb 2020
Location: West Sacramento, CA
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Default System ID not working for phone support

ABSOLUTELY UNBELIEVABLE! I spent $300 for an upgrade in Pro tools for ONE YEAR. I have support clearly shown on my products page at avid unto 8/5/2021 but when I called in for support using my system ID # the phone machine tells me that i have no support and I can't get thought to talk with anyone about it and their casework system is so complicated I need to be an engineer to figure out how to deal with a simple problem such as to get the glitch between the phone system and their website. HELP!!!!
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Old 09-11-2020, 02:31 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
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Join Date: Dec 2011
Location: Stockholm - Sweden
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Default Re: System ID not working for phone support

Whats your problem with PT? All The relevant info to post details needed to help!

http://duc.avid.com/showthread.php?t=300050
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