Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools 2018

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-25-2019, 12:38 PM
babaorum babaorum is offline
Member
 
Join Date: Nov 2015
Location: france
Posts: 85
Default Pro Tools 2018.12 won't to close

Every-time when I close : session can be closed but Main Pro Tools refuse to close ... and freeze ...
__________________
PC - windows 8.1 64 bits - Avid Pro Tools 2019.x - Eucontrol v18 - Cubase 10.x - wavelab element 9.5.x.
soundcard : ANTELOPE Discrete 4
Ideal-Sound Not_To_Flow
Reply With Quote
  #2  
Old 05-04-2019, 09:02 PM
Jazzbass56 Jazzbass56 is offline
Member
 
Join Date: Jul 2001
Location: LA
Posts: 405
Default Re: Pro Tools 2018.12 won't to close

Quote:
Originally Posted by babaorum View Post
Every-time when I close : session can be closed but Main Pro Tools refuse to close ... and freeze ...


What OS are you on Windows or Mac?
On my Windows 10 pro PT 2018.12
Freezes almost all the time when I quite, I then “ End Task”
And it closes, I don’t have this problem on Mac OS


Sent from my iPhone using Tapatalk
__________________
Intel Intel Core i7-5930K 3.5 GHz Processor
ASUS X99-PRO/USB 3.1 Motherboard,64 gb crucial DDR4 ram
Thunderbolt EX 2
Windows 10 Pro
................................
2013 MacBook Pro Retina i7 Quad core, 16gb ram.
Mac OSX 10.11.6
...........
Mac Pro (Late 2013)
2.7 Ghz 12-Core Intel Xeon E5
Memory 128 GB 1866 MHZ DDR3
Graphics AMD FirePro D700 6144 MB

PT Ultimate 2019.6 on Mac
PT Ultimate 2019.6 on Windows
Logic Pro X 10.4.6
Nuendo 10.1
...........
Apollo X8 and Apollo X6 Thunderbolt
Reply With Quote
  #3  
Old 05-04-2019, 09:05 PM
nige108's Avatar
nige108 nige108 is offline
Member
 
Join Date: Jun 2011
Location: Melbourne Australia
Posts: 264
Default Re: Pro Tools 2018.12 won't to close

Yep same here. W10.
Also, when you minimise PT to the task bar it gets stuck there. You have to hover over it then right click and choose restore.
Quite annoying.


Sent from my iPhone using Tapatalk
Reply With Quote
  #4  
Old 05-04-2019, 09:12 PM
Darryl Ramm Darryl Ramm is online now
Member
 
Join Date: Nov 2010
Location: USA
Posts: 13,391
Default Re: Pro Tools 2018.12 won't to close

Quote:
Originally Posted by babaorum View Post
Every-time when I close : session can be closed but Main Pro Tools refuse to close ... and freeze ...
As always, start by trashing prefs. If it happens with one session.., it may be corrupt. If it happens with multiple the suspect plugins... check all plugins are up to date and try removing third party .aaxplugin files in batches from the plugin folder and try to identify the culprit plugin(s). The plugin may not necessarily be instantiated In the session to cause problems (just installed in the plugin folder), but is more a suspect if it is. Quick test is obviously to remove all .aaxplugin files from the plugin folder, then trash prefs, restart Pro Tools and see if it happens then. If so it's not a third party plugin--but this exact problem can/has be caused by plugins.

Make sure all session file are stored on NTFS, not exFAT or other, filesystems. Still stuck create a new Admin account and test with a new empty session from that account. Still stuck, uninstall and reinstall Pro Tools.

Start at “help us help you” at the top of each DUC web page. You have lots of troubleshooting to do, if you need more help here describe clearly what troubleshooting you have done, and include a SiSoft Sandra report

Last edited by Darryl Ramm; 05-04-2019 at 10:12 PM.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pro Tools 2018.3 / 2018.4 crashing when switching window configurations matthewmkb macOS 0 06-27-2018 06:33 AM
Pro Tools HD 2018.1 - Preferences & I/o VERY slow to close DrFord Pro Tools 2018 4 01-26-2018 04:27 PM
pro tools wont close out` chdrummer Windows 8 05-14-2012 07:34 AM
Cant close or save pro tools le 7.3.1 zcustomman 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 5 05-27-2007 11:41 AM
Error Trying To Close Pro Tools... The Weed 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 0 12-05-2006 02:56 PM


All times are GMT -7. The time now is 07:44 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com