Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Closed Thread
 
Thread Tools Search this Thread Display Modes
  #201  
Old 09-23-2015, 04:58 PM
YYR123's Avatar
YYR123 YYR123 is offline
Member
 
Join Date: Dec 2010
Location: Austin TX
Posts: 13,666
Default Re: slowly running out of patience about PT HD 12.2

Quote:
Originally Posted by DigiTechSupt View Post
Followup to this post from last week...



We are about half way through processing of these. Once completed you will find the downloads included at the bottom of your eligible product in your Avid account > My Products and Subscriptions as well as in Application Manager. You'll also see licenses like Eleven and Pro Tools Plan in your iLok account (FYI- Eleven Effects do not use iLok licenses).



Thanks again for your patience while we complete these.



JC
__________________
Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
  #202  
Old 09-23-2015, 05:02 PM
syMPh syMPh is offline
Member
 
Join Date: Nov 2000
Location: Perth, WA Australia
Posts: 311
Default Re: New Plug-in Bundles for Pro Tools 12.2

Webinar was what 3 weeks ago? i watched it yesterday to see and hear the new Audio guy (was it Tom?) say the plugins would be available within a few days to the middle of the month.

I remember Tony Cariddi saying new users can see what AVID delivers through the year to make their decision about upgrading onto a support plan.

Guys what you say and then follow through with is what determines how valuable your words are.

Investment in AVID reflects this in the way AVID stock is performing based on company claims of revenue vs actual delivered results as well. All reasonable things taken into account.

There is a pattern. It will take courage, honesty and determination to reverse it. It won't be easy, so it will be admirable to see you do it. Consider the sentiment i offer to be said with kindness not accusation as i believe you are good people. This isn't in any way personal. It is about the business ethic stance AVID the company takes under direction from it's leadership.

We have 2 x HD12 licenses paid for and no hint of anything beyond an AVID rep telling me i would have them on Sept 11 when i called support.

I am certain that anyone from AVID who knows all the above i am talking about is the plain and simple truth.


There are two things i would like to see happen.

Firstly i would like to see AVID staff be able to get past what surely must be quite a stressful time for you individually as the pressure you must surely be under can not be great fun and no one really likes to see others hurt.

Secondly for all the users who supported you upon the promise of cloud collaboration to be provided with the goodwill of extra time on support plans which compensates for the delays of promised features added to plan expiry dates.

I'm sorry but stability is a given, that is paid for on day one of anyone purchasing anything, however i would still like to say thank you for the latest version it is very good to work with and has restored stability and uninterrupted creativity.

Your promise of Cloud collaboration was a major reason i bought our upgrades as well as being a supporter of your call to action last year. That was actually a goodwill act of my own as i didn't require 12 and i imagine it was by many other users who bought in early.

I believe many in the same position having bought in early would have their own perception of disappointment and could ultimately share a similar point of view. I would hope any others who do don't take to this thread becoming argumentative but inspiring towards welcoming AVID to appreciate our position and respond in kind.

This whole letter is open, honest, partly harsh but mostly inviting and providing you, AVID with a pathway to users to meet and create avenues towards AVID strengthening in the age of music you play a part in now.

I hope you all are well and leave this note with best wishes.
__________________
System Details
  #203  
Old 09-23-2015, 05:05 PM
nige108's Avatar
nige108 nige108 is offline
Member
 
Join Date: Jun 2011
Location: Melbourne Australia
Posts: 265
Default Re: New Plug-in Bundles for Pro Tools 12.2

Why don't they put the download links into folders?? And categories to make things a bit more organised and easier to find what you want. Or is that too simple. ?
  #204  
Old 09-23-2015, 05:07 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 11,856
Default Re: slowly running out of patience about PT HD 12.2

@YYR123

Where does it say the do this one at a time? They say it is being added and everyone should have the plugins by this weeks end or early next week.
__________________
Best Regards
Christopher

—————————————
South Side Music Group
WEBHOME
—————————————
  #205  
Old 09-23-2015, 05:09 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,623
Post Re: slowly running out of patience about PT HD 12.2

Quote:
Originally Posted by YYR123 View Post
From a Post by DTS earlier it appears they process these manually 1 by 1.
We are not processing these one at a time manually. We have an automated process that works in batches. This just takes time, so please be patient. If you do not yet see the plug-ins in your account ("Additional Value Content included with your software" at the bottom of your Pro Tools product) please refer to our earlier post as to why... http://duc.avid.com/showthread.php?p=2295309
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
  #206  
Old 09-23-2015, 06:55 PM
wafare wafare is offline
Member
 
Join Date: Aug 2013
Location: Bolingbrook, IL
Posts: 44
Default AVID plugins have arrived!

FYI, The "as promised" AVID plugins have showed up via AVID Application Manager for my system!
  #207  
Old 09-23-2015, 06:57 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 11,856
Default Re: AVID plugins have arrived!

Quote:
Originally Posted by wafare View Post
FYI, The "as promised" AVID plugins have showed up via AVID Application Manager for my system!
Told ya
__________________
Best Regards
Christopher

—————————————
South Side Music Group
WEBHOME
—————————————
  #208  
Old 09-23-2015, 07:05 PM
audioluche audioluche is offline
Member
 
Join Date: Sep 2005
Location: St-Jean-sur-Richelieu, QC, Canada
Posts: 717
Default Re: AVID plugins have arrived!

Quote:
Originally Posted by wafare View Post
FYI, The "as promised" AVID plugins have showed up via AVID Application Manager for my system!
And how do they sound?
  #209  
Old 09-23-2015, 07:32 PM
Panacci Panacci is offline
Member
 
Join Date: Mar 2008
Location: Toronto
Posts: 202
Default Re: New Plug-in Bundles for Pro Tools 12.2

Just got mine. I was quite surprised. I upgraded to PT 12 last June. Some nice plugins !
  #210  
Old 09-23-2015, 08:25 PM
Sugarnutz Sugarnutz is offline
Member
 
Join Date: Sep 2002
Location: Great State of Mississippi
Posts: 738
Default Re: New Plug-in Bundles for Pro Tools 12.2

They're so slow & inept in this process I'm seriously thinking about buying a used Space asset on EBay and trimming down to the $99 upgrade plan if I do it at all. No excuses for this at all and I've all but given up trying to convert my friends to PT from Nuendo, Cubase or whatever else they're using as I would be horribly embarrassed by all this if I put my rep on the line for Avid.
__________________
HD Native Thunderbolt
HD6 Accel in Magma PE6R4 Expansion Chassis
PT HD 10, 11, 12, Ultimate 2018, 2019
Cubase 9.5 Pro
Vienna Ensemble Pro 7
Icon D-Command

HD Omni
192 Analog I/O 8 in/8 out/Digtal I/O
192 Analog I/O 8 in/Digital I/O
Two 192 Digital I/O
Apogee Rosetta 800, AD16X & DA16X (All wth X-HD cards)
Antelope Zen Studio+ Thunderbolt

15" Mid-2015 MBP 2.2 GHz i7 16 Gb RAM
512 Gb Flash Drive - OS X 10.14.3

Gigabyte z390 Designare
I9 990K 4.7 GHz
64 Gb of DDR4 3200
Gigabyte RX580 8 Gb
MacOS 10.14.5 Mojave

GIGABYTE GA-Z97X-UD7 TH
Intel Core i7-4790K 4.4 GHz
32 GB of DDR3 1600
EVGA GTX 760 Video Card
OS X 10.13.6 High Sierra & Win 7 Pro 64 bit

Dynaudio BM5 Mk III
B&W 604 s2
800W 15" Ported Subs
McIntosh MC-7106 Bridged ~ B&W
Hafler P7000 "Diablo" ~ Subs
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Flux:: Plug-ins And Bundles Now In AAX / HD-X Versions! Felix (Flux::) AAX Plug-ins 2 04-14-2014 06:41 AM
Plug In Bundles??? dougied 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 1 12-19-2006 10:33 AM
Affordable Plug-In Bundles? Hun Kim 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 22 02-02-2003 09:35 AM
Typically how long is it taking to get free plug in bundles digi2000 Pro Tools TDM Systems (Mac) 2 05-08-2002 09:18 AM
Hey Digi, what plug-in bundles w/ the Micro Box? vf124 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 01-25-2002 05:17 AM


All times are GMT -7. The time now is 07:41 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com