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  #11  
Old 11-21-2011, 08:52 AM
Greg Malcangi Greg Malcangi is offline
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Default Re: Avid Support Plan Active, Now What?

Thanks for the offer of help Eddie, very generous of you. Hopefully though, for the price of a taxi fare, I will be sorted out by this evening.

G
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  #12  
Old 11-21-2011, 08:53 AM
promixr promixr is offline
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Default Re: Avid Support Plan Active, Now What?

Kudos to your dealer for going that extra mile- I was in no way saying that you weren't entitled to your feeling towards AVID, but sometimes it helps to come up with a temporary fix until the permanent one manifests itself. It shouldn't happen this way in the best possible of worlds- but we all know we are not living in the best of all worlds : )

I truly hope you see resolution to your issue quickly and that you make fantastic things with PT10 : )
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Freelance Mac/Pro Tools tech for hire. Metro New York Area.
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  #13  
Old 11-21-2011, 09:13 AM
thin ice thin ice is offline
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Default Re: Avid Support Plan Active, Now What?

I think some of us have little understanding as to why it has to be so complicated to buy the upgrade to HD10. Why can it not be a simple online purchase of the update iLok asset for $599. It would save loads of time and effort for all. Most HD users have a good understanding of how to get their system working and would happily buy the software without a support contract.
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