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  #1  
Old 04-08-2015, 06:55 AM
Reposity Reposity is offline
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Join Date: Oct 2014
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Default Protools update 11.3.1 cannot be installed ?

Hello friends,

I have protools 11.3.0 and there is a new update to it called 11.3.1.

I have downloaded the update and get the below message ?

Pro Tools cannot be installed because the following error(s) were found on your system:
- An incompatible version of the OS was found. Pro Tools 10.3.10 requires Mac OS X version 10.7 or higher.


But I have YOSIMITE 10.10.2 So I dont know why this comes up ?

Can you give me a hint what to do ?

Thanks

Michael
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  #2  
Old 04-08-2015, 05:21 PM
junkgear's Avatar
junkgear junkgear is offline
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Join Date: Jan 2012
Location: USA
Posts: 1,907
Default Re: Protools update 11.3.1 cannot be installed ?

Quote:
Originally Posted by Reposity View Post
Hello friends,

I have protools 11.3.0 and there is a new update to it called 11.3.1.

I have downloaded the update and get the below message ?

Pro Tools cannot be installed because the following error(s) were found on your system:
- An incompatible version of the OS was found. Pro Tools 10.3.10 requires Mac OS X version 10.7 or higher.


But I have YOSIMITE 10.10.2 So I dont know why this comes up ?

Can you give me a hint what to do ?

Thanks

Michael
Are you sure you downloaded the right installer? The error message you posted shows PT 10.3.1 not 11.3.1.
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