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#11
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Re: 16 Softkeys not active
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#12
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Re: 16 Softkeys not active
Here you go...hit soft keys on bottom left hand side of iPad and then once again and then they come back
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#13
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Re: 16 Softkeys not active
This has just happened to me this morning too! No softy action in the dock.. no lights, nothing! .. Relaunched Eucon, restarted Dock etc.. still nothing.
...and then they came back. I believe the iPad had defaulted to another wireless network that we have here.
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 Last edited by mattrixx; 07-03-2017 at 06:02 PM. |
#14
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Re: 16 Softkeys not active
Are the rest of the controls on the Dock operational when this happens ?
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#15
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Re: 16 Softkeys not active
This may be different to just losing the Softkeys, do you lose the complete Dock ? If you have other EuControl users on the same network make sure they don't have Attach ALL Surfaces selected in their EuControl surfaces tab.
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#16
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Re: 16 Softkeys not active
No, the dock continued to work partially sans the "soft keys".
The iPad was on another wireless network. (no other workstations involved).. All good!
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#17
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Re: 16 Softkeys not active
The rest of the dock functions as it should. All the other lights are on and buttons working. Just the 16 at the top
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#18
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Re: 16 Softkeys not active
We spent the day on 2 different system both Mac and PC and can't get this to happen.
Can those who see this, list these: OS exact version PT version EUCON version Other surfaces connected Does it do it if only the Dock and iPad are connected If you do not see this issue, please post too so I can get a handle on how many this affects. Thanks Eddie |
#19
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Re: 16 Softkeys not active
Eddie, I cannot get this to happen either.
Just to reiterate, I don't think my issue was related to "Moviesound"s problem.
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#20
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Re: 16 Softkeys not active
Quote:
I do not experience this issue... Win10 Pro build 15063.413 PT 12.8.0 EUCON 3.6.1 DOCK + 2 Artist Mixes |
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