Waves ilok troubles part 2

[blackbirdstudio]

Howdy all..

I got a new ilok to put the new waves version 7 on. As i was updating them, my internet connection went down for a brief moment, and cancelled the ilok auth transfer. Now when i log into ilok, i dont have the waves auth on either of my iloks, and its gone from the 'download new licence' page on my account.

Any ideas? Im going to email both ilok and waves, but i have clients in now, and was looking for a quicker fix..

Cheers
Dave

[danander11]

Originally Posted by blackbirdstudio

Howdy all..

I got a new ilok to put the new waves version 7 on. As i was updating them, my internet connection went down for a brief moment, and cancelled the ilok auth transfer. Now when i log into ilok, i dont have the waves auth on either of my iloks, and its gone from the 'download new licence' page on my account.

Any ideas? Im going to email both ilok and waves, but i have clients in now, and was looking for a quicker fix..

Cheers
Dave

I had that happen once. I went back to the login page and there was a link saying that there had been an aborted download, would I like to retry. I clicked it and tried again and it worked the second time. Try looking back around there.. If not, emailing CS is about all you have left.

Good luck!

[blackbirdstudio]

Originally Posted by danander11

I had that happen once. I went back to the login page and there was a link saying that there had been an aborted download, would I like to retry. I clicked it and tried again and it worked the second time. Try looking back around there.. If not, emailing CS is about all you have left.

Good luck!

Ahh.. Bang on.. Thanks!!

Dave

[2fly]

How's about this for a nightmare!!

I decided to move some licenses from one ilok to another to make room for Waves Mercury 7. Since I've upgraded to PT8 I thought I might as well move the PT 7.4 license
seeing as it wasn't needed anymore. All appeared to go well until I restarted Pro Tools which froze on startup asking for the license to PT8. WTF?!?! I thought and now after revisiting iLok.com and examining my authorizations I've discovered that all trace of my PT8 license has disappeared but the 7.3/4 license is in the ilok I moved it to.

Anyone got any ideas?

Luckily I managed to use the backup license that's on another key but now there's a veritable iLok forest sticking out of my computer.

Why can't Waves Mercury be one single license like Eventide's Anthology?

[danander11]

Originally Posted by 2fly

Why can't Waves Mercury be one single license like Eventide's Anthology?

That would be great!.. It takes up 96 slots right now... essentially the entire iLok.

It would also be nice to decide which licenses you wanted.. I would probably not use Kramer or Masserati..

[JFreak]

Originally Posted by 2fly

Why can't Waves Mercury be one single license like Eventide's Anthology?

Two solutions:

1) Waves moves to single "everything" bundle license
(preferred)
2) Waves insists that iLok puts out a V2 key that can handle more licenses

The only reason I can see for #1 for not happening would be that Waves Marketing Department would not want to commit to such "everything" bundle, because that would in fact mean EVERYTHING they release, leaving no chance for bundle modifications. Everything would be each and all of them, no question.

(that said... not in so distant past not in that big company called "URS" had their "everything" bundle, but as soon as they produced more products they were selling a "everything 2.0" bundle so people who paid for "everything" were not getting the new goodies. so I would not trust an "everything" even if someone said so. I'd rather buy individual plugins that I really *NEED* and not dozens of options I'm not going to be using that much)

But yes, Waves should adjust their plugins to accept multiple authorizations; for example, a "Rennessaince Compressor" should activate if it sees one of the following licenses:

- Rennessaince Compressor
- Rennessaince MAXX bundle
- Mercury Bundle

Currently, it only activates if it sees the "Rennessaince Compressor" license, and the bundles hold all licenses that belong to that bundle. This is where Waves has made their mistake. They have a plugin and they know what authorizations should activate it, so they should put that intelligence into the plugin and not offload it to our iLok keys.

[Craig F]

I'll take both please

[TOM@METRO]

I fully agree, Waves is not making this easy. or as said above, even safe.

[fasttraxx]

I agree, Waves need to make their licenses much smaller. I too have had to shuffle things between iloks.
And with todays advancements in technology, I cannot believe someone would make an ilok that can only hold 120-150 codes, that's totally crazy.

[ozinga]

At least single licences for product groups should do fine.Like one for CLA one for Hybrid etc. There is no point to have seperate licences for each part.
Just had a communication error while transferring my v7 Mercury licences and V6 gone and no more v7. Got it sorted out but this is unacceptable.Having less licences also means shorter transfer times which looks like safer.
Oz