Eleven rack problems with Imac

[battledog]

Help!
I have a eleven rack that I have used stand alone and as a audio interface with windows 7 with no issues.
I am running Pro tools 10, the latest rev. I loaded Protools 10 on a new IMac running the latest rev of lion os. I was using a audio kontrol interface with no problems. Today I disconnected the interface, shut everything down, connected the eleven rack to the Mac turned everything on and started the Mac. When I started pro tools it does not recognize the eleven rack as a audio interface. It does not show up as hardware in pro tools setup nor will it record the guitar. It does start up the eleven rack control panel.
My Mac has everything turned off as suggested by protocols manual. I have tried everything and am lost. Is there a seperate driver for the eleven rack? Any suggestions?

[Darryl Ramm]

Originally Posted by battledog

Help!
I have a eleven rack that I have used stand alone and as a audio interface with windows 7 with no issues.
I am running Pro tools 10, the latest rev. I loaded Protools 10 on a new IMac running the latest rev of lion os. I was using a audio kontrol interface with no problems. Today I disconnected the interface, shut everything down, connected the eleven rack to the Mac turned everything on and started the Mac. When I started pro tools it does not recognize the eleven rack as a audio interface. It does not show up as hardware in pro tools setup nor will it record the guitar. It does start up the eleven rack control panel.
My Mac has everything turned off as suggested by protocols manual. I have tried everything and am lost. Is there a seperate driver for the eleven rack? Any suggestions?

Yes you need the Eleven Rack driver. http://lmgtfy.com/?q=Eleven+Rack+Driver

Darryl

[battledog]

How do you look at drivers on a imac? And how come the driver wasnt installed when I installed protools 10?

[Darryl Ramm]

Originally Posted by battledog

How do you look at drivers on a imac?

You don't need to look at anything. You down load the Eleven Rack driver package from Avid (a .dmg disk file), open that and double click on the installer (.pkg) file.

Originally Posted by battledog

And how come the driver wasn't installed when I installed protools 10?

Pro Tools 9 and onwards are open applications and don't include drivers for specific interfaces from Avid or any other vendors. Did you look at any of those search results? This is clarified in the very first sentence of the very first search result from http://lmgtfy.com/?q=Eleven+Rack+Driver

Darryl

[battledog]

ya this is fixed. Thanks