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#1
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Protools ultimate license Support renewal 😡😡
Being a avid protools loyal customer for many yrs i upgraded a couple years ago to ultimate £1500 with 1yr support and updates, At the time of support renewal i was in financial hard times and could not afford to do the support so continued to use my protools ultimate with out it until i was able to update it , Well when i tried to add the support and updates i was told i would have to pay $999 to re-instate it and a further £299 for the Support and updates?? Hang on a sec I already paid for the software £1500 which i own So why are they asking for $999+ £299 for support ??? wtf .. my only option is to take out a subscription for £80 per month Absolutely Fuming is to put it mild i am so angry at avid for treating loyal customers who invest in there software to be treated totally disgustingly and disrespectfully.. Everything i own is avid as i believe it is the best of the best but this has thrown a huge lump in my throat
Avid hdx Avid 16x16 Avid Pre 8 Avid C|24 Avid sync Protools 9,9hd 10hd Midi If this isn’t loyalty then what is ? I am so Angry at them right now Completely feel empty and Ripped Off .. 😡😡😡😡 |
#2
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Re: Protools ultimate license Support renewal 😡😡
welcome to the Club.. as a vanilla user, I can only *imagine* how an Ultimate user feels.. It sucks man..
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- Intel 14900K/NzXt Kraken Elite/64GB Kingston DDR5 6000 mhz (32x2)/ Asus Pro Art Z790/Asus 4090/Win 11 Pro 23H2/UAD Apollo 8 x2 w TBolt 3 card u/g/UAD Twin X. |
#3
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Re: Protools ultimate license Support renewal 😡😡
" i was told i would have to pay $999 to re-instate it and a further £299 for the Support and updates"
Reinstatement includes 1 year support and update , so you have to pay only that. After 01.01 2020 no reinstatement avaiable anymore.
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foley artist , soundeditor |
#4
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Re: Protools ultimate license Support renewal 😡😡
Quote:
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It is a corporation...they only care how to get paid (5m/year, gets the CEO for example) and present profit to investors and shareholders. That's why they have this business plan, so the users of the hardware/software feed them. "Pay in advance and you'll get what we want (features/fixes), whenever we want (just keep paying)." If you can work with the current version you have then, don't give them a single penny, it's not worth it at all, at the current state. The only way to deal with greed is to keep your cash in pocket. Cheers!
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Mac Pro 6.1 "Late 2013", 12 Core 2.7 Ghz, 32Gb Ram, 1Tb SSD, MacOs 10.14.6 "Mojave", Apogee Ensemble Thunderbolt, Softube Console 1, Avid Artist Mix, Pro Tools Ultimate 2021.7. |
#5
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Re: Protools ultimate license Support renewal 😡😡
You would think right but NO $999 to reinstate my protools ultimate to the current version then a yrs support for a extra £299 paided in full
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#6
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Re: Protools ultimate license Support renewal 😡😡
I agree it won’t be long before the C|24 is no longer supported so it will have to be a upgrade to a S6 absolute nightmare ..
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#7
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Re: Protools ultimate license Support renewal 😡😡
this was what they said to me
Hi Martin, About your question, yes it's $999 to reinstate your Perpetual license to get the latest version and it would be $399 after that (this is the current pricing). |
#8
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Re: Protools ultimate license Support renewal 😡😡
yea gutted no wonder people use logic or cubas it’s a absurd to charge this amount
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#9
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Re: Protools ultimate license Support renewal 😡😡
Yes $999 reinstatement and NEXT YEAR $399 for the support plan with updates and all the plugins so it is NOT 999+399 this year. The $399 is the following year and every year you wish to stay on the plan.
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Best Regards Christopher #thestruggleisreal ————————————— South Side Music Group WEBHOME ————————————— |
#10
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Re: Protools ultimate license Support renewal 😡😡
Still does not warrant the £999 reinstate it’s like buying it twice i already had to sell my control 24 and pcie core and accel cards and 3x digi 192’s because they was no longer supported 😡😡Won’t be long before the hdx will be replaced and the C|24 Crazy !! can’t keep up with it
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