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#1
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PTU 2019.12 update image file corrupt??
Hi all,
Just trying to d/load and install the (MacOS) 19.12 update and keep getting the message.... “Pro_Tools_2019.12.0_Mac.dmg” is damaged and can’t be opened. You should move it to the Bin. Tried on three seperate machines now. Any ideas??
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#2
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Re: PTU 2019.12 update image file corrupt??
What browser?
Sent from my iPhone using Tapatalk |
#3
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Re: PTU 2019.12 update image file corrupt??
Safari. Will give Chrome a go in a sec
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#4
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Re: PTU 2019.12 update image file corrupt??
Yeah it’s worth trying a different browser just in case.
I didn’t have any issue downloading it. Honestly can’t remember which browser I used though. I have both Chrome and Safari but tend to use the latter more. Sent from my iPhone using Tapatalk |
#5
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Re: PTU 2019.12 update image file corrupt??
Just tried with Firefox... same result. Dammit.
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#6
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Re: PTU 2019.12 update image file corrupt??
Just tried again today... no go! Arrgh
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#7
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Re: PTU 2019.12 update image file corrupt??
How strange. Don’t really know what else to suggest.
Actually, do you have Pacifist? It allows you to open disk images and extract files without going through the install. I think there’s a timed demo. Might be worth seeing if the images are actually damaged or if there’s something else at play. Have you had any issues with any other downloads in general or from the AVID site? Sent from my iPhone using Tapatalk |
#8
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Re: PTU 2019.12 update image file corrupt??
Someone else just recently had a similar issue with the .dmg downloaded on a Mac and ended up going to a Windows machine and downloading the .dmg file there. See this thread: http://duc.avid.com/showthread.php?p...79#post2549879
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#9
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Re: PTU 2019.12 update image file corrupt??
Mmm, I haven't typically had issues like this with AVID downloads in the past.
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#10
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Re: PTU 2019.12 update image file corrupt??
Assuming dud download was from your Avid account - did you also try updating 2019.10 to 2019.12 from Avid Link?
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Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * TECH 21 SansAmp 2.0 * Xvive U3 2.4Ghz Wireless Microphone * Shure SM57 & Rode NT2-A * Fender 30 & Champ 12 valve amps * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 * Lenovo W520 laptop Type 427637U (32 GB RAM) with extra-Ports Dock + SSDs: 2 @ Samsung T5 + 1 @ Samsung T7 * 3 Screens: 15.6” Laptop + 24” BENQ GL2450-B + Samsung 27” CT550 curved Monitor * best Wife! |
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