Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 11

Reply
 
Thread Tools Search this Thread Display Modes
  #21  
Old 06-21-2013, 02:39 PM
mrhurless's Avatar
mrhurless mrhurless is offline
Avid
 
Join Date: Dec 2003
Posts: 18
Default Re: ilok License Manager & HD11 Upgrade confusion

Meads and ef3000 I have sent you private messages as well. Please reply and we'll see what we can do.
Reply With Quote
  #22  
Old 06-21-2013, 02:44 PM
Meads Meads is offline
Member
 
Join Date: Jul 2010
Location: Germany
Posts: 2,867
Default Re: ilok License Manager & HD11 Upgrade confusion

Thanks Matt, I replied.
I'm so glad that you're there now to help out. I'd be up the wall, if I were on my own.
__________________

iMac Pro
- MacOS 10.14.6
---
- Pro Tools U HDN 2019.6
- Avid HD Omni + HD I/O 8x8x8
- C|24 | S3 | Dock
Reply With Quote
  #23  
Old 06-21-2013, 02:44 PM
Gugge Gugge is offline
Member
 
Join Date: Apr 2005
Posts: 9
Default Re: ilok License Manager & HD11 Upgrade confusion

Arghh - I also had my HD10,HD9 og 8 licenses deleted from my Ilok2 when trying to surrender to get HD11 (not happy at all)
Reply With Quote
  #24  
Old 06-21-2013, 02:51 PM
jolimont jolimont is offline
Member
 
Join Date: Jun 2013
Location: Italy
Posts: 1
Default Re: ilok License Manager & HD11 Upgrade confusion

also to me....i can only use avid instruments (but not protools hehe)
Reply With Quote
  #25  
Old 06-21-2013, 02:52 PM
mrhurless's Avatar
mrhurless mrhurless is offline
Avid
 
Join Date: Dec 2003
Posts: 18
Default Re: ilok License Manager & HD11 Upgrade confusion

Thanks Meads!

Gugge--I've sent you a private message as well. Please reply and we'll go from there.
Reply With Quote
  #26  
Old 06-21-2013, 02:54 PM
mrhurless's Avatar
mrhurless mrhurless is offline
Avid
 
Join Date: Dec 2003
Posts: 18
Default Re: ilok License Manager & HD11 Upgrade confusion

You too jolimont--I sent you a PM. Please reply and we'll take it from there.
Reply With Quote
  #27  
Old 06-21-2013, 02:56 PM
Kim G. Rasmussen Kim G. Rasmussen is offline
Member
 
Join Date: Dec 2001
Location: EasterBronx-DK
Posts: 110
Default Re: ilok License Manager & HD11 Upgrade confusion

I should be happy since I do tech support for a living, but this is not how I like to make money :-(
__________________
Design & Media
http://d-media.dk
Reply With Quote
  #28  
Old 06-21-2013, 03:05 PM
mrhurless's Avatar
mrhurless mrhurless is offline
Avid
 
Join Date: Dec 2003
Posts: 18
Default Re: ilok License Manager & HD11 Upgrade confusion

Kim--sent you a PM. Reply and we'll go from there.
Reply With Quote
  #29  
Old 06-21-2013, 03:18 PM
mrhurless's Avatar
mrhurless mrhurless is offline
Avid
 
Join Date: Dec 2003
Posts: 18
Default Re: ilok License Manager & HD11 Upgrade confusion

Thanks for providing me with information everyone. I've escalated this and these accounts are being investigated to see what the issue is. Thank you for your patience as we work through this.
Reply With Quote
  #30  
Old 06-21-2013, 03:20 PM
Meads Meads is offline
Member
 
Join Date: Jul 2010
Location: Germany
Posts: 2,867
Default Re: ilok License Manager & HD11 Upgrade confusion

Quote:
Originally Posted by mrhurless View Post
Thanks for providing me with information everyone. I've escalated this and these accounts are being investigated to see what the issue is. Thank you for your patience as we work through this.
Can you give us an idea, approx. how long this will take to resolve?
__________________

iMac Pro
- MacOS 10.14.6
---
- Pro Tools U HDN 2019.6
- Avid HD Omni + HD I/O 8x8x8
- C|24 | S3 | Dock
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
License problems with iLok License Manager musicman691 General Discussion 261 03-04-2015 12:05 PM
Ilok manager zapped orphan ilok with license crizdee macOS 0 09-23-2013 12:44 PM
iLok License Manager - LICENSE TRANSFER ERROR MESSAGE jzacks524 General Discussion 6 06-26-2013 06:43 PM
Do not install until you have read the " ilok License Manager & HD11 Upgrade " thread Barry Johns Pro Tools 11 0 06-21-2013 05:44 PM
Cannot remove my iLok from an account with iLok License Manager roberts macOS 6 06-10-2013 03:28 PM


All times are GMT -7. The time now is 12:28 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com