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  #31  
Old 02-24-2018, 07:59 AM
phillipsCKP phillipsCKP is offline
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Join Date: Feb 2018
Location: Pittsburgh
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Default Re: Project wont open with error "Could not complete your request because while tran

I'm having the same issue. We built the project, saved it and closed. When trying to open the same project I get this error " Could not complete your request because while translating DNet Collaboration Maps". Now I cannot access a project we spent hours making. Very, very frustrating!

Pro Tools 2018.1.0 installed on a 64 bit Windows 8.1 hp laptop with over 300 GB of free space. Help!
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  #32  
Old 02-24-2018, 08:04 PM
Guardian105 Guardian105 is offline
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Join Date: Feb 2018
Location: United States
Posts: 2
Default Re: Project wont open with error "Could not complete your request because while tran

Did anyone ever figure this out? I need my project back! I don't understand this trash.. I've had this software not even a full day and I already hate it! Its full of errors and bugs and its driving me insane!
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  #33  
Old 02-24-2018, 10:44 PM
TheBacklit TheBacklit is offline
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Join Date: Feb 2018
Location: Brisbane QLD
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Default Re: Project wont open with error "Could not complete your request because while tran

I had the same issue, all I could do is delete the song and start over with the audio files i saved, I finished the project in one sitting and exported audio and saved numerous times no trouble, but when I saved and exited and out of curiosity re-opened the song I got this message;

Could not complete your request because Assertion in "E:\ Code\ 222437\ ProTools\ App\ Networking\ DNet\ PTCC\ PTCCLib\ PTCCLib_Services.cpp", line 2650.

(Use the Copy button to copy this message to the clipboard.).

It might be worth noting that I keep getting messages asking whether or not i want to save to the could or local and that I am saving over or replacing an already existing cloud copy.

Hope this helps, this issue is ridiculous and destroying my music
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  #34  
Old 02-25-2018, 10:05 PM
Sultan0fSwing Sultan0fSwing is offline
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Join Date: Feb 2018
Location: New York
Posts: 1
Default Re: Project wont open with error "Could not complete your request because while tran

I've also run into this problem and its annoying me to no end.

It happened on a track that's extremely important so I'm looking for anyway to recover pieces of it even if its on a track by track basis. Does anyone know of any ways to recover anything from projects with this message? I searched through the project cache on my computer but it seems useless. Has Avid entirely moved our projects to the cloud?

Hopefully this can be solved soon seeing as how this is driving me crazy.
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  #35  
Old 02-26-2018, 09:03 PM
SeagullPro SeagullPro is offline
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Join Date: Feb 2018
Location: Oakland
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Default "Could not complete your request because while tran

Does anyone else get an error 404 when trying to obtain a support code? Without issuing a support code, and yet still requiring one to give support, Avid has pushed me into the forums. The issue causing this error message has tanked every project I have spent more than 4 hours on. Error appears on both my PT computers, and keeps me from continuing my projects. A cumulative week of hours wasted on projects without any solutions. I have done multiple re-installs of PT First, as well as the Avid App manager. It seems that this software is incapable of handling projects beyond a couple tracks/hours. If I clear the local cache as recommended elsewhere on the forums, I lose all files when trying to load from the cloud. I foolishly paid for the cloud subscription, and regret doing so. Any tips?

Dedicated PT Windows PC
8 GB Ram
750GB SSD
AMD Phenom 9850 Quad-core 2.5 GHz
64 Bit Processor
Focusrite Scarlett 2i2
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  #36  
Old 02-28-2018, 10:48 AM
Ranchoguancho Ranchoguancho is offline
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Join Date: Feb 2018
Location: MADRID
Posts: 3
Default Re: Project wont open with error "Could not complete your request because while tran

Quote:
Originally Posted by Dam View Post
Unistall cloud client service. Start Pt first. Reinstall the cloud client service while pt is running. I've ben able to partially recover my latest backup. Then i dowloaded Presonus studio zone 3 and unistalled pt. Wish you best of luck!
i dont get to reinstall cloud client service. How did you do it? Thanks
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  #37  
Old 03-01-2018, 06:53 AM
andbolguit andbolguit is offline
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Join Date: Mar 2018
Location: Naugatuck, USA
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Default Re: Project wont open with error "Could not complete your request because while tran

I'm getting same message, my song is stuck somewhere and I can't get it back
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  #38  
Old 03-06-2018, 04:11 PM
Dombridge Dombridge is offline
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Join Date: Feb 2018
Location: USA
Posts: 4
Default Re: Project wont open with error "Could not complete your request because while tran

Where do we need to go to get help with this? It has been over a month since first posting for help and no one is getting ANY answers at all. Re-installs aren't working. Deleting and totally redoing songs that people have work days and days on and then having this same error happen AGAIN is not the answer either...... WTF?
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  #39  
Old 03-07-2018, 01:39 PM
ktown1534 ktown1534 is offline
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Join Date: Feb 2018
Location: Abilene KS
Posts: 5
Default Re: Project wont open with error "Could not complete your request because while tran

I found a solution. It worked for me -

https://www.presonus.com/products/Studio-One

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  #40  
Old 03-12-2018, 01:14 PM
LoveLopez LoveLopez is offline
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Join Date: Mar 2018
Location: 6002 cortez ct
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Default Re: Project wont open with error "Could not complete your request because while tran

I FIXED IT!!!!! I uninstalled pro tools first , the cloud client,and the plugin i used most which is the Xpand!2 ,then i reinstalled pro tools first and cloud client . started the programs and it work . i have my sessions back!!!!
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