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#1
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Help! New PC crashes when PTLE launched!
Help please. I had a new PC built last week (P4, 3.2GHz, 1024MB RAM) and was able to install PTLE 6.4 okay and registered and activated my software. However, after a week of not touching the PC, I turned it on today and everytime I launch PT, the computer crashes to a shutdown. I have no idea what the problem could be, help please. I use Digi 001.
If it helps, when I installed PTLE/Digi001, I didn't alter any setting within the PC at all, I ust installed once the PC was built. Perhaps there were certain things I had to do, I don't really know. Thanks. |
#2
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Re: Help! New PC crashes when PTLE launched!
Im sure that spkgter will be here any minute.
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5198 Studios |
#3
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Re: Help! New PC crashes when PTLE launched!
What, am I notorious?
I should let you field this one J! shacke, there are a couple of things that you did not mention that we need to know: Which version of XP and which service pack? Are you connected to the internet on that machine? Do you have automatic updates turned on? Have you downloaded and installed the 64cs6 plugin update and the 64cs9 program update? Have you downloaded and installed the latest PACE Interlok Drivers? Highly recommend reviewing the compatibility page for 001 as well as the General Troubleshooting thread
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#4
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Re: Help! New PC crashes when PTLE launched!
Thanks.
I am using Home Edition and have installed Service Pack 2 (come to think of it, I upgraded and updated after installing the PTLE - could this have a relevance?). I am not connected to the internet on the machine, I updated the machine before I moved it into the studio. I have not knowingly downloaded and installed the plug-in and update you mentioned, except they may have been downloaded as part of the Windows Update process? I have not downloaded and installed those drivers either. |
#5
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Re: Help! New PC crashes when PTLE launched!
Quote:
Quote:
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#6
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Re: Help! New PC crashes when PTLE launched!
Thanks, I really hope that is the problem. I'll come back and let you know how it goes. Cheers.
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#7
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Re: Help! New PC crashes when PTLE launched!
Update - The system now works okay (seemingly), I installed the Interlok driver update as well the as the PTLE 6.4 cs9 update and at least PT now opens and I can open files, I haven't tried recording yet, but at least it's no longer crashing when I launch PT.
Thanks a lot for the help guys! |
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