Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > macOS
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-16-2010, 06:41 AM
krem2 krem2 is offline
Member
 
Join Date: Dec 2009
Posts: 6
Default "Welcome to Avid Product Registration" window continues to open when launching PT

At least once or twice every hour the Digidesign Pro Tools registration window pops up on my mac. But I have already registered so I really wish it would stop. Anyone knows how I can do it? Thank you very much.
Reply With Quote
  #2  
Old 03-18-2010, 01:06 PM
krem2 krem2 is offline
Member
 
Join Date: Dec 2009
Posts: 6
Default Re: Can someone help me to get the Registration window stop opening?!?

no? No-one? I might delete pro tools from my mac and go with Cubase then, cause this is really annoying.
Reply With Quote
  #3  
Old 03-18-2010, 01:28 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,877
Default Re: Can someone help me to get the Registration window stop opening?!?

Please see http://avid.force.com/pkb/articles/t...oting/en349391
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
  #4  
Old 03-18-2010, 02:49 PM
krem2 krem2 is offline
Member
 
Join Date: Dec 2009
Posts: 6
Default Re: Can someone help me to get the Registration window stop opening?!?

Thank you for the reply. Have done what you suggest, I hope it helps. You might want to look into this and fix it in future PT updates if it is commonly happening? It is very annoying you see. For instance if you are in the middle of a recording and this window pops up out of the blue.
Reply With Quote
  #5  
Old 03-18-2010, 03:47 PM
albee1952's Avatar
albee1952 albee1952 is offline
Member
 
Join Date: May 2004
Location: Norwich, CT
Posts: 39,332
Default Re: Can someone help me to get the Registration window stop opening?!?

What exactly does this window say? Is it asking about Pro Tools, or some plugin(s)? Generally, the software simply does not open until it gets authorized the first time(but I have not read up on other problems of this). If its a plugin, removing the proper files from the Plugins folder will solve it.
__________________
HP Z4 workstation, Mbox Studio
https://www.facebook.com/search/top/...0sound%20works


The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
Reply With Quote
  #6  
Old 12-13-2010, 07:12 PM
Session7 Session7 is offline
Member
 
Join Date: Nov 2010
Location: California
Posts: 3
Default Product registration window keeps popping up on Mac

My Pro Tools 9 is already registered and runs fine with my iLok but the product registration window keeps popping up. Anyone know how to stop it?

I'm running Mac OS 10.6.5.

Thanks
Reply With Quote
  #7  
Old 12-13-2010, 08:02 PM
Slim Shady Slim Shady is offline
Member
 
Join Date: Feb 2000
Location: Los Angeles, CA
Posts: 7,527
Default Re: Product registration window keeps popping up on Mac

Select the "already registered" option when it pops up.
Reply With Quote
  #8  
Old 12-14-2010, 08:44 AM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,877
Default Re: Product registration window keeps popping up on Mac

Try trashing the 'ProToolsRegistration' file from inside your Pro Tools folder as per http://avid.force.com/pkb/articles/t...oting/en349391
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
  #9  
Old 12-14-2010, 10:37 PM
Session7 Session7 is offline
Member
 
Join Date: Nov 2010
Location: California
Posts: 3
Default Re: Product registration window keeps popping up on Mac

..."Select the "already registered" option when it pops up."

I didn't have that option in PT 9. I had "Exit Registration," "Remind me in 14 days" and "Register Now." No matter which option I would choose, the window would disappear, only to reappear later... strange.

I've deleted the "ProToolsRegistration" file as suggested by DigiTechSupt and it seems to have done the trick.

Thanks for the replies.
Reply With Quote
  #10  
Old 02-03-2011, 07:10 AM
luisam luisam is offline
Member
 
Join Date: Feb 2011
Location: Orlando
Posts: 9
Default Registration window disappearing...

When I am prompt to register, I have the three options Exit, Remind me in 14 days and Register now. I hit register now and both windows disappear and its popping up I'd say every hour and disappearing when I try too. I just need to hit the option that says already registered since I did it through the AVID website. So, any suggestions would be helpful!
Thanks
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Avid Product Registration page broken? WACOMalt Getting Started 2 12-25-2013 09:02 PM
Relentless Welcome to Avid Product Registration Message! fantastic macOS 2 04-27-2012 01:00 PM
Product Registration EnjoyRC Pro Tools 9 2 10-18-2011 06:46 AM
PT keeps asking for PRODUCT REGISTRATION! jiveman Pro Tools TDM Systems (Mac) 17 03-31-2010 02:16 PM
NEED HELP WITH PRODUCT REGISTRATION!!!! Morten Frank 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 02-18-2007 08:06 AM


All times are GMT -7. The time now is 12:28 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com