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Old 11-19-2019, 11:58 AM
crizdee's Avatar
crizdee crizdee is offline
Join Date: Dec 2004
Location: Brighton, UK
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Default Any Waves license experts here for V9.6


All my waves have stopped working (AGAIN) third time now this has closed me down

Anyway i have moved my USB with licenses to another computer as central isn't compatible with MAC 10.8.5. so im using a PC win10 which i have used in the past OK only this time after logging into my account it shows absolutely nothing in my account cloud so no option to re-auth, only option is to deactivate from the USB

Tried their online support but couldn't help and said contact support.

I have contacted Waves support so upto 48 hours to get back to me.

Anyone encountered this or have any suggestions?

PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

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Old 11-19-2019, 01:47 PM
Raoul23 Raoul23 is online now
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Location: UK
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Default Re: Any Waves license experts here for V9.6

Hi Chris I had this happen twice in the past month.

I fixed it by using the old waves central on my Mac using 10.9.5 and putting the licenses back to the cloud then back to the USB

Do you have the old waves central?? I think it’s still available on their site

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Raoul Crane

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Old 11-19-2019, 01:57 PM
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unkJE unkJE is offline
Join Date: Dec 2011
Location: Adelaide, Australia
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Default Re: Any Waves license experts here for V9.6

Install the latest Waves Central (version 11.0.41) on your Win 10 computer
With your USB connected, go to Licenses>Connected Devices. This is where I can see my V9, V10 and V11 licenses.

Originally Posted by crizdee View Post
... this time after logging into my account it shows absolutely nothing in my account cloud so no option to re-auth, only option is to deactivate from the USB
Deactivating from your USB will return your licenses to your License Cloud
Then you can re-auth your computer or USB

Just above the blue “Deactivate” button, click “Choose”
Target Device for Licenses:
Send to My License Cloud
Pro Tools 2020.5 and 12.5.1 HD - Studio One 4 Pro - Win10 64 Pro – Lenovo W520 ThinkPads & 433830U Docks – Mbox 3 Pro - Axiom Pro 49 - AIR Mini 32

Last edited by unkJE; 11-19-2019 at 03:08 PM. Reason: Target Device for Licenses
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