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#1
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Pro Tools 9 deleted my files!!!!
I was doing some drum editing today. I duplicated the playlist and consolidated all of the drum files. I was listening down fine, and everything was normal. When I started using Beat Detective and scrubbing to find the transients, all of a sudden I got an error message that said "unable to find volume". After that, the selection turned black, and one of regions was extended the length of the session.
After that, I quit and restarted. I opened the session, and now all of the newly consolidated files are missing. Nothing was running in the background, and there was nothing out of the ordinary...it just deleted my files. VERY SCARY AND SHOULD BE LOOKED AT BY AVID! |
#2
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Re: Pro Tools 9 deleted my files!!!!
Quote:
"Unable to find volume" sounds far more like a disk error than anything else. Are you sure the files are missing completely? Have you poked around the regions list or audio folder? At this point... I would be more concerned about backing up what you have, and putting in a new disk. If you're on a Mac, run Verify disk and see what happens.
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D a n t h e I n c r e d i b l e S o u n d M a n "Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4 Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0 _C U R R E N T-D V E R B-S C O R E:515 |
#3
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Re: Pro Tools 9 deleted my files!!!!
All other files are in tact. Every other session opens fine. Drive is Verified. I went back to the session file backup, and all was fine before I consolidated. Nowhere on my drive were the newly consolidated files. However, when I consolidated the same batch again, it worked fine. If I were a betting man, I would point to Pro Tools...since this is the first public release of a whole new version, and I have had no prior problems with this Glyph drive, I think think its right to point to pro tools. The ONLY files missing on the entire drive are the ones related to this one problem.
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#4
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Re: Pro Tools 9 deleted my files!!!!
Quote:
Either way, glad to hear it's back to work. Let us know if it happens again!
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D a n t h e I n c r e d i b l e S o u n d M a n "Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4 Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0 _C U R R E N T-D V E R B-S C O R E:515 |
#5
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Re: Pro Tools 9 deleted my files!!!!
Come to think of it, I've had it happen to me in 8.0.4 on a different pro tools rig with a different hard drive a few months ago. Don't know what causes it, but its a little strange. My PT9 has been pretty stable, with the exception of a few things. Beat detective markers disappear when I page right, but will re-appear with the next page right, it crashes when I'm playing audio and I unplug my headphones from my macbook pro. Like previous versions, sometimes when selecting the entire song for Beat Detective, it only gives triggers for approx 1/3 of the song. Then I just go and do smaller sections and it works fine.
Small bugs like that. |
#6
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Re: Pro Tools 9 deleted my files!!!!
Kourquie - Out of curiosity, was it 9 or 9HD that your files were deleted on? Thanks.
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www.bodzasi.com |
#7
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Re: Pro Tools 9 deleted my files!!!!
I've seen this happen also in 8.0.4 HD. I was luckily saved by having earlier playlists to go back to.
There's at least 4 threads in the HD forum with other users reporting the same issue in 8.0.4 and 8.1, with zero response from avid in any of them. It would be nice if they would comment on it. I downgraded as soon as I possibly could, and am not moving from 8.0.3 until it's confirmed to be fixed. I'm not going to risk having to explain to a client where their files disappeared to.
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www.bodzasi.com |
#8
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Re: Pro Tools 9 deleted my files!!!!
Anyone at Avid care to comment on this? I've spoken to 1/2 dozen other engineers who have experienced the same issue.
Avid? Anyone? Bueller? Bueller?
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www.bodzasi.com |
#9
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Re: Pro Tools 9 deleted my files!!!!
You can add me to the list too ....
Just yesterday I was prepping files for mixing, so doing a lot of consolidating over various songs, and it happened to me several times. Luckily I do have autosave set to 2 mins, and save many versions as I go, so I was able to re-trace and rectify the lost files. But this is definately an issue with protools, and hope it gets a serious look from Avid. Comment or no comment..... Has anyone found what sequence of events might seem to trigger this problem? For me ...and I haven't had a chance to do any more tests, but it seemed like it would happen right after I had consolidated a large number of tracks at once. The 'volume not found' also happened on my internal drive (SATA), and it was certainly not un-mounted ... I could still browse the drive in Finder. But the files were no where to be found, either on that drive or any other drive, that was mounted (Which is what protools usually does if a drive is unmounted). It seems to me that protools somehow deletes the files, and then immediately forgets that it did it, and blames it on the hard drive. Kind of like the mafia with alzheimers..... |
#10
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Re: Pro Tools 9 deleted my files!!!!
avid? no comment on this?
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