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#61
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Re: Pro Sound Effects First Library
I think I must be stupid or something as I have yet to find the so called "Special Code" or "URL" in my "Master Account". I am completely up to date with PT HD 12.8.1 so it's not a License Issue.
Can someone please baby step me to exactly where I will find this in my Master Account. Thanks |
#62
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Re: Pro Sound Effects First Library
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I contacted support about it, as I am in the same boat. They replied stating that they were still in the process of rolling out this download into peoples accounts. Give it 10 days or so... then contact support if it still hasn't appeared!
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Pro Tools Ultimate 2024.3. OSX 13.6.5. Win 10. HD Native. Lynx AES16e. Lynx Aurora 16. i9-13900KF. ASRock Z690 Steel Legend. 64GB Ram. AMD Vega 64. BM Decklink. Dolby Atmos Renderer 5.2. Trinnov D-Mon. D-Command. |
#63
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Re: Missing the free "Pro Sound Effects" from my.avid.com
Thanks to whomever opened a support case for me.
Much appreciated. I just received mine, thanks!
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Retro 176 (pair), Pultec EQP-1A (pair), Germanium Comps (pair), BAE 10DC (pair), Distressor (pair), Manley Vari-Mu, Sta-Level, Zener, SSL Fusion, SSL FX G384, API 2500, LA2A, 1176, Bricasti, Massive Passive, Anamod ATS-1, Eventide H3500, TC 2290, Yamaha D5000, PCM92, PCM70... Amps, Amps & More Amps. Last edited by Ghost In The Attic; 10-05-2017 at 09:48 AM. |
#64
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Re: Missing the free "Pro Sound Effects" from my.avid.com
I still don't have it in my Avid account.
However, when I tried to find the way to contact support, I was told to enter the support code. Do I understand correctly that in order to get help from the support, I have to first buy this code? |
#65
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Re: Missing the free "Pro Sound Effects" from my.avid.com
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For account issues you can always start a case through our website even if you don't have a current plan that provides access through the Support Center link in your Avid account. I'll get a case started for you...
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