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Old 11-30-2019, 12:36 AM
Franklyn Franklyn is offline
Join Date: Nov 1998
Location: Stuttgart, Germany
Posts: 241
Default "opt in" error

Every time I tried to do the "opt in" option in my account I get the following message:

"There has been an error in saving your preference. Please try again later."

So it is not possible for me to renew or order something.
Any Idea?
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Old 11-30-2019, 10:05 PM
jeffro's Avatar
jeffro jeffro is offline
Join Date: Jun 1999
Location: Earth
Posts: 8,476
Default Re: "opt in" error

Found and escalated your support case.
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Old 12-01-2019, 01:49 AM
Franklyn Franklyn is offline
Join Date: Nov 1998
Location: Stuttgart, Germany
Posts: 241
Default Re: "opt in" error

ok, so I will get an email?

I wanted to renewal my "1 year softwareupdate and support plan"
with the Blach Fridays discount (20%)
But this was not possible because of the above problem.

Is/was the discount availible for me renewal?

thanx for clearing and I hope that I can use the "opt in" funktion for renweal my software (with or without discount).

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