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  #1  
Old 05-19-2015, 02:49 AM
Queytan Queytan is offline
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Default PT Express zip file wont open/extract

Hi,

I have a feeling I'm being an idiot here, but I was following the official step-by-step instructions after purchasing my Fast Track Duo and I can't open or extract the zip file of Pro Tools Express after downloading it. Here's the error message I'm getting:

"Windows cannot open the folder

The Compressed (zipped) Folder
'C:\Users\Owner\Desktop\Pro_Tools_Express_10_3_4_I nstaller_79090 .zip' is invalid."

I'm running Windows 8 which I understand isn't compatible, but I've been looking at various workarounds for the incompatibility and it seems that this isn't the way that problem (usually) manifests itself. I've tried redownloading and I've googled around for similar issues and not found anything.

Any help much appreciated - thanks.

---------------------------------------------------------------------------------------
SiSoftware Sandra

ID
Host Name : Home
Workgroup : WORKGROUP

Computer
Model : HP ENVY m6 Notebook PC 103C_5335KV G=N L=CON B=HP S=PAV
Serial Number : CND30*****
Chassis : HP Notebook
Mainboard : HP 18A5
Serial Number : PDENBG2*******
BIOS : Insyde F.25 01/21/2013
Intel vPro : 8.01.00.1248
Total Memory : 7.9GB DDR3 SO-DIMM

Processors
Processor : Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (2C 4T 2.89GHz/3.1GHz, 2.9GHz IMC, 2x 256kB L2, 3MB L3)
Socket/Slot : FC PGA988 (G2)

Chipset
Memory Controller : HP Core (Ivy Bridge) Mobile DRAM Controller 100MHz, 2x 4GB DDR3 SO-DIMM 1.6GHz 128-bit, Integrated Graphics

Memory Module(s)
Memory Module : Micron 8KTF51264HZ-1G6E1 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Micron 8KTF51264HZ-1G6E1 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)

Video System
Monitor/Panel : ChiMei Generic PnP Monitor (1600x1200, 15.3")
Video Adapter : Intel(R) HD Graphics 4000 (16CU 128SP SM5.0 350MHz/1.1GHz, 320kB L2, 2GB DDR3 1.6GHz/1.8GHz 128-bit, Integrated Graphics)

Graphics Processor
OpenCL GP Processor : AMD Radeon HD 7600M Series (480SP 6C 600MHz, 2GB 128-bit)
Compute Shader Processor : Intel(R) HD Graphics 4000 (128SP 16C 350MHz/1.1GHz, 320kB L2, 2GB DDR3 1.6GHz/1.8GHz 128-bit, Integrated Graphics)

Storage Devices
HGST Hitachi HTS541010A9E680 (1TB, SATA300, 2.5", 5400rpm, 8MB Cache) : 932GB (C:) (D:)
hp DVD RAM UJ8C2 (815.4MB, SATA150, DVD+-RW, CD-RW, 768kB Cache) : 778MB (E:)

Logical Storage Devices
Hard Disk (C:) : 910GB (NTFS, 4kB) @ HGST Hitachi HTS541010A9E680 (1TB, SATA300, 2.5", 5400rpm, 8MB Cache)
RECOVERY (D:) : 21GB (NTFS, 4kB) @ HGST Hitachi HTS541010A9E680 (1TB, SATA300, 2.5", 5400rpm, 8MB Cache)
WINRE : 400MB (NTFS, 4kB) @ HGST Hitachi HTS541010A9E680 (1TB, SATA300, 2.5", 5400rpm, 8MB Cache)
Hard Disk : 450MB (NTFS, 4kB) @ HGST Hitachi HTS541010A9E680 (1TB, SATA300, 2.5", 5400rpm, 8MB Cache)
OFFICE14 (E:) : 778MB (UDF, 2kB, Read-Only) @ hp DVD RAM UJ8C2 (815.4MB, SATA150, DVD+-RW, CD-RW, 768kB Cache)

Peripherals
LPC Hub Controller 1 : HP Panther Point LPC Controller
Audio Device : HP Panther Point High Definition Audio Controller
Disk Controller : HP Mobile SATA RAID Controller
USB Controller 1 : HP Panther Point USB xHCI Host Controller
USB Controller 2 : HP Panther Point USB Enhanced Host Controller #2
USB Controller 3 : HP Panther Point USB Enhanced Host Controller #1
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Send To Microsoft OneNote 2010 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : HP ePrint (600x600, Parallel, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet)
Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)
Network Adapter : Evolve Virtual Ethernet Adapter (Ethernet)
Wireless Adapter : Intel(R) Centrino(R) Wireless-N 2230 (802.11g (ERP), TKIP, 54Mbps)

Power Management
Battery No 1 : 13-14 MO06062 50.49Wh/3.99Ah

Operating System
Windows System : Microsoft Windows 8.1 Home 6.03.9600
Platform Compliance : x64
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  #2  
Old 06-24-2015, 11:30 AM
Benoni's Avatar
Benoni Benoni is offline
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Default Re: PT Express zip file wont open/extract

Did you try re-downloading the file?

Right Click>Extract All

What happens?
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