Can't validade at first run

[rsenise]

When I try to run Pro Tools First for the first time it needs to validate, but it doesn't work. There's just a message saying "Service Temporarily Unavailable" and a "Quit" button.

What could be wrong?

[DigiTechSupt]

Hi Rsenise,

What operating system are your using? Can we have a screenshot of the error message?

Best Regards,

YD

[rsenise]

Hi YD!

I'm using Windows 8.1 Pro. This is the print of the error.

Thank you!

Senise.

[DigiTechSupt]

Hi Rsenise,

Do you have an iLok license manager? Did you already activated the license or your Pro Tools|First to either on your computer or on an iLok key?

Best Regards,

YD