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  #1  
Old 11-13-2010, 01:05 PM
blaqsinasta blaqsinasta is offline
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Join Date: May 2007
Posts: 2
Exclamation Issues installing pt 8 le on windows 7

I need  lil help please. I just installed pt le 8.4 cs2 on my desktop. after the whole thing went throught the setup i try to run the program and i get a series of theses type of messages.

Could not complete your request because ACCESS violation occuredunable to read location:0x00000040 at address: 0x62122b39 in moduleAE.dll.
Does anyone know the reasona for this and how to fix it?? thank you
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  #2  
Old 11-13-2010, 01:19 PM
QuikDraw's Avatar
QuikDraw QuikDraw is offline
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Join Date: May 2000
Location: Azle, Texas, USA
Posts: 2,116
Question Re: Issues installing pt 8 le on windows 7

  • Did you fully install 8.0.3 without connecting your Digidesign hardware?
  • Did you then install the 8.0.4 update connecting your Digidesign hardware when prompted?
  • Did you next install the 8.0.4cs2 update?
  • Did you finally install the separate 8.0.4cs2 driver update?
  • Which version of Win7?
  • 64 or 32 bit?
  • Anything else you could tell us about your computer?
Please read this post:
http://duc.avid.com/showthread.php?t=193636
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  #3  
Old 11-13-2010, 01:22 PM
Dism Dism is offline
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Location: Toronto, Ontario, Canada
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Default Re: Issues installing pt 8 le on windows 7

Quote:
Originally Posted by blaqsinasta View Post
I need  lil help please. I just installed pt le 8.4 cs2 on my desktop. after the whole thing went throught the setup i try to run the program and i get a series of theses type of messages.

Could not complete your request because ACCESS violation occuredunable to read location:0x00000040 at address: 0x62122b39 in moduleAE.dll.
Does anyone know the reasona for this and how to fix it?? thank you
Can we get a Sandra?
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  #4  
Old 11-14-2010, 02:48 PM
blaqsinasta blaqsinasta is offline
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Join Date: May 2007
Posts: 2
Default Re: Issues installing pt 8 le on windows 7

this is may sandra



SiSoftware Sandra
Computer
Model : System manufacturer System Product Name
Workgroup : WORKGROUP
Host Name : ALPHAMATRIX
User : ALPHA MATRIX
Processor
Model : AMD Athlon(tm) 64 X2 Dual Core Processor 4800+
Speed : 2.51GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Integrated Data Cache : 2x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
L2 On-board Cache : 2x 512kB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size
Computer
Platform Compliance : AMD LIVE!
Mainboard : Asus M2N-SLI DELUXE
BIOS : Phoenix Technologies, LTD ASUS M2N-SLI DELUXE ACPI BIOS Revision 0404 08/21/2006
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3.5GB DIMM DDR2
Chipset
Model : AMD Athlon 64 / Opteron HT Hub
Front Side Bus Speed : 2x 1GHz (2GHz)
Total Memory : 4GB DIMM DDR2
Channels : 1
Memory Bus Speed : 2x 359MHz (718MHz)
Memory Module(s)
Memory Module : Corsair CM2X1024-6400 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)
Video System
Video Adapter : ATI Radeon HD 4350 (SM4.1 600MHz, 512MB DDR3 2x400MHz, PCIe 2.00 x16)
Graphics Processor
STREAM Processor : ATI Radeon HD 4350 ()
Storage Devices
Hitachi HDS722516VLSA80 (164.7GB, SATA150, 3.5", 7200rpm, 8MB Cache) : 153GB (E:)
Hitachi HDS725050KLA360 (500.1GB, SATA150, 3.5", 7200rpm, NCQ, 15MB Cache) : 466GB (C:)
Maxtor 6Y160M0 (164GB, SATA, 3.5", 7200rpm, NCQ, 8MB Cache) : 153GB (D:)
Maxtor 6Y160P0 (164GB, USB, 3.5", 7200rpm, 8MB Cache) : 153GB (I:)
TSSTcorpCD/DVDW SH-S182M (ATA33, DVD+-RW, CD-RW, 2MB Cache) : 7GB (F:)
Logical Storage Devices
Hard Disk (C:) : 466GB (NTFS) @ Hitachi HDS725050KLA360 (500.1GB, SATA150, 3.5", 7200rpm, NCQ, 15MB Cache)
MATRIX GOLD (D:) : 128GB (NTFS) @ Maxtor 6Y160M0 (164GB, SATA, 3.5", 7200rpm, NCQ, 8MB Cache)
Hard Disk (I:) : N/A @ Maxtor 6Y160P0 (164GB, USB, 3.5", 7200rpm, 8MB Cache)
MATRIX PLAT (E:) : 153GB (NTFS) @ Hitachi HDS722516VLSA80 (164.7GB, SATA150, 3.5", 7200rpm, 8MB Cache)
3.5" 1.44MB (A:) : N/A
Pro Tools LE (F:) : 7GB (CDFS) @ TSSTcorpCD/DVDW SH-S182M (ATA33, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : ASUS MCP55 LPC Bridge
LPC Legacy Controller 1 : ITE IT8716F
Audio Device : ASUS MCP55 High Definition Audio
Audio Codec : Analog Devices AD1988B Sound Chip
Audio Device : VIA M Audio Audiophile
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : ASUS MCP55 IDE
Disk Controller : ASUS MCP55 SATA Controller
Disk Controller : ASUS MCP55 SATA Controller
Disk Controller : ASUS MCP55 SATA Controller
Disk Controller : ASUS P5B [JMB363]
USB Controller 1 : ASUS MCP55 USB Controller
USB Controller 2 : ASUS MCP55 USB Controller
FireWire/1394 Controller 1 : ASUS TSB43AB22 1394a-2000 OHCI PHY/Link-Layer Controller
SMBus/i2c Controller 1 : nVidia MCP5+ SMBus 1
SMBus/i2c Controller 2 : nVidia MCP5+ SMBus 2
Printers and Faxes
Printer : Send To Microsoft OneNote Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Deskjet F2100 series (1200x1200, USB, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Network Services
Network Adapter : NVIDIA nForce Networking Controller
Network Adapter : NVIDIA nForce Networking Controller #2
Wireless Adapter 1 : Broadcom 802.11g Network Adapter (802.11g (ERP), AES-CCMP, 412.32Gbps)
Power Management
Mains (AC) Line Status : On-Line
Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x86
Windows Experience Index
Current System : 3.7
Performance Enhancing Tips
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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  #5  
Old 11-14-2010, 10:45 PM
Dism Dism is offline
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Join Date: Apr 2008
Location: Toronto, Ontario, Canada
Posts: 6,154
Default Re: Issues installing pt 8 le on windows 7

Am I correct in assuming that the M-Audio Audiophile is your chosen Pro Tools interface?

If so... PTLE is not compatible. You need Pro Tools M-Powered 8, or Pro Tools 9.

If that is not the case... did you follow the instructions as suggested by Quikdraw? What is the LE interface you are using?
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"Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4
Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0

_C U R R E N T-D V E R B-S C O R E:515
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