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  #1  
Old 05-05-2008, 02:56 AM
joerusi joerusi is offline
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Join Date: Apr 2008
Location: Norway
Posts: 228
Default The serial number you entered has already been registered.??

I just got the custom keyboard for PT. When I tried to registered it, this message comes up : "The serial number you entered has already been registered. " This keyboard is brand new, it was packed and unopened. Any help?
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OS 10.8.5 , Mac Pro 2.8 GHtz , 8GB RAM, Digi003,PT10
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Old 05-05-2008, 07:08 AM
Shawn Simpson Shawn Simpson is offline
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Join Date: Dec 2001
Location: Olathe, KS
Posts: 1,948
Default Re: The serial number you entered has already been registere

Call customer service (not tech support) and have them straighten it out for you. If you have documentation of purchasing it new (ie. a receipt from an authorized dealer) then they should be able to piece it together and get you going.
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