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Old 12-10-2008, 02:22 PM
timsheff timsheff is offline
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Default Grey Manual ReBoot Screen When I Launch M Powered

I have installed Pro Tools M Powered 7.1 on my MacBook to use with an M Audio 1814 and whenever I try to launch the application, I immediately get the grey screen (screen of death) where I'm told to manually power down and reboot my computer. A friend said I needed to clear out my prefs, so I cleared out the DAE folder and digi prefs, but alas, still not working. I think this must be a common problem ... anyone out there know the fix???? Thanks!
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Old 12-10-2008, 02:29 PM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Grey Manual ReBoot Screen When I Launch M Powered

Which OS version are you running? If it's 10.5.x (Leopard) you need to be running Pro Tools 7.4.2. You should do a clean uninstall of 7.1, then purchase the upgrade to 7.4 (which will give you a 7.4 code you can use to download 7.4.2, as well as a free upgrade to Pro Tools 8 when it comes out) and install 7.4.2 - no previous version of Pro Tools should be installed before installing 7.4.2.
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