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Old 07-02-2020, 11:22 AM
sixpointmusic sixpointmusic is offline
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Location: los angeles
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Default Crashing when importing session data, saving as, opening sessions, etc.

Hi everyone,
I'm having a strange problem.
PT often crashes when I try to import session data, save as, open(change) session, import audio, etc.
This is very random and doesn't happen every time but happens 5-6 times per day.

Basically when I work on a certain session and try to do any of these actions that requires PT to open the finder window, as soon as I see the finder window pop out, I lose control and PT crashes.

Creating a new session or opening session from scratch doesn't crash PT.

I'm assuming this is some sort of Mac file system problem or some third party app like dropbox is causing this?

I've tried these but nothing helped.
*Repaired permission and restarted Mac multiple times
*Trashed PT Preferences, AAE Preferences, com.avid.ProTools.plist, Workspace, com.avid.CoreAudioManager.plst.

Any advice would be helpful. Thank you!!

------------------
Mac OS10.10.5
Protools 12.5.0
Mbox Pro 3
Mac Pro5,1 Mid2010
2x2.66Ghz -6-Core Intel Xeon
Ram 64GB 1333Mhz DDR3
ATI Radeon HD 5770 1024 MB
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  #2  
Old 07-13-2020, 07:49 PM
sixpointmusic sixpointmusic is offline
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Default Re: Crashing when importing session data, saving as, opening sessions, etc.

Anybody has ideas/advice?? I'm the only one experiencing this?
Thanks!
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Old 07-14-2020, 05:52 AM
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Cowboy Bob Cowboy Bob is online now
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Location: Iowa
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Default Re: Crashing when importing session data, saving as, opening sessions, etc.

Quote:
Originally Posted by sixpointmusic View Post
Anybody has ideas/advice?? I'm the only one experiencing this?
Thanks!
I experienced it for the first time yesterday. I wanted to do an alternate mix so I started off with a new session and tried to import session data. Total crash each try of 3.

Trash prefs, tried again, same thing again twice.

Trashed prefs again, still no joy. Gave up and just copied the audio files to a new location and imported them from workspace.
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Squaw Creek Road Studio
Bob
Pro Tools Standard (current version)| Avid Eleven Rack ERXP | Sibelius Ultimate (current version)
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3.6GHz 8-core 9th-generation Intel Core i9 processor iMac w/40GB RAM | 1TB SSD | macOS Catalina |

Focusrite Clarett 8Pre X | Lenovo i7 ThinkPad | Win 7 Professional | Avid 003 + Rack |

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Old 07-14-2020, 12:36 PM
sixpointmusic sixpointmusic is offline
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Default Re: Crashing when importing session data, saving as, opening sessions, etc.

Quote:
Originally Posted by Cowboy Bob View Post
I experienced it for the first time yesterday. I wanted to do an alternate mix so I started off with a new session and tried to import session data. Total crash each try of 3.

Trash prefs, tried again, same thing again twice.

Trashed prefs again, still no joy. Gave up and just copied the audio files to a new location and imported them from workspace.
Seems like that's something different from my problem I'm experiencing.
Crash happens when importing(after you choose tracks to import) right? not when the finder window pops up to choose the session file to import tracks from right?

I had that before, I found out which track/plugin was causing the crash by importing a few tracks or one track at a time.
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Old 07-14-2020, 04:29 PM
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Ben Jenssen Ben Jenssen is offline
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Location: Oslo
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Default Re: Crashing when importing session data, saving as, opening sessions, etc.

Are you shure that you can run PT12 on Catalina?
And that old graphics card?
I don't know, you'll have to check the compatability.
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Old 07-15-2020, 08:14 AM
sixpointmusic sixpointmusic is offline
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Default Re: Crashing when importing session data, saving as, opening sessions, etc.

Quote:
Originally Posted by Ben Jenssen View Post
Are you shure that you can run PT12 on Catalina?
And that old graphics card?
I don't know, you'll have to check the compatability.
I'm on Yosemite running PT12 still.
The problem started a month ago I have no idea what's the cause.. haven't changed any setting or set up.
I contacted avid support center so let's see..
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