UAD 2 Quad and GA-EX58-EXTREME

[BobbyDazzler]

The first thing you need to do akha is get a stable system running without the UAD stuff installed, then go from there. I'd suggest Pro Tools 9.0.3 instead of 9.0.5 (but I admit I'm on mac, and it may not be the same story for PC)
I'd leave the radiators on if you use the original M/B, as overheating can cause wierd errors that may lead you to more troubleshooting problems (Been there).

It would be nice to be able to throw all the parts and software together and start mixing straight away, but this is rarely the case with a bleeding edge Tools rig.

[akhafaji]

Originally Posted by BobbyDazzler

The first thing you need to do akha is get a stable system running without the UAD stuff installed, then go from there. I'd suggest Pro Tools 9.0.3 instead of 9.0.5 (but I admit I'm on mac, and it may not be the same story for PC)
I'd leave the radiators on if you use the original M/B, as overheating can cause wierd errors that may lead you to more troubleshooting problems (Been there).

It would be nice to be able to throw all the parts and software together and start mixing straight away, but this is rarely the case with a bleeding edge Tools rig.

1-My system is very stable and working fine with Pro tools without UAD 2 in all sample rate with big sessions.
2-Working fine with Cubase 6 32bit with UAD 2 in any sample rate (44,48,96)

Conclusion
This is Pro tools & UAD compatibility issue.
PRO TOOLS CAN’T USE ANY UAD PLUG-INS

[akhafaji]

SiSoftware Sandra

Computer
Model : OEM System Product Name
Workgroup : WORKGROUP
Host Name : Ali-PC
User : Ali

Processor
Model : Intel(R) Core(TM) i7 CPU 975 @ 3.33GHz
Speed : 3.47GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 16 threads sharing

Computer
Mainboard : ASUS Rampage III Extreme
BIOS : AMI (OEM) 1401 05/12/2011
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 12GB DIMM DDR3

Chipset
Model : ASUS X58 I/O Hub
Front Side Bus Speed : 2x 3.22GHz (6.43GHz)

Chipset
Model : Intel Core Desktop (Bloomfield) UnCore
Front Side Bus Speed : 2x 3.22GHz (6.43GHz)
Total Memory : 12GB DIMM DDR3
Channels : 3
Memory Bus Speed : 1GHz

Memory Module(s)
Memory Module : OCZ OCZ3X1600R2LV2G 2GB DIMM DDR3 PC3-12800U DDR3-1600 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3X1600R2LV2G 2GB DIMM DDR3 PC3-12800U DDR3-1600 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3X1600R2LV2G 2GB DIMM DDR3 PC3-12800U DDR3-1600 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3X1600R2LV2G 2GB DIMM DDR3 PC3-12800U DDR3-1600 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3X1600R2LV2G 2GB DIMM DDR3 PC3-12800U DDR3-1600 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3X1600R2LV2G 2GB DIMM DDR3 PC3-12800U DDR3-1600 (7-7-7-16 4-26-8-4)

Video System
Video Adapter : NVIDIA GeForce 9600 GT (64 SM4.0 1.6GHz, 512MB DDR3 1.8GHz 256-bit, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce 9600 GT (64 SM4.0 1.6GHz, 512MB DDR3 1.8GHz 256-bit, PCIe 2.00 x16)

Graphics Processor
OpenCL GP Processor : NVIDIA GeForce 9600 GT (64SP 8C 1.63GHz, 512MB DDR3 1.8GHz 256-bit)
Compute Shader Processor : NVIDIA GeForce 9600 GT (64SP 1.6GHz, 512MB DDR3 1.8GHz 256-bit)
CUDA GP Processor : NVIDIA GeForce 9600 GT (64SP 8C 1.63GHz, 512MB DDR3 1.8GHz 256-bit)

Storage Devices
WDC WD5000AAKS-00YGA0 (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache) : 466GB (C:)
WDC WD20EARS-00MVWB0 (2TB, SATA300, 3.5") : 2TB (D:)
WDC WD1001FALS-00U9B0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (E:) (F:)
HL-DT-ST DVDRAM GH22NS70 (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (G:)

Logical Storage Devices
Hard Disk (C:) : 466GB (NTFS) @ WDC WD5000AAKS-00YGA0 (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache)
LIB (D:) : 2TB (NTFS) @ WDC WD20EARS-00MVWB0 (2TB, SATA300, 3.5")
PT (E:) : 195GB (NTFS) @ WDC WD1001FALS-00U9B0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Removable Drive (H:) : 4GB (FAT32) @ Lenovo Memory Key 4GB 4GB (USB)
BackUps (F:) : 736GB (NTFS) @ WDC WD1001FALS-00U9B0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Optical Drive (G:) : N/A @ HL-DT-ST DVDRAM GH22NS70 (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS LPC Interface Controller
LPC Legacy Controller 1 : T0 A5-13
Audio Device : ASUS HD Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Disk Controller : ASUS 4 port SATA IDE Controller
Disk Controller : ASUS 2 port SATA IDE Controller
Disk Controller : ASUS 88SE91A3 SATA-600 Controller
Disk Controller : ASUS JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : ASUS USB UHCI Controller #4
USB Controller 2 : ASUS USB UHCI Controller #5
USB Controller 3 : ASUS USB UHCI Controller #6
USB Controller 4 : ASUS USB EHCI Controller #2
USB Controller 5 : ASUS USB UHCI Controller #1
USB Controller 6 : ASUS USB UHCI Controller #2
USB Controller 7 : ASUS USB UHCI Controller #3
USB Controller 8 : ASUS USB EHCI Controller #1
FireWire/1394 Controller 1 : ASUS VIA VT6308 1394 OHCI Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Peripherals
Media Player : Lenovo Memory Key 4GB (3.76GB)

Network Services
Network Adapter : Intel(R) 82567V-2 Gigabit Network Connection (Ethernet)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64

[akhafaji]

FYI

Here a details about my Ticket with UAD:
UAD feedback was the following
Sorry to hear about any troubles. We should look at the setting you have in Pro Tools. Perhaps optimizing the settings will improve performance...
Pro Tools settings ( maximize performance with UAD plugins ):
Set the Pro Tools hardware buffer size to the proper value to maximize performance - Open the Setup/Playback Engine settings window in Pro Tools. For Pro Tools 8.* and below set the Hardware Buffer Size ( H/W Buffer Size ) to 512 for Pro Tools HD and 1024 for Pro Tools LE. For Pro Tools 9.* and above you can experiment by setting the Hardware Buffer Size first to 512 and then increase the value if needed.
You can also adjust the number of 'RTAS Processors' you have running ( reduce the number of processors ). This can often improve performance. - Open the Setup/Playback Engine settings window in Pro Tools. Change/reduce the RTAS Processors value. Experiment with this value... Try setting the value to '1 Processor' and then press PLAY. You can then experiment by increasing this number up until problems occur.
Let me know if this helps the situation. If you are still having the issues or if you have any other questions you can reply to this email.

My answer
I have changed the buffer size to 512 and reduced the number of processors to 2 in the Playback Engine settings window in Pro Tools and this improves the things pretty much.

But I can’t consider this as a full solution since using 512 buffer size mean that I will be only able to use UAD plug-ins during the mix/playback not during the recording.

Not using the plug-ins during recording is significant drawback to me.

Is this known issue currently and UA/AVID working to fix it or?

UAD Last feedback:
The UAD plugins ARE only meant to be used in the mixing and mastering phase of production. This is due to the fact that you need to have the buffer sizes up at a min of 512. This has been the case since the beginning of the product's release.
Let me know if you have any other questions. If you do you can simply reply to this email or submit a new support request.
Good luck with all your projects.

===================================

[lennieh]

I had a problem getting my UAD card to play with my HD2 Accel system running in a new PC (i7 2600k), lots of -9128 errors and CPU spikes all the time.

I fixed it by turning off the Enhance CPU Performance flag in the UAD config.

Give it a try

[Mascola24]

Originally Posted by filosofem

I recall recently I too was suffering -909x playback errors with Pro Tools HD Native card and through a methodical process of elimination I was able to identify two unneeded motherboard drivers and two running utilities. Hardware can be an issue but rightfully so can drivers and utilities.

This may be a stupid question, but how exactly do you know what drivers and utilities you have running, and which drivers and utilities you can safely uninstall?

I ran a free program called DriverView to get a list of the drivers currently installed on my computer but the list was massive and most of the data was irrelevent to what I was trying to do.. so I get lost in all of the excess information. I don't want to blindly uninstall drivers, and I don't even know how to locate utilities (let alone diagnose whether those utilities are vital to my computer's stability), so any advice would be appreciated.

[filosofem]

Originally Posted by Mascola24

how exactly do you know what drivers and utilities you have running, and which drivers and utilities you can safely uninstall?

Trial and error. That is, install Windows and then write down what drivers you install there after. Obviously if your machine is Online you would not not install LAN. But on-board audio, FireWire, USB, Disk drivers, storage utilities etc., etc. Ummm... I would highly recommend Casper this way go can clone as you go.

[akhafaji]

Originally Posted by filosofem

Trial and error. That is, install Windows and then write down what drivers you install there after. Obviously if your machine is Online you would not not install LAN. But on-board audio, FireWire, USB, Disk drivers, storage utilities etc., etc. Ummm... I would highly recommend Casper this way go can clone as you go.

I contacted my dealer and started the UAD return process.
I can’t see any advantage here for UAD plug-ins vs. others. (At least to me)

[mlange]

Two UAD-2 Quads co-existing with HD Native and PT 10HD here.

No problems.....