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  #11  
Old 09-11-2017, 06:15 PM
Cavern Man Cavern Man is offline
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Location: Brasil
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Default Re: PT Cloud Collaboration: Can't invite anyone to project

I have same problem with my Cloud Collaboration invitation.
When I try invited one user, this message occurs:
The project is full. no more contacts can be invited.
But my project it's empty - not used for no one.
I contacted avid support but they is not solved.
This problem occurs with my 3 macintosh systems with Perpetual plan version and others and with my friend (windows user system with the version First).
So I thought... This not only happens to me.
I never conquest share ony project with invited option... since the release this problema stay with me and the updates not solved anything.
More people has going through this?
Plis, help me if you can.

Thank you!
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  #12  
Old 09-11-2017, 07:06 PM
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jeffro jeffro is offline
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Location: PNW
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Default Re: PT Cloud Collaboration: Can't invite anyone to project

Quote:
Originally Posted by Cavern Man View Post
I have same problem with my Cloud Collaboration invitation.
When I try invited one user, this message occurs:
The project is full. no more contacts can be invited.
But my project it's empty - not used for no one.
I contacted avid support but they is not solved...
Welcome to the community.

Looked for your support case but couldn't find it (most recent case is from June). Do you have a case #?
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  #13  
Old 09-11-2017, 07:14 PM
Cavern Man Cavern Man is offline
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Default Re: PT Cloud Collaboration: Can't invite anyone to project

Yes!
I have a case.
But the Support it's not solved anything.
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  #14  
Old 09-12-2017, 10:43 AM
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jeffro jeffro is offline
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Default Re: PT Cloud Collaboration: Can't invite anyone to project

Quote:
Originally Posted by Cavern Man View Post
Yes!
I have a case.
But the Support it's not solved anything.
Thanks for the info, will escalate this for you.
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  #15  
Old 09-30-2017, 03:05 AM
Marcel610 Marcel610 is offline
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Default Re: PT Cloud Collaboration: Can't invite anyone to project

I have the same problem! I signed in and out, restarted PT, tried with a different Computer. It's always the same.

I currently run Pro Tools 12.5. When I try to invite a friend to join me on a project I always get:"The Project is already full. No more contacts can be invited."
I've not invited a single contact.
My friend ist running Pro Tools first.


Please help!
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  #16  
Old 09-30-2017, 04:04 AM
Cavern Man Cavern Man is offline
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Join Date: Sep 2017
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Default Re: PT Cloud Collaboration: Can't invite anyone to project

I solved the problem when I bought the cloud plan.
with avid it's always like that: You Pay, You Play!
Everything works now!
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  #17  
Old 09-30-2017, 05:03 AM
Marcel610 Marcel610 is offline
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Default Re: PT Cloud Collaboration: Can't invite anyone to project

Quote:
Originally Posted by Cavern Man View Post
I solved the problem when I bought the cloud plan.
with avid it's always like that: You Pay, You Play!
Everything works now!
What exactly solved your problem? The new PT Version?
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  #18  
Old 09-30-2017, 05:11 AM
Cavern Man Cavern Man is offline
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Default Re: PT Cloud Collaboration: Can't invite anyone to project

No.
In all the versions the problem it's the same.

Do you know that there is a paid cloud plan?
The Free plan not works never for me.

Only the paid plan works.
Acquire a cloud plan.

10 GB

$4,99/month
Boost your cloud space to house bigger, better, and more projects.
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  #19  
Old 08-22-2019, 09:33 AM
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Sanobabits Sanobabits is offline
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Default Re: PT Cloud Collaboration: Can't invite anyone to project

http://avid.force.com/pkb/articles/e...s-already-full
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