Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Windows

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-22-2012, 03:30 PM
joe1871 joe1871 is offline
Member
 
Join Date: Sep 2012
Location: San Francisco California USA
Posts: 4
Default I don't mean to rant but...

Pro Tools hangs and you have to reboot your machine? In this day and age? I am a PC Engineer by trade - doing virtualization and really extensive CPU laden work and nothing I use requires a reboot to clear. This is really upsetting. Avid - you have to fix this right away. PT 10 hangs easily and requires a reboot before it can be used again? Really? Wow.

Cubase it is until this gets sorted out.

Actually StudioOne is looking better and better...

JB
Reply With Quote
  #2  
Old 09-22-2012, 03:47 PM
Dism Dism is offline
Member
 
Join Date: Apr 2008
Location: Toronto, Ontario, Canada
Posts: 6,154
Default Re: I don't mean to rant but...

Quote:
Originally Posted by joe1871 View Post
Pro Tools hangs and you have to reboot your machine? In this day and age? I am a PC Engineer by trade - doing virtualization and really extensive CPU laden work and nothing I use requires a reboot to clear. This is really upsetting. Avid - you have to fix this right away. PT 10 hangs easily and requires a reboot before it can be used again? Really? Wow.

Cubase it is until this gets sorted out.

Actually StudioOne is looking better and better...

JB
As a 'PC engineer' you should also know that there are countless variables that could lead to any number of issues.

Help us Help You - READ THIS Before Posting!
__________________

D
a n t h e I n c r e d i b l e S o u n d M a n

"Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4
Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0

_C U R R E N T-D V E R B-S C O R E:515
Reply With Quote
  #3  
Old 09-22-2012, 03:54 PM
Darryl Ramm Darryl Ramm is offline
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,488
Default Re: I don't mean to rant but...

Quote:
Originally Posted by joe1871 View Post
Pro Tools hangs and you have to reboot your machine? In this day and age? I am a PC Engineer by trade - doing virtualization and really extensive CPU laden work and nothing I use requires a reboot to clear. This is really upsetting. Avid - you have to fix this right away. PT 10 hangs easily and requires a reboot before it can be used again? Really? Wow.

Cubase it is until this gets sorted out.

Actually StudioOne is looking better and better...

JB
Avid has to fix what exactly right away?

As a "PC engineer" (do you mean a software developer? Sys admin? hardware assembler?) you must be really frustrated by all those annoying users who complain about problems, assume everybody else has the same problem and seem to assume you can guess what their problem is and so fix it. And the really annoying users don't even provide a single piece of useful information to try to help diagnose or solve the problem they are experiencing--how incredibly annoying. Right? Those users just piss me off, but sorry I don't mean to rant

How about impressing us with your engineering skills with helping zero in on what the actual problem is here. Start by looking up and see the big "Help us Help You - READ THIS Before Posting!" link on this web page, go have a good read of that.

Where is your Sandra report?

Describe clearly what you are doing, what is in your session, how many tracks, what plugins, on which disk drives you have the audio/sessions, any VI samples etc. installed. What interface you are using, what device drivers you ave installed, etc. etc. all the sort of stuff that your technical skills help you understand might be relevant.

What of the standard troubleshooting steps (documented in that link above) have you done?

What of the standard systems optimization steps (yes documented in that link above) have you done?

If you are a developer, when Pro Tools 10 hangs have you tried grabbing a stack trace to see if anything interesting shows up?

Darryl
Reply With Quote
  #4  
Old 09-22-2012, 04:58 PM
jeam25's Avatar
jeam25 jeam25 is offline
Moderator
 
Join Date: Apr 2002
Location: Puerto Rico
Posts: 3,012
Default Re: I don't mean to rant but...

__________________
Mac M1 Studio Ultra - Sonoma Beta OS
Avid Carbon Interface
Protools Ultimate
Reply With Quote
  #5  
Old 09-22-2012, 06:09 PM
Emcha_audio's Avatar
Emcha_audio Emcha_audio is offline
Moderator
 
Join Date: May 2010
Location: Montréal, canada
Posts: 6,752
Default Re: I don't mean to rant but...

Quote:
Originally Posted by joe1871 View Post
Pro Tools hangs and you have to reboot your machine? In this day and age? I am a PC Engineer by trade - doing virtualization and really extensive CPU laden work and nothing I use requires a reboot to clear. This is really upsetting. Avid - you have to fix this right away. PT 10 hangs easily and requires a reboot before it can be used again? Really? Wow.

Cubase it is until this gets sorted out.

Actually StudioOne is looking better and better...

JB
These type of people are the reason why I pretty much stopped trying to help people.

I bet that he didn't even do the optimization or even red the help us help you, read this before posting thread.

If you're a pc engineer, than don't quit your day job.. wait sorry.. let me rephrase that, you're a pc engineer, and you can't even figure out what to do to fix your user errors? Time for a change of career I'd think.
__________________
Manny.

Wave-T.com
Reply With Quote
  #6  
Old 09-22-2012, 07:12 PM
YYR123's Avatar
YYR123 YYR123 is offline
Member
 
Join Date: Dec 2010
Location: Austin TX
Posts: 13,737
Default

Quote:
Originally Posted by darryl ramm View Post
as a "pc engineer" (do you mean a software developer? Sys admin? Hardware assembler?) you must be really frustrated by all those annoying users who complain about problems, assume everybody else has the same problem and seem to assume you can guess what their problem is and so fix it.

And the really annoying users don't even provide a single piece of useful information to try to help diagnose or solve the problem they are experiencing--how incredibly annoying. Right? Those users just piss me off, but sorry i don't mean to rant

how about impressing us with your engineering skills with helping zero in on what the actual problem is here. Start by looking up and see the big "help us help you - read this before posting!"

where is your sandra report?

What of the standard systems optimization steps (yes documented in that link above) have you done?

If you are a developer, when pro tools 10 hangs have you tried grabbing a stack trace to see if anything interesting shows up?

Darryl
Ouch - it hurts but it's true

What I really don't like is when people come here and say - I'm going to cubase - like we are gonna say "no wait don't go- please we need u here" "please stay - our life is not complete until unless u are here with us"

So unless ur name is Jesus the Christ from Nazareth - then we will find you at the cubase forum if we need you !!!!

Hahahhahahh

Don't mean to rant!!!

😃😃😃😃😃😃😃😃😃😃😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂
__________________
Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
Reply With Quote
  #7  
Old 09-23-2012, 12:04 PM
Darryl Ramm Darryl Ramm is offline
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,488
Default

Now we've all got that off our chest. To the original poster: if you actually provide some useful information you will find other users here more than willing to help.

Most problems with Pro Tools reported here are caused by users. Often beating their heads against what is a more fussy and fragile software environment that they expect, or than it really should be. But to make forward progress folks here need to exclude all those typical problems on your system.

And in terms of gross instability, hangs or requiring reboots etc. The moment that software opens itself up to extensible plugins, or physical interfaces and device drivers get involved any software can potentially suffer from these problems and there is no way a developer can guarantee that won't happen. And it's more of an issue with open environments like Pro Tools 10 with a near unlimited number of possible problems introduced by third party drivers and third party plugins.

So if you actually want help please go through the stuff I mentioned earlier and provide all the info I asked for and anything else you think might help.

Darryl
Reply With Quote
  #8  
Old 09-23-2012, 12:32 PM
YYR123's Avatar
YYR123 YYR123 is offline
Member
 
Join Date: Dec 2010
Location: Austin TX
Posts: 13,737
Default

Ever the statesman Darryl - kudos
__________________
Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
Reply With Quote
  #9  
Old 09-23-2012, 05:02 PM
joe1871 joe1871 is offline
Member
 
Join Date: Sep 2012
Location: San Francisco California USA
Posts: 4
Default Re: I don't mean to rant but...

My entire point being to clear a hang of the software it is necessary to reboot the system. Nothing that I might discover during any analysis of my system will change the fact that a hang of the software requires a reboot. That isn't a system problem. It might be caused by a system problem, I expect and work around those kinds of issues with every application. No arguement. However, if I fix whatever caused this hang would the next hang not require a reboot? Do any of you have such rock solid systems that PT NEVER hangs on you? Please name another package, especially in its 10th revision, that has that requirement. If this is a problem or need in other packages, then I will apologize, but iirc it wasn't there in previous PT versions, and I have never seen it in anyhing else I have used.

I apologize for the tone of my previous message. I was very frustrated trying to install a piece of equipment that was hanging PT. That wasn't PTs fault - but the need to reboot every time was. I will admit I don't work with Windows every day, or at least not in this vain, but tell me why I am wrong? I am very willing to listen.

Joe
Reply With Quote
  #10  
Old 09-23-2012, 05:08 PM
Dism Dism is offline
Member
 
Join Date: Apr 2008
Location: Toronto, Ontario, Canada
Posts: 6,154
Default Re: I don't mean to rant but...

Quote:
Originally Posted by joe1871 View Post
Do any of you have such rock solid systems that PT NEVER hangs on you?
Uh, yes?

Plenty of us do. In fact, in 6 years from PT 5.9 to 10.2, I can't ever recall a single time on Windows or OSX where I've had to shut down my system in order to stop Pro Tools from hanging.

Besides, are you saying you've run a piece of software that has NEVER hanged for ANY reason?
__________________

D
a n t h e I n c r e d i b l e S o u n d M a n

"Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4
Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0

_C U R R E N T-D V E R B-S C O R E:515
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
ASC rant ns10 macOS 1 03-03-2011 04:41 PM
Boom RANT! nod25 Virtual Instruments 13 12-03-2009 02:47 PM
the nerve.... (RANT) EarHole Post - Surround - Video 30 06-16-2007 10:24 AM
Sorry Just Had To Rant Makeit 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 38 11-24-2002 12:59 AM


All times are GMT -7. The time now is 10:02 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com