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Old 09-06-2015, 11:50 PM
raulgaviola raulgaviola is offline
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Default Mbox Pro Hardware not Connected

Dear All,

I have a new MBOX Pro and installed ProTools 12. The Firewire PCIe card I bought was from SIIG. When I checked on the Device Manager, the AVID Mbox Pro has a yellow ! meaning the driver for this device are not installed (Code 28). In the MBox Pro Control Panel, it says Hardware Not Connected. I checked in the control panel>Programs and the Avid Mbox Pro Driver 1.1.10 (x64) is installed as well as the ubCore64 5.8 which is the driver for the SIIG PCIe Firewire card. What seems to be the problem?
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Old 09-14-2015, 01:33 AM
Ferrante Ferrante is offline
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Default Re: Mbox Pro Hardware not Connected

1.3.2 is the latest driver for Mbox 3 Pro. Install that and try again.

Edit: I just noticed I was wrong. You have the latest driver for Windows. My mistake.

Edit 2: I'm using Mbox 3 Pro on PT11 Win without any issues, so one would think it should work on PT12 as well.
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Old 09-14-2015, 06:02 AM
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JoelG JoelG is offline
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Default Re: Mbox Pro Hardware not Connected

Can you post your full system specs?

I'd advise not to use the ubCore driver, and switch to either the normal Windows 7 driver, or the Legacy driver (legacy seems to fix some issues for some). I've tried the ubCore before and had pretty much the same results you're having.

Joel
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