Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > ICON & C|24

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-05-2013, 02:15 AM
crizdee's Avatar
crizdee crizdee is offline
Moderator
 
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Sending my control 24 Skynet PSU for repair. Details...

Hi,

My control 24 has been having a problem for the past 12 months on and off with the faders jumping around and not responding etc. i swopped the power feeds to the fader boards and the problem moved to the next fader bank so i was quite sure the problem was the power supply.

I just bought another control 24 and swapped power supplies and its all working fine again so its was definitely the power supply.

I have arranged for the power supply to be sent to Skynet USA to be serviced/repaired.
Shynet supply power supplies for a lot of Avid products!! and i think they supplied most of the control 24 one's but not sure they supplied the very early control 24's

You can see SKYNET on the power supply if you need to check



Details can be found here...
http://avid.force.com/pkb/articles/e...r-supplies-PSU

Flat-rate Repair Fees

Regular Service - $40/unit USD
Allow 2 weeks for processing. Return shipping by UPS ground.

Priority Service - $50/unit USD
Allow 3 days for processing. Return shipping by UPS air.

International Service - $60/unit USD
Allow 3 days for processing. Return shipping by UPS or USPS.


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote
  #2  
Old 03-01-2013, 11:46 PM
crizdee's Avatar
crizdee crizdee is offline
Moderator
 
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Re: Sending my control 24 Skynet PSU for repair. Details...

Hi,

Got the refurbished power supply back ok and all working great now

Excellent service from Skynet who did a 2 day turnaround.

Just coming back to the uk it got stuck in custome for 10 days

Then I had to pay import duty yep, unless it's under warranty and done for free then you pay import duty on the repair cost! Which would have been ok if they changed me for the repair @$60 but they went by the value of the item! Then read dollars as pounds and changed me 20% plus handling fee.

Just as well I bought a spare control 24


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote
  #3  
Old 12-11-2020, 06:05 AM
avantipr avantipr is offline
Member
 
Join Date: May 2019
Location: United Kingdom
Posts: 15
Default Re: Sending my control 24 Skynet PSU for repair. Details...

We repair all PSU power supplies here in the UK please contact us Avanti Power Repairs Ltd or call 01189-820 911
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
control 24 psu repair for $40! Dan.TweekStudios ProControl, Control|24, Command|8 40 12-11-2020 06:16 AM
Control 24 back from Digi Repair Table Syrup Records ICON & C|24 4 04-05-2011 06:24 AM
Looking for a Pro Control Repair Manual defcon ProControl, Control|24, Command|8 4 02-18-2011 01:34 PM
Control 24 and Flat Rate Repair - Need More Details From Anyone WhoKnows about it or doppler58 ICON & C|24 2 02-04-2011 05:40 PM
Control 24 repair in Los Angeles RKrizman ICON & C|24 1 12-07-2009 10:58 PM


All times are GMT -7. The time now is 04:19 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com