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#1
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Can't turn HEAT on, in Ultimate
Hi - i have been reading manuals, (including the super out of date HEAT manual... come on AVID!).
running PT 2020.9 Ultimate. - Catalina. HDX have never run Heat. I want to try it. i did read some other threads.... I do own a HEAT license from 2012.... it is in "my avid" account. (no download there... just some way out of date documents are linked under HEAT in My Avid account. however i can't open up the HEAT controls by clicking on any little arrow on the bottom right of mix window. and "activate heat" is not an option in the "options" menu in PT (that was PT 2019) and MY AVID account does not offer a download (tho it knows i own it) any fix(es)? thx. |
#2
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Re: Can't turn HEAT on, in Ultimate
Pls do not cross post.
Anyway, open the splash screen (about / pro tools) and see if it says HEAT in it. If it doesn't you don't have the license.
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Janne What we do in life, echoes in eternity. |
#3
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Re: Can't turn HEAT on, in Ultimate
Quote:
But the license is in MY AVID account, dated from 2012, so I DO have the license. so what is the fix? I get a rare day off to try it out, and all i get is ancient manuals from AVID in MY AVID .... and zero info anywhere about how to make it happen. |
#4
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Re: Can't turn HEAT on, in Ultimate
Activate the license to your iLok key, that's where it needs to be.
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Janne What we do in life, echoes in eternity. |
#5
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Re: Can't turn HEAT on, in Ultimate
Quote:
One would think that the product manual would actually say this is how it knows to turn on. Yes i actually read the manual. Makes no mention of it. |
#6
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Re: Can't turn HEAT on, in Ultimate
Glad you got it sorted out
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Janne What we do in life, echoes in eternity. |
#7
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Re: Can't turn HEAT on, in Ultimate
Hey all. I have the exact same problem.
I'm trialing PT Ultimate 2020 on a High Sierra partition (with a non Avid interface for now), whilst I have PT10HD on a Mavericks partition. I have HEAT on an iLok & it works under PT10HD, when I boot into High-Sierra/PT-Ultimate it can't see that I have HEAT authorised, & I've just left the same iLOK plugged in. Is there anything else I should doing? p.s am I being really thick? I ca't actually see a 'heat.aaxplugin' plugin in to plugins folder, but when I go to the download section on AVID's site, there is nothing to download? I can however see an old 'HEAT.aaxplugin ' on my old PT!0HD/Mavericks side...its apparently 'version 10.3.10x613' when I do a 'get info? Ca I use this? ...as I can't seem to see a way to download a newer version...
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A Rig: (Studio) I7-7700k Hackintosh - OSX 10.15.7, PT Ultimate2023.6 Native PCI-e Card, AVID I/O16 Analog i/o x2, 40 fader D-Command ES B Rig: (Home/Office). M1 Mac Studio - 64gb ram - OSX 12.7.1, PT Ultimate2023.6, HD Native Thunderbolt, Omni, Avid Artist Control http://www.lostboysstudio.com Last edited by Ru_C; 09-23-2020 at 02:16 PM. |
#8
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Re: Can't turn HEAT on, in Ultimate
Make sure HEAT is activated under the options tab in PT and then engage HEAT on an audio track.
There is no installer as pointed out above and PTU installs HEAT so nothing to install. You need the license only.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#9
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Re: Can't turn HEAT on, in Ultimate
Nope, the option doesn't exist for me.....& yet there it is on my iLok...see attached screen grabs...
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A Rig: (Studio) I7-7700k Hackintosh - OSX 10.15.7, PT Ultimate2023.6 Native PCI-e Card, AVID I/O16 Analog i/o x2, 40 fader D-Command ES B Rig: (Home/Office). M1 Mac Studio - 64gb ram - OSX 12.7.1, PT Ultimate2023.6, HD Native Thunderbolt, Omni, Avid Artist Control http://www.lostboysstudio.com |
#10
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Re: Can't turn HEAT on, in Ultimate
Have you checked the other dropdowns as it was a while since we did that. And on the far left of the screen you will see a small arrow to get the panel out for HEAT.
Try putting the Heat AAX in PT AAX64 bit folder inside the ultimate partition. Might work as I am kot at the studio to check now, its almost 2 am here but if this is still an issue in the morning I will send this to Support and mak sure they check your ilok and such asap. The trial you mentioned, its not PT First right?
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
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