Pro Tools Sync Out Of Whack

[phoketztight]

Hello all i got a problem with getting m-powered 7.3cs5 to sync..Up untill 2 days ago it worked perfectly fine.I have pro tools midi to a roland mv8000 at first i thought somehow my setting got messed up but i didnt change anything the system has been the same for about 6 months no problems.So i thought it might be my soundcard but i have live lite 6 installed and it syncs perfect.I also downloaded reaper to make sure it was not he soundcard.And once again it synced perfectly.Okay i tried again and this time it synced but only on 1 track then it will not sync again.On exit of pro tools it crashes windows having to restart as nothing on windows will work after the crash Says(would you like to send error report)

Thanks

System Specs

Windows xp pro service pack 2
Intel(R) Pentium(R) D Cpu 3.00 ghz dual core
1gb Ram
Soundcard Delta 1010 lt

[spkguitar]

Hello all i got a problem with getting m-powered 7.3cs5 to sync.

You're going to have to be more specific; sync to what?

Up untill 2 days ago it worked perfectly fine.

Then logically, something you have done two days ago has caused your problem. Installed any software? Updated any software? Connected any new hardware? (that includes jump drives, etc)

I have pro tools midi to a roland mv8000 at first i thought somehow my setting got messed up but i didnt change anything the system has been the same for about 6 months no problems.

Again, it can't just automatically or "magically" have changed. Something has to have changed for it to not be functioning now when it did before. That is a logical assumption, yes?

So i thought it might be my soundcard but i have live lite 6 installed and it syncs perfect.I also downloaded reaper to make sure it was not he soundcard.And once again it synced perfectly.

You are comparing apples to oranges here; Live and Reaper are rewire applications and the synchronization of rewire applications and MIDI hardware are two completely different and largely unrelated procedures.

On exit of pro tools it crashes windows having to restart as nothing on windows will work after the crash Says(would you like to send error report)

That's actually a different issue altogether, and is an indication that you may have incompatible software installed.

So you have two issues;

• a problem with your mv8000 (which still isn't quite clear)
• a problem with your software that is causing a crash at shutdown of the application

Two totally separate problems.

System Specs

Windows xp pro service pack 2
Intel(R) Pentium(R) D Cpu 3.00 ghz dual core
1gb Ram
Soundcard Delta 1010 lt

We need a lot more information than that.

Please post specs about your system as directed at the end of the General Troubleshooting thread.

Please also download the Tech Support Folder as also directed there, run the Tech Support Utility located within, and generate a list of the plugins you have installed. That will help us eliminate the plugins as causing your second issue.

[phoketztight]

Okay Back With Some Info

Version List as of Sat 12/08/2007 10:34:59.37




Pro Tools Version

W32i APP ENU 7.3.1.131 shp protools m-powered.exe




Plug-In Versions

c:\program files\common files\digidesign\dae\plug-ins\*.*
W32i DLL ENU 7.3.0.117 shp bf essential clip remover.dpm
- - - - - bf essential clip remover.dpm.rsr
W32i DLL ENU 7.3.0.117 shp bf essential correlation.dpm
- - - - - bf essential correlation.dpm.rsr
W32i DLL ENU 7.3.0.117 shp bf essential meter bridge.dpm
- - - - - bf essential meter bridge.dpm.rsr
W32i DLL ENU 7.3.0.117 shp bf essential noise meter.dpm
- - - - - bf essential noise meter.dpm.rsr
W32i DLL ENU 7.3.0.117 shp bf essential tuner.dpm
- - - - - bf essential tuner.dpm.rsr
W32i DLL ENU 7.3.0.117 shp bombfactory bf76.dpm
- - - - - bombfactory bf76.dpm.rsr
W32i DLL ENU 7.3.0.117 shp chorus.dpm
- - - - - chorus.dpm.rsr
W32i DLL ENU 7.3.0.117 shp click.dpm
- - - - - click.dpm.rsr
W32i DLL ENU 7.3.0.117 shp d-verb.dpm
- - - - - d-verb.dpm.rsr
W32i DLL ENU 7.3.0.117 shp digirewire.dpm
- - - - - digirewire.dpm.rsr
W32i DLL ENU 7.3.0.117 shp dither.dpm
- - - - - dither.dpm.rsr
W32i DLL ENU 7.3.0.117 shp dynamics iii.dpm
- - - - - dynamics iii.dpm.rsr
W32i DLL ENU 7.3.0.117 shp eq iii.dpm
- - - - - eq iii.dpm.rsr
W32i DLL ENU 7.3.0.117 shp flanger.dpm
- - - - - flanger.dpm.rsr
W32i DLL ENU 7.3.0.117 shp funk logic mastererizer.dpm
- - - - - funk logic mastererizer.dpm.rsr
W32i DLL ENU 7.3.0.117 shp invert-duplicate.dpm
- - - - - invert-duplicate.dpm.rsr
W32i DLL ENU 7.3.0.117 shp mod delay ii.dpm
- - - - - mod delay ii.dpm.rsr
W32i DLL ENU 7.3.0.117 shp multi-tap delay.dpm
- - - - - multi-tap delay.dpm.rsr
W32i DLL ENU 7.3.0.117 shp normalize-gain change.dpm
- - - - - normalize-gain change.dpm.rsr
W32i DLL ENU 7.3.0.117 shp ping-pong delay.dpm
- - - - - ping-pong delay.dpm.rsr
W32i DLL ENU 7.3.0.117 shp reverse-dc removal.dpm
- - - - - reverse-dc removal.dpm.rsr
W32i DLL ENU 7.3.0.117 shp signal generator.dpm
- - - - - signal generator.dpm.rsr
W32i DLL ENU 7.3.0.117 shp signaltools.dpm
- - - - - signaltools.dpm.rsr
W32i DLL ENU 7.3.0.117 shp time comp-exp-pitch shift.dpm
- - - - - time comp-exp-pitch shift.dpm.rsr
W32i DLL ENU 7.3.0.117 shp time shift.dpm
- - - - - time shift.dpm.rsr
W32i DLL ENU 7.3.0.117 shp timeadjuster.dpm
- - - - - timeadjuster.dpm.rsr
W32i DLL ENU 7.3.0.117 shp trim.dpm
- - - - - trim.dpm.rsr
W32i DLL - 1.0.1.984 shp xpand!.dpm
- - - - - xpand!.dpm.rsr




Plug-Ins (Unused) Versions

c:\program files\common files\digidesign\dae\plug-ins (unused)\*.*
W32i DLL ENU 7.3.0.117 shp dynamics ii.dpm
- - - - - dynamics ii.dpm.rsr
W32i DLL ENU 7.3.0.117 shp eq ii.dpm
- - - - - eq ii.dpm.rsr






Music Production Toolkit is not installed.



DV Toolkit 2 is not installed.



Digitranslator is not installed.



DV Toolkit 1 is not installed.

[phoketztight]

And

PC Wizard 2008 Version 1.80
------------------------------------------------------------------------------------------

Owner: Me
Organisation: Wise St Productions
User: Studio A
Operating System: Microsoft Windows XP Professional 5.01.2600 Service Pack 2
Report Date: Saturday 08 December 2007 at 10:50

------------------------------------------------------------------------------------------


<<< System Summary >>>

> Mainboard : Dell 0F8098

> Chipset : Intel i945G/GZ

> Processor : Intel Pentium D 830 @ 3000 MHz

> Physical Memory : 1024 MB (2 x 512 DDR2-SDRAM )

> Video Card : Intel Corporation 82945G Integrated Graphics Controller

> Hard Disk : ST380013AS (80 GB)

> Hard Disk : ST380013AS (80 GB)

> DVD-Rom Drive : LITE-ON COMBO SOHC-5236V

> CD-Rom Drive : HL-DT-ST CD-RW GCE-8487B

> DVD-Rom Drive : MS6204Z XIT122Q SCSI CdRom Device

> Monitor Type : Dell Computer DELL E551 - 13 inches

> Network Card : Broadcom Corp BCM5750A1 NetXtreme Gigabit Ethernet PCIe

> Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 2

> DirectX : Version 9.0c (November 2006)

------------------------------------------------------------------------------------------
***** End of report *****

[spkguitar]

OK. When I said this:

Please post specs about your system as directed at the end of the General Troubleshooting thread.

I was talking about these instructions:

=====

Note: To enable other users to help you, please include all of your system details when posting an issue to the DUC; Pro Tools hardware, Pro Tools software version, CPU, OS version, Motherboard make/model, chipset, amount of RAM, type of hard drives used, etc.

- SiSoftware's Sandra Lite application can be used to post your full system profile:
www.sisoftware.co.uk
Under SiSoftware Sandra, click on "Download & Buy" to download the free Sandra Lite version or purchase other versions. After installing Sandra, click on the 'Hardware' tab and run the 'Computer Overview', then copy and paste into your post here on the DUC.

The information you have posted will be helpful with making some suggestions, but the other information that was requested will be more thorough and accurate, and allow those here that wuold help you to have a more detailed picture of what you have and be able to make more accurate suggestions.

You have only the stock plugins installed; rare and unusual, but that eliminates the plugins. What other audio software do you have installed? You mentioned Reaper and Live; anything else?

The Pentium D... it's a dual core processor. Have you installed the Microsoft Dual core hotfix? It fixes a problem with the Windows operating system that can cause errors in the MIDI clock when using multi-core processors. If you haven't installed it, it definitely could be what is causing your problems (though it should have always been a problem).

[phoketztight]

SiSoftware Sandra

System
Host Name : MUSICCOMPUTER
User : Studio A
Workgroup : MSHOME

Processor
Model : Intel(R) Pentium(R) D CPU 3.00GHz
Speed : 2.99GHz
Cores per Processor : 1 Unit(s)
Threads per Core : 2 Unit(s)
Internal Data Cache : 16kB, Synchronous, Write-Thru, 8-way set, 64 byte line size, 2 lines per sector
L2 On-board Cache : 1MB, ECC, Synchronous, ATC, 8-way set, 64 byte line size, 2 lines per sector

System
System : Dell Inc. OptiPlex GX620
Mainboard : Dell Inc. 0F8098
Bus(es) : X-Bus PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support : 1 Processor(s)
Multi-Processor Advanced PIC (APIC) : Yes
System BIOS : Dell Inc. A11
Total Memory : 1015MB DDR2-SDRAM

Chipset 1
Model : Dell Computer Corp 82945G Processor to I/O Controller
Front Side Bus Speed : 4x 200MHz (800MHz data rate)
Total Memory : 1GB DDR2-SDRAM
Shared Memory : 8MB
Memory Bus Speed : 4x 133MHz (532MHz data rate)

Video System
Monitor/Panel : Dell E551a
Monitor/Panel : Dell E551a
Monitor/Panel : Dell E551a
Adapter : Intel(R) 82945G Express Chipset Family
Adapter : Intel(R) 82945G Express Chipset Family

Physical Storage Devices
ST380013AS (ATA) : 75GB (C:)
ST380013AS (ATA) : 75GB (F:)
LITE-ON COMBO SOHC-5236V (ATAPI) : 2.1GB (D:)
MS6204Z XIT122Q (SCSI) : N/A (E:)

Logical Storage Devices
Hard Disk (C:) : 74GB (7.1GB, 9% Free Space) (NTFS) @ ST380013AS (ATA)
New Volume (F:) : 74GB (3.4GB, 5% Free Space) (NTFS) @ ST380013AS (ATA)
Pro Tools MP (D:) : 2.1GB (CDFS) @ LITE-ON COMBO SOHC-5236V (ATAPI)
CD-ROM/DVD (E:) : N/A @ MS6204Z XIT122Q (SCSI)
3.5" 1.44MB (A:) : N/A

Peripherals
Serial/Parallel Port(s) : 2 COM / 1 LPT
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Composite Device
USB Controller/Hub : USB Mass Storage Device
Keyboard : HID Keyboard Device
Mouse : Logitech USB Wheel Mouse
Mouse : HID-compliant mouse
Human Interface : HID-compliant consumer control device
Human Interface : HID-compliant device
Human Interface : Logitech USB Wheel Mouse
Human Interface : USB Human Interface Device
Human Interface : USB Human Interface Device

MultiMedia Device(s)
Device : M-Audio Delta 1010LT

Communication Device(s)
Device : Conexant D850 56K V.9x DFVc Modem

Printers and Faxes
Model : Microsoft XPS Document Writer
Model : Auto Lexmark Optra E310 (MS)
Model : Auto Lexmark Optra E310 (MS)

Power Management
Mains (AC) Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP (2002) Professional 5.01.2600 (Service Pack 2)
Platform Compliance : Win32 x86

Network Services
Adapter : Broadcom NetXtreme 57xx Gigabit Controller

[phoketztight]

Software Installed

Latest Version Of Quicktime
Kontact 3
Reason 3.0
Recycle 2
Abelton Live 6 Lite
Nero 6
Foxit Reader
Enigma Software For Keystation Pro 88
Microsoft.net framework 3
Interlok Driver kit
Adobe Flash Player Activex
Apple Software Update

[phoketztight]

Still unsolved if someday can recomend somthing i would be greatful

[dillon99999]

1. could be bad RAM - get a tester (and let it run for a minimum of three passes) from http://www.memtest.org

2. do you have the dual core hotfix installed?

3. are you overclocking the cpu?

[phoketztight]

thanks for the reply..i tested the memory seems to be fine..i havent overclocked the cpu..yes.i have the hotfix installed.like i said its weird everything was working just great and bam