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  #1  
Old 01-31-2011, 02:51 AM
Larry Sheehan Larry Sheehan is offline
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Default 9.0.1 Full Installer download error

I have tried multiple times to download the full installer for 9.0.1. Win 7 version. At home over cable internet (suddenlink.net) the download takes about 6 hours.

Every time I get an error on trying to launch the installer that the file is corrupt or invalid. I can't extract to a folder due to this and if I try to run it zipped it fails too.

I'd like to have the full install since the internet at the studio is over SPRINT 3g wireless and that's a big mutha of a file.

Does Avid offer a CD with the installer on it for purchase? If so where would I find ordering information?
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  #2  
Old 01-31-2011, 03:11 AM
bootybandit bootybandit is offline
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Default Re: 9.0.1 Full Installer download error

It took me 2 weeks to get a final dl. Tip: make sure that you're using IE browser.......
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  #3  
Old 01-31-2011, 11:06 PM
Larry Sheehan Larry Sheehan is offline
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Default Re: 9.0.1 Full Installer download error

Thanks, bandit.


Crud. I guess if I ever have to rebuild my machine, I'll go with 9.0.0 + the updater which downloaded just fine.
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  #4  
Old 02-01-2011, 09:56 AM
Larry Sheehan Larry Sheehan is offline
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Default Re: 9.0.1 Full Installer download error

Dang. I'm moving over from Nuendo, and the difference between the 2 companies is night and day.

This morning a received email from Digi Support with personalized directions to the download! Steinbgerg would still be telling me it's my machine!
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Old 02-01-2011, 10:09 AM
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Default Re: 9.0.1 Full Installer download error

Quote:
Originally Posted by Larry Sheehan View Post
I have tried multiple times to download the full installer for 9.0.1. Win 7 version. At home over cable internet (suddenlink.net) the download takes about 6 hours.

Every time I get an error on trying to launch the installer that the file is corrupt or invalid. I can't extract to a folder due to this and if I try to run it zipped it fails too.

I'd like to have the full install since the internet at the studio is over SPRINT 3g wireless and that's a big mutha of a file.

Does Avid offer a CD with the installer on it for purchase? If so where would I find ordering information?

http://shop.avid.com/store/product.d...07036370320576



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Old 02-03-2011, 09:10 AM
WKG WKG is offline
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Default Re: 9.0.1 Full Installer download error

Quote:
Originally Posted by Larry Sheehan View Post
I have tried multiple times to download the full installer for 9.0.1. Win 7 version. At home over cable internet (suddenlink.net) the download takes about 6 hours.

Every time I get an error on trying to launch the installer that the file is corrupt or invalid. I can't extract to a folder due to this and if I try to run it zipped it fails too.

I just decided to make the jump from 7.4 to 9.0.1 and am running into the same problem. IE7 over Comcast. I can get WIN7 full installer downloaded in about 45 min but it tells me the file is invalid/corrupted.
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  #7  
Old 02-03-2011, 09:24 AM
Larry Sheehan Larry Sheehan is offline
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Default Re: 9.0.1 Full Installer download error

The link provided to me worked yesterday. I unzipped and ran setup just fine.

I'd say you need to get the same thing they sent me. Try calling suppport?
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  #8  
Old 02-03-2011, 09:45 AM
WKG WKG is offline
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Default Re: 9.0.1 Full Installer download error

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Originally Posted by Larry Sheehan View Post
The link provided to me worked yesterday. I unzipped and ran setup just fine.

I'd say you need to get the same thing they sent me. Try calling suppport?
Which number did you call?

I don't want to waste the 1 free support call that came with the purchase just to get a functional download of the product.
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  #9  
Old 02-03-2011, 12:45 PM
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Default Re: 9.0.1 Full Installer download error

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Originally Posted by WKG View Post
Which number did you call?

I don't want to waste the 1 free support call that came with the purchase just to get a functional download of the product.
You should have an email shortly with an alternate download link via DigiDelivery for Pro Tools 9.0.1. You may get it twice, as I had a little glitch occur during the process and I wasn't sure the first email went out.

Actually make that thrice - I mistakenly sent you the Mac installer by mistake. I blame it on the gnomes.
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  #10  
Old 02-03-2011, 01:04 PM
WKG WKG is offline
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Default Re: 9.0.1 Full Installer download error

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Originally Posted by DigiTechSupt View Post
You should have an email shortly with an alternate download link via DigiDelivery for Pro Tools 9.0.1. You may get it twice, as I had a little glitch occur during the process and I wasn't sure the first email went out.

Actually make that thrice - I mistakenly sent you the Mac installer by mistake. I blame it on the gnomes.
Got the emails and pulling the PC version down as I type.

I thought maybe the Mac links were a subliminal hint...heh heh...

Thanks for the quick response, I have been trying since last night to figure out what the problem was. I was actually able to unzip one of the invalid/corrupted downloads but I didn't think it'd be wise to trust it for the install.
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